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Andaz San Diego
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Reviews (1,681)
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All reviewsrooftop barsalvation armycomplimentary snacksgaslamp districtglass showermini bargreat boutiquepool partythe gas lamp districtbars and restaurantsmodern hotelvalet parkingquiet roomthe check in processhotel guestshotel is greatconvention center
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851 - 856 of 1,681 reviews
Reviewed 23 August 2014

This is the best customer service I have had at any hotel. Even after I had checked out, I was carrying my bags and they were heavy and the young lady at the desk rushed out to help me carry them out to the curb. She even waited and put them in the back of my car for me.

  • Stayed: August 2014, travelled with family
    • Value
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Review collected in partnership with Andaz
Thank Kathleen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazSD, Andaz Guest Services at Andaz San Diego, responded to this reviewResponded 11 September 2014

Dear Kathleen W,

Thank you for your review and for giving props to our staff. Our Andaz Hosts are happy to help you in every step from carrying your luggage to setting up reservations at the nicest places in town - anything to make you feel right at home.

All our best,
Andaz Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014

Beautiful hotel, very clean, great attention to detail, very sleek and modern rooms with a generous mini-bar. Very hip and trendy. The gym is very nice and has the basics. The pool is lovely, but seating near the pool is extremely hard to come by. The bar on the roof is so-so, really poor service. Otherwise the roof has a great atmosphere. The bathroom door in our room did not close, nor did it have a lock or fan...just an FYI if you're travelling with someone. Valet parking was $40/night so we parked a couple of blocks away at a garage.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank Melissarosestark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

Great stay and staff. Bed was excellent. Location fabulous. If you want to stay in the Gas Lamp district this is the place to stay. Service, location and comfort are all great! Its a little hard to get a cab but otherwise great.

  • Stayed: August 2014, travelled on business
    • Value
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Review collected in partnership with Andaz
Thank lmarshmdjd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndazSD, Andaz Guest Services at Andaz San Diego, responded to this reviewResponded 11 September 2014

Dear lmarshmdjd,

It is wonderful to hear you enjoyed all of our comfy amenities and chose us to be the place to stay in the Gaslamp! Don’t wait too long to come back and visit us again.

All our best,
Andaz Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 August 2014

This is a decent downtown hotel, and the breakfast food is to die for. Staff are (mostly) very friendly and accommodating. The valet parking is WAY too expensive for the neighborhood (there's $18 parking close by, they charge $44 or something). The rooms are renovated in a great contemporary style, the glass showers are great. I've now stayed here twice, and both times it was good. While there are a population of bums that hang nearby (the Salvation Army is in the next block) this is true of a lot of the Gaslamp District, and the Andaz seems to make sure they aren't loitering in front of their hotel. Good. It felt pleasant to come and go, and returning at night was no problem. The pool uptop is small, but nice. No sun in the late afternoon. In all, I like the place.

  • Stayed: August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank SSTSF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

Staff was great, location was great, rooms were fantastic! Lots of great recommendations from the staff for eats and beaches. Perfect place to come and relax- easily walkable from bars and parks. just wish it was closer to a beach! Would LOVE to come back and stay again.

  • Stayed: August 2014, travelled with friends
    • Value
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    • Rooms
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Review collected in partnership with Andaz
Thank Danielle L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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