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Hard Rock Hotel San Diego
Ranked #35 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed 8 July 2014

Hard Rock Hotel has great location, top notch staff and very affable crew. Room was on the ball park side and a nice view of the harbor. However, this also created a constant street noise issue but a pair of earplugs can cure you of this problem. Having stayed here several times now, a good hotel provides consistent service. That is the case here. Nice pool area, MaryJanes is also a good place to catch a bite to eat.

Room Tip: If you want sights to see , stay on the waterfront side but it is noisy.
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  • Stayed: July 2014, travelled as a couple
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Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

Frank, thank you so much for your excellent feedback about our amazing staff and great location! We're sorry you experienced noise issues, and if you ever have them in the future please let us know so we can try to accommodate you during your stay.

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3,177 - 3,183 of 5,320 reviews

Reviewed 7 July 2014

Great hotel in a perfect location! Everything is within walking distance! The hotel has an amazing decor. As you venture through the hotel you will find celebrity memorabilia and famous quotes of various artists. The hotel has a great view of the Gaslamp district from the rooftop pool and the hotel balcony suites. 207 is a very classy, trendy lounge! Nobu is also a great restaurant to choose for fine doing experience! Definitely the place to stay!

  • Stayed: June 2014
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Thank CValls23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

Hi CValls23, thank you for your fantastic review! It sounds like you experienced everything we have to offer including our central location, unique memorabilia, and excellent dining options. We're thrilled you loved everything about your stay, and we can't wait to share your feedback with our team!

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Reviewed 6 July 2014

Great location, beautiful rooms, helpful and friendly staff, rooftop parties…couldn't ask for anything more! I have never stayed at a Hard Rock Hotel before but i will definitely be looking out for them in future holiday destinations! This one is located right at the front of the gas lamp district, walking distance to great restaurants and bars, Baseball stadium and seaport village.

  • Stayed: July 2014, travelled as a couple
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Thank Kristy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 9 July 2014

Hi Kristy, we love to hear that you'll be staying at the Hard Rock in the future! We're thrilled you felt like a rock star during your entire visit and that you liked your beautiful room and our friendly staff. Thanks for your excellent review!

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Reviewed 6 July 2014

Visited July 3-5th for a short Holiday weekend. Fun vibe, ate a Nobu (twice), which is always fantastic, had a Rock Spa massage and took in a Padres game on the 4th, Petco Stadium is just a very short walk away. Most everything was great, 4 stars with a hip vibe. Only issues were poorly trained Housekeeping Staff who yelled at each other across the hall and woke us a bit earlier than we would have preferred on the weekend. I spoke with Manager Kevin who didn't seem too concerned (nor did the volume abate right away). Massages were 3.5 star good in modest facilities, but still they had an offering on property and better than a day spa experience...based upon experience, the price was quite reasonable ($408 for 2x 80 minute including tax and mandatory 20% gratuity). Because the Hard Rock sells admissions to their hotel pool, the scene was a bit more rowdy than we prefer and the Security Team seemed a bit too enthusiastic and gestapo like, but given the circumstance and the fact that we are in our early 50's, I get it that we are not the major demographic. San Diego Gaslamp is always a good weekend getaway choice and the Hard Rock is a great choice from which to experience all that the area has to offer. Recommended.

  • Stayed: July 2014, travelled as a couple
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Thank BobFaircloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 9 July 2014

Thank you for spending the 4th of July with us! We're so glad you enjoyed dining at Nobu and relaxing at our luxurious Rock Spa. We're sorry about the issue experienced, and we will follow up with our team to ensure we can improve future visits.

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Reviewed 6 July 2014

I liked my room but next time would appreciate a proper big balcony as I requested. You gave me a mini balcony with little view. Not worth the money I paid. It would be nice to either be reimbursed my money or get a free room with a proper balcony next time I come to San Diego to visit.
Thanks

  • Stayed: June 2014
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Thank Pete P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

Pete, we are sorry that your requested room type was not available during your recent visit. Unfortunately, this sometimes happens, but when it does we always do our best to accommodate our guests.

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Reviewed 6 July 2014

Our family stayed on the 4th of july. and we had a very good experience at the hotel. We choose the Hard Rock because it was close to the fireworks show on the bay. The staff were always helpful and courteous. The only problem we had was getting a glass of water at Maryjanes in a near empty diner it took two requests and almost 15 min. to get one,plus there was gum stuck on a floor lamp that housekeeping missed when they cleaned the room before our stay.

  • Stayed: July 2014, travelled with family
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Thank Kevin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 7 July 2014

Hi Kevin, thank you for celebrating the 4th of July with us! We're glad that you enjoyed your stay and watching the fireworks over the bay. We're sorry to hear about your dining experience and we'll follow up with our team to ensure it doesn't occur in the future.

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Reviewed 6 July 2014 via mobile

The only complain I have is the housekeeping. I asked one housekeeper when I passed by a room to clean our room and change our linen in one of our beds since my 3 y/o son messed it up and came back at 9pm with the room still the same as we left it. So I called housekeeping to ask for linens (complete set since it was all wet) and told them I can put on the linens myself. And a housekeeper came up with just flat sheet and 1blanket! So hoping that following day they would fix it... well they didn't. By the way, I called that same night to made sure that housekeeping comes the next day to clean our room. The next morning I called again to make sure and the guy was like clueless of what I was saying like "Oh, you want your room to be cleaned today. Yeah, sure I'll put that in our system." But wait a minute....Isn't it I called lastnight to request this already?!?!?

  • Stayed: July 2014
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Thank jajathehot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

Hi jajathehot, we are sorry to hear that you didn't have an excellent experience overall. Thank you for providing all of your helpful details, and we'll be reviewing your feedback with our team.

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Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
Price Range: £146 - £382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Official Description (provided by the hotel):
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock

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