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“Rocked Hard at The Hard Rock”

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Hard Rock Hotel San Diego
Ranked #34 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed 17 June 2014

I enjoyed the fact that while walking through the halls, Hard Rock employees were very friendly and willing to lend a helping hand when needed. The fact that they asked if we needed anything was lovely, by itself :) Two employees in particular, Antonio & Mel were SUPER friendly and Mel went out of his way to help me with ice :) THANK YOU!!!!

Room Tip: Dusting could use a little more effort. Other than that, had a BLAST! Room was clean :)
  • Stayed: June 2014, travelled as a couple
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Thank Guitta F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 20 June 2014

We love to hear that you had a rockin' time, Guitta! We can't wait to share your amazing feedback with Antonio, Mel, and their team. Thank you for your fantastic review!

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3,170 - 3,176 of 5,268 reviews

Reviewed 17 June 2014

I had a great time at this hotel. Unlike the typical elevator music they have in rooms at other places, here they customize (in my case Metal) and its blasting the moment you walk into the room. The selection of venues to eat at is good. And if you can be there on sunday for Intervention. You will not regret that night.

Room Tip: I had a corner room. Love the balcony.
  • Stayed: June 2014, travelled on business
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Thank George D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 20 June 2014

Hi George, we really enjoyed reading your rockin' review! We're thrilled you loved our rock 'n' roll touches, like having your favorite genre of music play when you enter your guestroom. Thank you for sharing your thoughts about our dining options and accommodations as well. See you again soon!

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Reviewed 16 June 2014

Staff was terrific, location is perfect. Loved the amenities and appreciated the suite. Utilized the pool, weights and ate at MJs twice - very good. (Add smoothies though)

The TV channel surfing is difficult and the reception of channels was spotty at times. I appreciated the patience your staff had while our room keys went through daily spasms.

Room Tip: The showers are awesome except for the fact that they have a massive spray radius which soaks the fl...
  • Stayed: June 2014, travelled on business
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Thank derekmbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 20 June 2014

derekmbrown, we're happy to that hear you had a great time at your conference! We look forward to sharing your awesome feedback about our terrific staff and amenities with our team. Also, we appreciate your feedback about the TV issue you experienced and we'll have our team follow up.

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Reviewed 16 June 2014

The hotel is very nicely decorated. The views from window is very good especially if you getting a room on upper floors. I came here from east side at a weekend and would like to go bed early due to three hours different in time zone. It was pretty noisy outside at 11 pm. Also I had a room facing the convention center. A cross road for the trolly track was under the window and the don't cross signal light for trolly was ringing all the time. I get an All Access Pass. I didn't use any access besides the internet, which is very fast (better than most hotels I experienced). My friend came to visit me and would like to stay a night at the hotel. He found the price was $600/night. So he stayed in Westin (1 mile away) in stead for $130. The room is in good size but no table. I used something like a bar in the room to work on my computer. Also, they don't have a coffee maker in room which seems standard for all hotel. There is a small refrigerator but cannot be used for storing some fruit since it is full of drinks. Over all, it is a neat hotel with many unnecessary functions but lack of some necessary functions.

Room Tip: upper floors have better views and maybe a bit less noisy.
  • Stayed: June 2014, travelled on business
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Thank Sean W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 20 June 2014

Thank you for helpful review, Sean. We're glad you liked our unique décor, fast internet, and amazing views. Please let us know if you ever experience noise issues so we can try our best to accommodate you during your stay, and thanks for your feedback regarding our accommodations.

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Reviewed 16 June 2014

The staff was very nice at every area with the exception of the spa. The people at the spa were all very short and pushy. The pool sucks everything else pretty nice. Rooms are a little dated. The check Bell people were all really nice as well. The area down there is filled with every possible thing you could ever want and being right next to the ball park was really cool.


  • Stayed: June 2014, travelled with family
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Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 20 June 2014

Hi Richard, we really appreciate your feedback and we're sorry that every aspect of your trip wasn't excellent. We'll be sharing your review with our team so that we can improve future visits.

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Reviewed 16 June 2014

Stayed last weekend for my bachlorette party. Hotel was a lot nicer than expected for a place that's known for being such scene. Requested an early check in, which was honored. Requested connecting rooms, also taken care of no big deal. Had a cabana at the pool, was TOTALLY worth it. Everything was set up nicely, just as it had been described. Everyone from the front desk, to the bellman to the server at the pool was welcoming and nice!

Location was perfect, rooms were new and modern, had breakfast at Mary Jane's and the food was delish. Would definitely recommend.

  • Stayed: June 2014, travelled with friends
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Thank Astrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 20 June 2014

Hi Astrad, thank you for having your bachelorette party with us! We're thrilled that you loved everything about your celebration including the pool cabana, customer service, and Maryjane's. We hope to see you again soon!

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Reviewed 16 June 2014

Room was very nice, I loved the theme throughout the hotel. I was in for a conference and it was done very well

Thanks

PS. your web site is asking this section to be at least 200 charactors long, So you are probably loosing out on a lot of good feedback.



Room Tip: I'm sure you see more business travelers than family, but just in case... you might come up with...
  • Stayed: June 2014, travelled on business
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Thank mpgraf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 20 June 2014

mpgraf, we're happy to hear that you loved our rock 'n' roll vibe and that you enjoyed your conference. Thank you for your great review and helpful tip!

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Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Spa Hotel in San Diego
#14 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
Price Range: £150 - £399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Official Description (provided by the hotel):
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock

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