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Reviews (5,904)
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3,457
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All reviewsrock starconvention centermary janesrock royaltypool partygaslamp districtbachelorette partypetco parkking suiterooftop poolthe gas lamp districtmini barbars and restaurantsgreat roomvalet parkingnobuhardrock
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42 - 47 of 5,904 reviews
Reviewed 3 weeks ago

Hotel was nice. However, room service arrived cold and soggy. We did not get charged, but did not eat either. Strange loud noises in the night. I think we were next to some sort of service room or something. House Keeping knocked on our door at 8AM. So much for sleeping in?

  • Stayed: June 2018, travelled as a couple
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1  Thank seandjcosgrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 3 weeks ago

Dear seandjcosgrove, we are so very sorry for the disappointing service you received from both our room service and housekeeping teams.We are pleased you were properly compensated for the not so fresh and hot meal, but still sad you went without. That followed with an early knock at the door left you with a poor experience and we are sorry. Our team is dedicated to making sure this level of service is not repeated thanks to your comments. We hope to have you back again soon for the stay you deserved. thank you for being our guest.

Kevin A.
Manager

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Reviewed 3 weeks ago

Fun Fun Fun!! Everyone was super nice, room was comfy, pool area a blast, food was great! Came out for the & totally worth it! Had my favorite music playing in the room before I even opened the door. Loved my view! The highest floors work best for me because I love to see everything. Weather was absolutely perfect!

  • Stayed: June 2018, travelled with friends
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Thank myvision1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 3 weeks ago

Dear myvision1, fun is a must when staying at the Hard Rock San Diego! Thanks for the kind words. Sounds like from the views to the weather we got it right. Hurry back to visit and travel well!

Kevin A.
Manager

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Reviewed 3 weeks ago

The bar and food areas in the hotel are amazing as is the proximity to all the nightlife and restaurant in the gaslamp district in san diego! Also... was actualyl the cheapest option for us oddly enough. We met hundreads of friends while their and deifnitely had the best hotel int emrs of fun and entertainment. Sound proof rooms as well!. Courterous staff etc.. All good. Not as fancy and boujee as the grand marriot or hyaat across the street and connecte to the conference center but our friends ended up coming to our hotel and hanging at the hard rock every night!

  • Stayed: May 2018, travelled with friends
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Thank Anthony C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 3 weeks ago

Thanks Anthony C, for the rave review! We love what we do at the Hard Rock Hotel, and we can't thank you enough for choosing us to host your trip to the are. We love that you met some new friends along the way and happy we provided the perfect place to hang and have the fun you deserved. Hurry back to see us and safe travels home!

Kevin A.
Manager

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Reviewed 3 weeks ago

Had a nice stay on business conference. Nice staff, fantastic location for convention center. Borrowed a guitar that had been roughed up a bit. Onsite restaurant had nice staff and good food. Gaslamp has a lot of good restaurants to choose from. Someone was heckling pedestrians from their balcony which was a little off, but not sure the hotel could do anything about that.

  • Stayed: June 2018, travelled on business
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Thank Christina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 3 weeks ago

Thanks so much Christina P, for the great review of your visit to Hard Rock San Diego! We have a pretty amazing location and a wonderful team always ready to make sure you have the best experience possible. Thanks for hanging with us and we hope to see you again soon, the guitar is waiting to be played again!

Kevin A.
Manager

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Reviewed 3 weeks ago

If you want a hotel with access to nightlife and a fun terrace party on weekends, then Hard Rock is a great option. You are right by Petco Park, and right by the Gaslamp district bars and restaurants. The hotel itself has a pretty cool bar and brunch area, and certainly gets a good crowd for the weekend party. The only issue we had, aside from needing to change our rooms, was that the party noise goes a bit late on certain nights. If you are looking for something that is very quiet, then be conscious of which rooms you are booking in relation to the location of the DJ. Also, I'm guessing you'll get better rates on many of these downtown hotels on days when the Padres are away.

Room Tip: Pay attention to where your room is in relation to the party terrace
  • Stayed: July 2017, travelled on business
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1  Thank Tim F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kevin A, Manager at Hard Rock Hotel San Diego, responded to this reviewResponded 3 weeks ago

Tim F., thank you for choosing to stay with us! We're thrilled you loved your stay at Hard Rock Hotel San Diego, even if it was a bit noisy! We hope that the room change solved the problem. Fantastic vacations rock, and we're happy you chose us to be a part of yours. Please come back soon.

Kevin A.
Manager

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