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“Erica! ”

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Red Roof Inn San Diego Downtown
Ranked #206 of 279 Hotels in San Diego
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Erica! ”
Reviewed 12 July 2014 via mobile

Erica, the front desk agent, was extremely helpful to us! Thank you for everything! We'll definitely be back! Had a great time thanks to her help and advice. Our visit was fantastic. Thanks again Erica.

Stayed July 2014, travelled with friends
Helpful?
1 Thank Keith M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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204 reviews from our community

Traveller rating
    46
    58
    50
    23
    27
See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London, United Kingdom
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 15 June 2014

I checked into this Inn this afternoon, the girl at reception was not very helpful, half way through the check in the phone rang, which she answered, I was then told "you're done". Wasn't given any information, or even directions to my room.
The room itself is fine, basic, but ok. The walls are paper thin, every time the toilet was flushed in the room next door it sounded like a burst water pipe. And every time the person in the room above moved it sounded like they were coming through the ceiling.
I am a woman travelling alone and there are no net curtains or screens on the window and I had a lot of other male guests staring in the window at me, I had the option of pulling the drapes or putting up with it.
I went to the reception to ask about checking out early (I had booked 3 nights) and was told that I had to phone booking.com who I had booked with if I wanted a refund for the remaining nights.
It's a cheap building, it doesn't feel safe and the staff don't care.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Kimistie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Diego hotels

Brighton, United Kingdom
Level Contributor
42 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 9 June 2014 via mobile

I highly recommend this motel. It offers terrific value for money and is in an excellent location.
The reception staff (Ivan and Erica) are friendly and efficient and offer first-class information about the area - most impressive.
My room was well-equipped and very comfortable. There is a complimentary breakfast and free wifi.
If I ever return to San Diego I will definitely choose to stay here.

Stayed June 2014, travelled with friends
Helpful?
1 Thank Jan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review, 8 July 2014
Thank you for the wonderful review! We are extremely pleased that your stay was terrific. We would like to thank you for acknowledging some of our staff by name as they all work hard to ensure each guests stay is a comfortable one. Our breakfast is relatively new and we are pleased to hear your comments on it. We look forward to seeing you again next time you are in San Diego.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mercer Island, WA
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 24 May 2014 via mobile

I booked this hotel in a rush without doing my usual research, and so was unhappily surprised to find out there is a $16 a day parking charge. The parking in this downtown location is either in the small central auto court, or in an underground lot which is comically difficult to enter due to one-way streets. Having parked, you must exit the lot onto the sidewalk and walk around on the street to get to the rooms, even though the parking is directly below them.

At check-in the office clerk was snarky and though he did accommodate our request to change to a different room after we complained about the noxious odor in the assigned one, his attitude left a lot to be desired.
Aside from the odor, the first room was on the ground floor with one window into the auto court, no privacy (beware room 114). With the heavy drapes closed the room became a dungeon, all the more so because the light switches didn't work. Couldn't get out of there fast enough.

The room we ended up with was a big improvement, and was acceptable. However the one inch difference in floor height between the room and bathroom was joined with a bulky lip that we kept stumbling over.

Bottom line is that next time I will do my research better and won't be rushing back here.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank elsietall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nicholas V, General Manager at Red Roof Inn San Diego Downtown, responded to this review, 8 July 2014
I would like to start off with apologizing about the miscommunication with the parking surcharge. While it is listed on every website, it is something that is commonly overlooked and we are working on making it more transparent. We would also like to apologize on behalf of our staff member. While this is an uncommon occurrence, we have taken steps to ensure that it is an isolated incident. We never like to see our guest have anything less than a positive experience; your feedback is appreciated and will be used to ensure that our future guests do not have the same experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2014

We were greeted by Erica when we checked in who was extremely helpful. She gave wonderful suggestions on restaurants/bars to visit and made sure that our stay at the Red Roof Inn was perfect. She made us feel at home during our stay!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PalmerPower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Orange, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 May 2014

The young lady at the front desk, Erica, was extremely friendly and helpful! She recommended some places for us to check out in the area! We were able to check out a couple of her recommendations, which were awesome! I really appreciate her help and service, and going above and beyond to help me, and my friends as well. We all had a great stay at this location! Thanks again, Erica! You were a great help!

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sda84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
214 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 232 helpful votes
Reviewed 5 May 2014

I've stayed at RedRoof INN for 3 nights and it was a pleasant stay.
I was welcomed very nicely by Erica at the reception. She was very helpful giving my all info I needed and also calling for taxis for me.

The room was quite big and clean and hotel's location was nice in downtown (was easy for me to walk from one place to another in downtown). It was something like $16 by taxi from the airport.

There's a nice coffee shop in front of the hotel which I recommend.
This hotel worth the price spent.

  • Stayed March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ido8all
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Red Roof Inn San Diego Downtown

Property: Red Roof Inn San Diego Downtown
Address: 719 Ash St, San Diego, CA 92101-3213 (Formerly Rodeway Inn & Suites Downtown)
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #206 of 279 Hotels in San Diego
Price Range (Based on Average Rates): £
Hotel Class:2 star — Red Roof Inn San Diego Downtown 2*
Number of rooms: 67
Official Description (provided by the hotel):
The Non-Smoking Red Roof Inn San Diego Downtown is located just minutes from The San Diego International Airport via car or our complimentary shuttle. Our newly renovated rooms are the provide the perfect place to stay while visiting local attractions like the San Diego Convention Center, SeaWorld, San Diego State University or the USS Midway, all located within an easy drive of our location. For a day or evening out, enjoy all that the Gaslamp Quarter has to offer from food, to shopping to entertainment less than a mile from The Red Roof Inn San Diego Downtown. Enjoy our Non-Smoking rooms and free WiFi while experiencing all that San Diego has to offer. Our business center is open 24 hours for all of your travel needs and a microwave & refrigerator are available in select rooms. Relax in our lobby with coffee house style coffee and tea in the lobby. Parking is available for passanger vehicles is available for a fee and complimentary shuttle service is available to the San Diego Airport, Amtrack & cruise ship terminals. Shuttle Hours are from 5AM to 9PM. So, if your destination is the San Diego Zoo, or taking in a game at the ball park or just visiting all of the attractions and events San Diego has in store, the Red Roof Inn San Diego Downtown welcomes you as a guest in your travels to San Diego Downtown. One well behaved pet is welcome. ... more   less 
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Also Known As:
Rodeway Inn & Suites Downtown Hotel San Diego
Rodeway Inn And Suites Downtown
Rodeway Inn Downtown
Rodeway Inn San Diego
San Diego Rodeway Inn

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