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“Great location but thin walls” 4 of 5 bubbles
Review of Hard Rock Hotel San Diego

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Hard Rock Hotel San Diego
Ranked #36 of 279 Hotels in San Diego
Certificate of Excellence
Huntsville, AL
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Great location but thin walls”
4 of 5 bubbles Reviewed 22 July 2014

Stayed there last week for a conference. Love the hotel and the staff was great. My only complaint is that the doors seem to be paper thin because I could hear every hall conversation and every door open and shut. Overall I would stay there again for the rate I paid which was about 30% below their normal price.

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dustin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 8 August 2014
We're glad you enjoyed your conference experience, Dustin! If you ever experience noise issues during your stay please let us know so we can do our best to accommodate you during your visit. We hope to see you again soon!
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4,801 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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A TripAdvisor Member
4 of 5 bubbles Reviewed 21 July 2014

The Hotel room was very comfortable. Located close to hight scale hotels and convention center. however price is higher compare to those. Pool is open to everyone that paid xxx amount of money. Not clear boundaries when outside parties are performed at hotel pool or Green section. The room and the location is Good,but overpriced for the overall experience. next time I will try OMNI.

  • Stayed July 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 7 August 2014
We appreciate you taking the time to share your feedback about our prime location across from the Convention Center and your overall experience. If you ever have questions about the events being held please don't hesitate to ask our staff - we're happy to help!
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Lafayette, Louisiana
Level Contributor
45 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 21 July 2014

The hotel is well appointed and the front desk staff couldn't have been nicer. Generally the place has that edgy rock décor that puts you in a festive mood. If you are attending a conference, going to a ball game, or visiting the Gas Lamp District, it is a perfect location. The bad is that we had issues with our plumbing (all) backing up. After several calls over the course of the week and a friendly conversation with the front desk the problem was finally repaired. Also they were gracious enough to knock off $100 of the $300 per night cost for one night. Had a good experience in Mary Jane's (Restaurant). Food was good but very expensive. The bar in the front of the hotel was nicely appointed and had friendly staff. However clearly needed a good cleaning. There was an obvious smell of rotten fruit and fruit flies flying around the bar area. This was the only time I experienced insects on the entire trip. The ugly part of our stay was on Sunday afternoon during the infamous pool party. Who doesn't like a pool party with 3000 bikinis (as they promote). However when the girls in the bikini's and the guys admiring them are all badly wasted in the lobby, elevators, and surrounding block it is ugly. It appears that Hard Rock is doing everything they can to keep up the persona of being the wildest party in town no matter what the cost. I would definitely stay here again with hopes that Hard Rock ups their standards across the board.

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank russellwalters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 6 August 2014
russellwalters, thank you for detailed review and we're sorry about the inconveniences you experienced during your stay. Our hotel does have a festive element on the weekends, as we notify guests of this in the confirmation email. We'll review your helpful feedback with our team so we can enhance future stays.
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Fontana, California
1 review
4 of 5 bubbles Reviewed 21 July 2014

overall the stay was very good. liked the fact that the window open up. did not like the fact the bedroom was seperated from the living room by a curtain. also the sink of the bathroom was outside the bathroom, smh...

Room Tip: don't have so many snacks & drinks in the fridge taking up all the space...
See more room tips
  • Stayed July 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank eEdu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 6 August 2014
Hi eEdu, we really appreciate your thoughts about our unique accommodations and we're happy that you had a good stay overall. Thank you for your feedback!
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Indio, California
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 21 July 2014

The Hard Rock Hotel was nice, but the bed was lower than most hotel beds. It is convenient to the Gaslamp District, Petco Park, and the trolley stop. If your room is near the elevator like mine was, it can be noisy when people come off the elevator arguing after a night of partying. The hotel staff is friendly. Mary Jane's is good for breakfast. I would go back to Mary Jane's, but I think I will stick with the Omni as my San Diego Favorite.

Room Tip: Away from the elevators
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  • Stayed July 2014, travelled as a couple
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank SDFifield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 6 August 2014
SDFifield, we're glad you enjoyed our convenient location in the heart of the Gaslamp Quarter and that you loved dining at Maryjane's!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego
1 review
3 of 5 bubbles Reviewed 21 July 2014

I went to the hard rock for a bachelorette party we had three rooms and spent a good amount of money. First problem I had was communication. I had a different answer to each question I asked. Some staff is exceptional and the others are just poor and do not care. Second problem is how many guest smoked marijuana in their rooms and made the halls and balconies smell of it.

  • Stayed July 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Hard Rock Hotels & Casinos

Helpful?
Thank Jennifer M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 6 August 2014
Hi Jennifer, thank you for sharing your recent stay with us. We're sorry to hear that you didn't have an excellent experience overall and we'll review your feedback with our team. We do have security patrols to monitor the floors so any issues that arise can be remedied as quickly as possible.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pasadena, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 21 July 2014

We stayed down at teh hard rock for one weekend, coming from la, and it was fun. The hotel is very fancy and there were a ton of bachelor and bachelorette parties going on (actually ran into to two separate friends who were there for those as well,) so that meant a lot of young people, which was cool. The rooms were nice and clean, the location was great (you could walk anywhere all over downtown from the hotel,) the service was very good as well. Their rooftop bar is amazing too. Now for the bad.

The room we stayed in (regular room with two queen beds) came out to almost $700 for two nights! That is super expensive for a hotel room. They charge $40 a day for valet parking, which is a huge ripoff. They also charge $30 per night if you want a roll away bed. There is a cafe downstairs that was not as cheap as it should've been for the food they offered. They even told me that if I wanted the food and alcohol provided in the room removed that there would be a fee for that too! For some reason, they also have a no outside alcohol policy, which is ridiculous because their drinks are super expensive and if you are paying that much for rooms and parking then you should be able to bring in whatever u want.

In conclusion, great atmosphere and location, way over priced for what it is.

  • Stayed July 2014, travelled with friends
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Oasisg9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matt D, Manager at Hard Rock Hotel San Diego, responded to this review, 1 August 2014
Oasisg9, it sounds like you had a fun visit, and we're glad you enjoyed Float and your room! In regards to pricing, our offerings are in line with other hotels in the area. We really appreciate your review and we'll share your thoughts with our team.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hard Rock Hotel San Diego

Property: Hard Rock Hotel San Diego
Address: 207 5th Avenue, San Diego, CA 92101-6908
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in San Diego
#13 Luxury Hotel in San Diego
#16 Business Hotel in San Diego
#25 Romantic Hotel in San Diego
#58 Family Hotel in San Diego
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hard Rock Hotel San Diego 4*
Number of rooms: 420
Official Description (provided by the hotel):
Hard Rock San Diego Hotel Downtown is where VIP service meets urban-chic design with world-class dining and ultra-hip nightlife for an unforgettable experience that rocks. ... more   less 
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Also Known As:
Hard Rock San Diego
San Diego Hard Rock

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