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Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
Ranked #4 of 278 Hotels in San Diego
Certificate of Excellence
Memphis, Tennessee
1 review
“EXCELLENT Service”
Reviewed 9 April 2014

We stayed here for 42 days. The staff is AWESOME. Everyone from the front desk, especially Theresa and Ketan, was fantastic and made our stay very comfortable. I highly recommend this hotel because of the friendly staff and location to shops and restaurants.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank guitarzrfun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 10 April 2014
guitarzrfun,

Fourty two days? Wow, it truly is a home away from home isn't it?

I'm so glad to hear you enjoyed your stay with us, it souns like our staff took excellent care of you.

Thank you for sharing your comments on TripAdvisor, we truly appreciate it.

Sincerely,

Greg Schmidt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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563 reviews from our community

Traveller rating
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    126
    26
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    4
See reviews for
198
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217
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (122)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Indio, California
1 review
Reviewed 9 April 2014

While on a golf vacation into the Fallbrook - Rancho Bernardo area, we had a large number of Marriott affiliated options. Being a Marriott time-share owner and Marriott Rewards member, we always opt for a Marriott property, but had not yet stayed at a Residence Inn. We were not surprised to find the normal Marriott friendliness and courtesy and were rewarded with a happy hour and great breakfast prior to or round of golf.

Room Tip: Our room right next to the elevator was comfortable and quiet.
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pauline W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 10 April 2014
Pauline W,

Well I hope our large, complimentary breakfast helped you with your golf game. Did you win?

Thank you for trying the Residence Inn Rancho Bernardo/Carmel Mountain Ranch. It sounds like we have gained another loyal customer.

Also, thank you for sharing your comments on TripAdvisor, we truly appreciate it.

We look forward to hosting you again soon.

Sincerely,

Greg Schmidt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, United Kingdom
1 review
Reviewed 9 April 2014

The hospitality industry is full of many choices. This hotel stands out as one of the best. The rooms are large and arranged to allow comfortable long term stays.
The staff are very nice and go out of their way to make your stay very special.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelhtr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 10 April 2014
Travelhtr,

That's a bold statement and couldn't be more true. We are very proud of the service we provide everyday to all of our guests at the Residence Inn Rancho Bernardo/Carmel Mountain Ranch. We have a great staff that loves what they do.

Thank you for taking the time to share your comments on TripAdvisor. We truly appreciate it.

Sincerely,

Greg Schmidt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia, Maryland
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 April 2014

Check-in process was great. Four of us came in at the same time just before 7:00. Theresa was very friendly and got us all situated and immediately let us know that the evening social was about to end. We all got a beer before heading to our to rooms. Room is very spacious with a good desk for work (wired and wireless internet).
Will definately come.
back.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank kmac69a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 9 April 2014
kmac69a,

Thank god for Theresa right? Without her, you may have missed out on that complimentary beer and evening social hour.

I'm so happy you enjoyed your stay with us and it's great to hear that you will be back. We love all of our repeat guests.

Thanks for taking the time to share your comments on TripAdvisor.

Sincerely,

Greg Schmidt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 April 2014

There's nothing better than checking in just in time for happy hour. And the room was very clean and very nice. One of the best Residence Inns I've stayed in ever, and I've stayed in quite a few. I'llbe back, rhat's for sure.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Michael K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 9 April 2014
MichaelK,

Thank you so much for taking the time to share your comments on TripAdvisor, we truly appreciate.

We look forward to hosting you the next time you are in San Diego.

Sincerely,

Greg Schmidt
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Bernardino, California
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 8 April 2014

Thank you for the hospitality and service, it was second to none!!! I arrived at the hotel to check in early (I certainly was not expecting accommodations early) and to my surprise was accommodated with a perfect clean room. I was definitely treated as a valued customer. Everyone that I met was curtious and had a warm smile. My accommodations were excellent and I will be back..... Great job!!!

Thank you!!!

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Hvald1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 9 April 2014
Hvald1,

I'm so glad to hear we were able to accommodate your early check in and that our staff treated you as a valued customer. I'm so proud of our team here at the Residence Inn Rancho Bernardo/Carmel Mountain Ranch.

Thank you for taking the time to share your comments on TripAdvisor.

Sincerely,

Greg Schmidt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pennsylvania
Level 6 Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
Reviewed 7 April 2014

This vintage Residence Inn is located just off I-15 at Carmel Mountain Road. Turn north-east and then an immediate right at the sign for Carl’s Jr. We stayed here four days while visiting with family nearby and were not disappointed. What sets this property apart from the others is it’s a small family like-operated property, top end clean, outstanding service and well maintained.

Ketan, our host, was accommodating at check-in and really meant it when he said he would take care of anything we needed. Because it was spring-break time, we signed a promise not to hold parties in the room.

Our room on the third floor featured a bedroom separate from the kitchen and sitting area. There was a well appointed bath, with appreciated details like fans and water pressure. The kitchen was equipped with updated appliances. We had a cute balcony off the bedroom accessed through a slider door for enjoying fresh air. Our morning breakfast was as good as it gets at Residence Inn. The food offerings were fresh and the area was constantly policed and kept in order.

Whether in the area for business or with the family, this Residence Inn deserves your business.

Room Tip: Ask for a room with a balcony on the top floor.
See more room tips
  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank French75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GregM-Schmidt, General Manager at Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch, responded to this review, 8 April 2014
French75,

Thank you very much for taking the time to share your experience at the Residence Inn Rancho Bernardo/Carmel Mounain Ranch on TripAdvisor.

I'm so glad to hear you enjoyed your room, the complimentary breakfast and the service provided by our staff. I will be sure to share your comments with Ketan.

Thanks again and we look forward to hosting you agai in the future.

Sincerely,

Greg Schmidt
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch

Property: Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch
Address: 11002 Rancho Carmel Dr, San Diego, CA 92128-4288
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Carmel Mountain Ranch 3*
Number of rooms: 124
Reservation Options:
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Also Known As:
Residence Inn San Diego Rancho Bernardo / Carmel Mountain Ranch Hotel San Diego
San Diego Residence Inn

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