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“Service! Service! Service!”

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Hard Rock Hotel San Diego
Ranked #33 of 286 Hotels in San Diego
Certificate of Excellence
Reviewed 9 July 2014

Every service employee we encountered went above and beyond to ensure our stay was pleasant and comfortable. We had to leave unexpectedly, a night earlier than planned, because my son was sick at home. The front desk took care of us quickly and didn't charge us for that second night.

Room Tip: This is silly, but it would be nice if there was a mirror in the room outside the bathroom so that i...
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  • Stayed: July 2014, travelled on business
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Thank Kerri G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

We loved reading your amazing review, Kerri! It was our pleasure accommodating your early departure, and we're happy to hear that you had a wonderful experience.

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3,344 - 3,350 of 5,495 reviews

Reviewed 9 July 2014

it was great, but for us it was so ad, that we couldn't use the pool area at east on one day (because of every day's Party). The room was perfect. The Location itselfs was perfect too! The Hotel has a real good Fitness centre, too.

  • Stayed: July 2014, travelled as a couple
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Thank Jean-Claude C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

Thank you for spending the 4th of July with us! We're sorry you didn't enjoy the pool, as we had two events that weekend. However, we're glad you loved using our fitness center and staying in the heart of downtown!

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Reviewed 9 July 2014 via mobile

Club 207 was awesome. Good crowd and good vibes. The room was a tad on the small side but the glass walls around the shower made up for any issues...our next trip to san diego we'll be staying here again.

  • Stayed: June 2014
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Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

What a great review, Mike! We look forward to sharing your rockin' feedback with 207, and we look forward to seeing you the next time you visit San Diego!

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Reviewed 8 July 2014

Hard Rock Hotel has great location, top notch staff and very affable crew. Room was on the ball park side and a nice view of the harbor. However, this also created a constant street noise issue but a pair of earplugs can cure you of this problem. Having stayed here several times now, a good hotel provides consistent service. That is the case here. Nice pool area, MaryJanes is also a good place to catch a bite to eat.

Room Tip: If you want sights to see , stay on the waterfront side but it is noisy.
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  • Stayed: July 2014, travelled as a couple
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Thank Frank G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

Frank, thank you so much for your excellent feedback about our amazing staff and great location! We're sorry you experienced noise issues, and if you ever have them in the future please let us know so we can try to accommodate you during your stay.

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Reviewed 7 July 2014

Great hotel in a perfect location! Everything is within walking distance! The hotel has an amazing decor. As you venture through the hotel you will find celebrity memorabilia and famous quotes of various artists. The hotel has a great view of the Gaslamp district from the rooftop pool and the hotel balcony suites. 207 is a very classy, trendy lounge! Nobu is also a great restaurant to choose for fine doing experience! Definitely the place to stay!

  • Stayed: June 2014
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Thank CValls23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 18 July 2014

Hi CValls23, thank you for your fantastic review! It sounds like you experienced everything we have to offer including our central location, unique memorabilia, and excellent dining options. We're thrilled you loved everything about your stay, and we can't wait to share your feedback with our team!

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Reviewed 6 July 2014

Great location, beautiful rooms, helpful and friendly staff, rooftop parties…couldn't ask for anything more! I have never stayed at a Hard Rock Hotel before but i will definitely be looking out for them in future holiday destinations! This one is located right at the front of the gas lamp district, walking distance to great restaurants and bars, Baseball stadium and seaport village.

  • Stayed: July 2014, travelled as a couple
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Thank Kristy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 9 July 2014

Hi Kristy, we love to hear that you'll be staying at the Hard Rock in the future! We're thrilled you felt like a rock star during your entire visit and that you liked your beautiful room and our friendly staff. Thanks for your excellent review!

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Reviewed 6 July 2014

Visited July 3-5th for a short Holiday weekend. Fun vibe, ate a Nobu (twice), which is always fantastic, had a Rock Spa massage and took in a Padres game on the 4th, Petco Stadium is just a very short walk away. Most everything was great, 4 stars with a hip vibe. Only issues were poorly trained Housekeeping Staff who yelled at each other across the hall and woke us a bit earlier than we would have preferred on the weekend. I spoke with Manager Kevin who didn't seem too concerned (nor did the volume abate right away). Massages were 3.5 star good in modest facilities, but still they had an offering on property and better than a day spa experience...based upon experience, the price was quite reasonable ($408 for 2x 80 minute including tax and mandatory 20% gratuity). Because the Hard Rock sells admissions to their hotel pool, the scene was a bit more rowdy than we prefer and the Security Team seemed a bit too enthusiastic and gestapo like, but given the circumstance and the fact that we are in our early 50's, I get it that we are not the major demographic. San Diego Gaslamp is always a good weekend getaway choice and the Hard Rock is a great choice from which to experience all that the area has to offer. Recommended.

  • Stayed: July 2014, travelled as a couple
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Thank BobFaircloth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 9 July 2014

Thank you for spending the 4th of July with us! We're so glad you enjoyed dining at Nobu and relaxing at our luxurious Rock Spa. We're sorry about the issue experienced, and we will follow up with our team to ensure we can improve future visits.

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Additional Information about Hard Rock Hotel San Diego

Address: 207 5th Avenue, San Diego, CA 92101-6908
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#7 Spa Hotel in San Diego
#12 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
Price Range: £166 - £322 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Official Description (provided by the hotel):
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock

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