We read the reviews and were concerned. However we have stayed at HIEX in past and it was fine. This property is the closest to family we were visiting. Staying at a higher priced property would have meant dealing with too much traffic.
The staff is friendly enough!
Our room appears to not have been vacuumed in at least a year ( other than main walking area) dust piled on all perimeters- nasty!
Toilet seat was broken and just set on comode!
1st morning there was some breakfast- the next 2 days there was cereal, no OJ and some bread or a roll out. The reply was- the hotel is full we are out of food. HMMM ODD??? Tomorrow we'll just leave enough time to stop and buy breakfast.
Toilet paper. Upon arrival there was 1 full and 1 half roll. Each evening when we returned we assumed there would refresh the supply- NOPE. My husband went to front desk and was told they had none there. He said then give us Kleenex ( empty in our room entire time) The front desk opened another room and grabbed a roll.
TOWELLs - they took them 2 times and left none. Front desk tried to give us 1. One day they took our dirty TOWELLs and folded them and left them on sink.
The pool is small but clean.
The room above us must have been over capacity- they stomped until 11:30pm- the room across the hall had cigar smokers with 2 dogs. I was not aware it is a smoking pet friendly property . We had to buy spray and spray the hall as well as our room, then put a TOWELLs by door to keep smoke out! I realize the loud people above us are not the HI prob - I will go back and research the smoking and dog policy.
Although extremely convenient to where I needed to be- I'll drive further next time and get a cleaner place!
Our stay was 6 nights. Room was never vacuumed !
- Official Description (provided by the hotel):
- Welcome to Holiday Inn San Diego - La Mesa! San Diego flows with the charisma of its Spanish settlers, with sun, sand, beaches, mountains and lakes providing a wide array of options to both business and leisure travelers. This Holiday Inn is centrally located in San Diego County, only minutes from downtown, with easy access to both important industries and the many attractions of the city. Viegas and Barona Casino, located in East County, feature world class gaming, dining and entertainment. Discover some of San Diego's history by visiting Old Town San Diego with its famous Bazaar Del Mundo, Cabrillo National Monument, Gaslamp Quarter or one of the region's many missions. Enjoy Balboa Park, botanical gardens, museums, galleries, even wineries in North County. On the tree-lined streets of La Mesa, Holiday Inn San Diego - La Mesa is a newly renovated full service hotel, with modern design and highly trained staff. Featuring a state-of-the-art fitness center, a well-appointed heated outdoor pool, whirlpool, and highly equipped business center, Holiday Inn provides the perfect place to stay for any trip to San Diego. Holiday Inn San Diego - La Mesa--everything you need to visit this coastal Southern Californian city. ... more less
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- Also Known As:
- Holiday Inn Express Hotel And Suites San Diego Otay Mesa
- Holiday Inn San Diego
- San Diego Holiday Inn