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“Wonderful & Pleasant Stay”

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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
Ranked #4 of 279 Hotels in San Diego
Certificate of Excellence
Bengaluru, India
1 review
“Wonderful & Pleasant Stay”
Reviewed 20 February 2014

I had a good and wonderful stay. Feel like being in home. Rooms are kept very clean. The front desk people are very helpful. The shuttles are on time to drop and pick-up from office.

Thanks to Theresa, Hetal , Ketan and team.

Green Features: Sorrounded by tress, very greenary. Kept the surrondings very clean.
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anbalagan A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 24 February 2014
Anbalagan A,

Mission accomplished. We strive to make all of our guests feel right at home, I'm so happy that we achieved that during your stay.

I will be sure to share your comments with our staff.

Thank you for taking the time to share your comments on TripAdvisor.

Sincerely,

Greg Schmidt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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540 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (116)
Date | Rating
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  • French first
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  • Japanese first
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English first
Bengaluru, India
1 review
Reviewed 20 February 2014

I stayed in Residence Inn Marriott for around three weeks. It’s a nice place with well equipped, cozy and comfortable suites. The staff without an exception are very friendly, courteous and always helpful. On Valentine’s Day, when I came back from work was delighted to see a chocolate with a note from Rue placed perfectly on the work table. This speaks about the culture adopted by the Management. Teresa, Hetal Patel, Rue are all names but the mission is ‘Service with a Smile’. Complimentary breakfast, complimentary shuttle service to pick & drop from work place, shopping and restaurants in walking distance made my stay very pleasant. Thank you guys, all of you need a big applause.

Room Tip: First floor corner suites have a balcony
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krishnamurthy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 24 February 2014
Krishnamurthy S,

I'm so happy to hear you enjoyed the chocolate heart we place in each of our guest rooms on Valentines Day.

Thank you for posting your comments on TripAdvisor. I just love reading these reviews every day, it reinforces that we are providing amazing service to our guests which is our goal.

I hope you will stay with us again the next time you find yourself in San Diego.

Thanks again.

Sincerely,

Greg Schmidt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
Reviewed 18 February 2014

We are here for almost a month and I find this place a choice for a small or an extended stay. The place is good, the rooms are good and have all the necessary stuff required for an extended stay. There are places nearby and you can walk down to a few places for food.
The hotel staff here is very helpful.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anuragmathur1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 24 February 2014
anuragmathur1,

Thank you very much for sharing your comments on TripAdvisor.

I'm so glad to hear you are enjoying your stay. You're absolutely right, this is the perfect location for guests staying for an extended period of time or even those guests that want all of the conveniences of home for just a few days.

If you need anything while you are here with us, please do not hesitate to call on any of our associates.

Thanks again.

Sincerely,

Greg Schmidt
General Manager
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San Diego, California
Level Contributor
4 reviews
Reviewed 18 February 2014

I am staying here from past 2 weeks on business travel and the experience till now is really great.
Location of the hotel is a plus.
Ketan in particular is super friendly & remembers our names and rooms and always there to help us.
The front desk, housekeeping staff are so helpful with all of our needs.

So this really calls to come back again for a stay here..!!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Manjunath B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 23 February 2014
manjunath B,

Welcome to the Residence Inn Rancho Bernardo/Carmel Mountain Ranch.

I'm so happy to hear that you are enjoying your stay. Your comment about Ketan are ones that have been echoed by many other guests, he is a true asset to our hotel. I will be sure to share your comments with him along with our housekeeping staff.

We look forward to hosting you for weeks to come.

Thanks again.

Sincerely,

Greg Schmidt
General Manager
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San Diego, California
1 review
Reviewed 17 February 2014

It is wonderful experience of hospitality by Hetal Patel & his team. All the staff members are very helping. I am going to stay few more weeks and hopping for the same.The entire team is accessible all the time, which I liked the most.


Thank You

Room Tip: Well all the locations are very much in silence zone, though I liked to stay in backside which has s...
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank fnuprabhat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 18 February 2014
fnuprabhat,

Thank you for taking the time to share your comments on TripAdvisor.

I couldn't agree more, Hetal and the entire hotel staff do an exceptional job of providing each guest the type of hospitality our guests have come to expect. I would even say, they go above and beyond.

Thanks again.

Sincerely,

Greg Schmidt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 17 February 2014

We were impressed with Theresa at the front desk and housekeeping, staff, They asked us if there was anything else that we needed and made our stay quite pleasant, Our room was cleaned daily by Rosa who is proud of her work. You noticed that the building and rooms were well maintained by staff.. It was a great place for families who need more room than a normal hotel.

  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Paul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hpate061, Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 30 March 2014
Thank you for being so loyal to the Residence Inn Rancho Bernardo/Carmel Mountain Ranch. We truly appreciate your business. Thanks again for sharing your comments on TripAdvisor. Sincerely, Hetal Patel, Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Florida
1 review
Reviewed 15 February 2014

Very helpful staff aided me in extending my stay when availabilities in other places in the San Diego region were difficult to come by. My room was comfortable and the breakfast every morning was perfect for someone hurrying off to work. Thanks Theresa!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mikeydoodlez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 20 February 2014
mikeydoodlez,

Thank you for sharing your comments on TripAdvisor.

I'm so glad to hear that we were able to accommodate you at the Residence Inn Rancho Bernardo/Carmel Mountain Ranch.

You're absolutley right, our complimentary breakfast seven days a week is the perfect start to the day.

Thanks again and we hope to see you back at the Residence Inn.

Sincerely,

Greg Schmidt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Property: Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#19 Best Value Hotel in San Diego
#29 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn

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