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“Very Good”

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Hard Rock Hotel San Diego
Ranked #37 of 278 Hotels in San Diego
Certificate of Excellence
Las Vegas, Nevada
Level 2 Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Very Good”
Reviewed 15 May 2014

Just a couple of things that needed to be addressed in my room (524). The fan in the bathroom would not turn off and the electrical plug did not work in the bathroom. Had to dry and curl hair by the TV.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rebecca P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 19 May 2014
Hi Rebecca, thank you for your detailed feedback, and we'll have our team look into it right away.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,123 reviews from our community

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Rating summary
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  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
2 reviews
Reviewed 15 May 2014

I'm staying here every time now. The rooms were bigger than the other hotels in the area. The pool was amazing. Next year we will be back. The tv system was a little slow though. The restaurant was very good. We had several of our meals there

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephan2323
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 19 May 2014
Stephan2323, we're honored that you'll be staying with us whenever you visit San Diego! Thank you for your rockin' review, and we're thrilled you enjoyed our accommodations, pool, and restaurants. We look forward to seeing you next year!
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Chino Hills, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 May 2014

The cost to valet a vehicle when there's no other option is a little too expensive. Rooms were nice. Stayed in a mini suite and received a great business rate. Loved the separate rooms; bar area in room, bedroom, and suite area. Nice layout. Service was great. No complaints other than expensive parking for car.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elaine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 19 May 2014
Thank you for sharing your helpful feedback with us, Elaine. We're glad you liked your room layout and our excellent service. Our valet price is comparable to other hotels in the area, but we're glad you had a great visit overall.
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Placerville, California
1 review
Reviewed 13 May 2014

The hotel has the absolute best location! You are right across from the Convention Center, a block from Petco Park, and within walking distance to many great restaurants and clubs. You are also right across the street from the light rail station that can take you to other locations in San Diego. The staff is terrific and the rooms are modern and clean.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank mrchips33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 19 May 2014
mrchips33, we love how you review highlights our prime location! We're thrilled you enjoyed being so close to Petco Park, the Convention Center, and all of the amazing restaurants and clubs that fill the Gaslamp Quarter. We hope to see you again soon!
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Tampa
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 May 2014

The hotel was way overpriced. The room was small and smelled. The noise from clubs was loud late at night even at 10th floor. The TV did not work and the much touted pool was small and way crowded. Hilton and Omni are better values

  • Stayed May 2014, travelled with friends
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Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank an4noone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 16 May 2014
an4noone, we are sorry to hear that you didn't enjoy your stay. Can you please email us at customerservice(at)hardrockhotelsd(dot)com so we can learn more details about your stay?
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Toronto, Ontario
1 review
Reviewed 12 May 2014

I loved this hotel. It was beautiful and fun. The service was great. Everyone was friendly and helpful. I would recommend this for anyone traveling for business or pleasure. Definitely a place to stay on my next visit.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Loide C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 19 May 2014
Thank you for your amazing feedback, Loide! We're thrilled that you loved our excellent service and accommodations. It's great to hear that you'll be visiting us the next time you come to San Diego, and thank you for recommending us!
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San Diego, California
1 review
Reviewed 12 May 2014

I was in San Diego attending a conference and stayed at the Hard Rock Hotel. The first night my room overlooked the train tracks and I didn't sleep all night. The next mornining I talked to the front desk and asked to change rooms. They were very accomodating and by the time I returned from my conference later that day, my new room was ready and available. A hassle to repack and move rooms, but well worth it because I didn't hear a thing in my new room.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnetteCavr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 19 May 2014
It was our pleasure accommodating you, AnnetteCavr. We're glad you liked your new room, and we really appreciate your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel San Diego

Property: Hard Rock Hotel San Diego
Address: 207 5th Avenue, San Diego, CA 92101-6908
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Official Description (provided by the hotel):
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock

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