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“They Aim To Please”

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BEST WESTERN PLUS Bayside Inn
Ranked #58 of 279 Hotels in San Diego
Certificate of Excellence
Riverside, California
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“They Aim To Please”
4 of 5 bubbles Reviewed 21 July 2014

We stayed two nights. Like the location quite a bit as it is a few blocks away from the San Diego Bay. The all-balcony hotel was great with the nice marine breeze. We placed our room chairs on the balcony and enjoyed an excellent sunset. Front desk staff is friendly and helpful. Plenty of great dining options within rock-throwing distance of the property. Parking lot is extremely tight unless you park on the uncovered top level. Drawback of parking garage is no elevator. There was not a whole lot of noise like many other hotels, except the San Diego Trolley is a block away so many times during the day and night you hear ...DING DING DING DING, but it not seem to be so bothersome. The beds are super comfortable. I slept like a baby. Had stayed here in the distant past too, and I would stay here again.

Room Tip: Top few floors probably have the best view of the bay for "bay side". I imagine the other...
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Green Features: Guests have an option to get sheets changed every day, or not. Just put the "sign" on the bed.
  • Stayed July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Mark K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review, 22 July 2014
Dear Mark K,
Thank you for staying with us again at Best Western Plus Bayside Inn and for taking time to review your stay. We are pleased you enjoyed the view from the balcony and our “super comfortable” beds. Thank you for sharing about our friendly helpful staff. We look forward to your next stay with us!

Best Regards,
Grace Gerzen
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,311 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (204)
Date | Rating
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English first
1 review
5 of 5 bubbles Reviewed 21 July 2014

Lovely, clean hotel, very good breakfast. The hotel is close to the harbor and train station. Hotel staff was very helpful and gave information about things to do. I would stay there again. I only wish there was a full supermarket nearby but there was a Rite Aid and 7-11 .

  • Stayed July 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank miriamw8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review, 22 July 2014
Dear miriamw8,
Thank you for choosing to stay with us at Best Western Plus Bayside Inn and for taking time to review your stay. We are pleased you enjoyed our clean hotel and good breakfast. Thank you for sharing about our helpful and informative staff. We hope to have you as our guests again in the future.

Best Regards,
Grace Gerzen
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellingham, Washington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 18 July 2014

Our room's bathtub would not drain. It took over an hour for someone to come look at it. While they tried to figure out how to fix the problem, my family and I would have to leave the room for an hour or switch rooms. We agreed to switch rooms. 2 hours later we were able to take showers and eat our cold dinner. When asked for compensation for our inconvenience I was told no. It was very obvious that our bathtub would not drain as soon as the water was turned on. I don't understand how housekeeping could have missed it, unless they didn't clean the bathtub. Also their swimming pool is freezing! You know it is cold when your kids don't want to swim in it. The daytime staff was always helpful and very nice. The evening staff a women was very unfriendly and quite rude. The evening staff a man was very nice. I did like the location walking distance to many things and the airport shuttle was nice. But bases on the bathtub experience I would not stay there again and I would not recommend it to anyone.

Room Tip: Choose a bayside view high up.
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  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jodene O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review, 22 July 2014
Dear Jodene O,
Thank you for choosing to stay with us at Best Western Plus Bayside Inn during your trip to San Diego. We hope you will accept our sincere apology for the inconvenience you experienced with not being able to shower and get comfortable to enjoy your diner while still warm. We understand how that can set the tone for your vacation and are very regretful that our preventative maintenance program did not prevent the drain issue prior to your stay. We are grateful for your feedback about the staff and pool as well; it helps us make improvements when we can see the experience through the eyes of our guests. We hope to have the opportunity to exceed your expectations in the future should you decide to stay again.
Best Regards,
Grace Gerzen
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 17 July 2014

I stayed in the BW Bayside for 5 nights from May 29-June 3rd this year with my Mum and friend. I had emailed the hotel prior to arrival requesting a high floor room and harbour view. I was delighted when they allocated us a room like that as requested. Thanks for that Silvia! The view was beautiful. After a very long journey over from Dublin, Ireland we sank into really comfortable beds. Room furnishings were lovely, spotless room, great shower and the bonus of the fridge and micrwave were very welcome. Breakfast was perfectly adequate and we enjoyed it, the waiters were lovely down there. We were always given great assistance at reception in terms of directions, recommendations etc They helped us get transport to and from the Viejas Casino Resort aswell(although I wish we hadnt gone and spent so much !!) and they were always friendly, courteous and polite.We used the pool, sunloungers etc for a whole afternoon and it was bliss..plenty of sunlight down there from 12-5pm...only wished I'd have spent more time there actually. Location of the hotel was perfect..just around the corner from the trolley tour bus. We also caught the tram/train to the shopping outlets in San Ysidro- right on the Mexican border...we went into Mexico for the day, was fun but the queues to get out were very very long. Shopping was great in the outlets and only 40 mins away. I thought the location of the hotel was v central...right in between all areas of interest..Little Italy, Gaslamp even Old Town..it was the perfect base actually.We availed of the shuttle bus heading back to the airport which was yet another bonus. This hotel had everything you would possibly need and I would definitley stay there again. Very reasonably priced too. Thanks everyone in the hotel and restaurant for being so welcoming and well done on giving us a lovley stay in beautiful San Diego.

Room Tip: Request Harbour View if available
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  • Stayed June 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
Thank DeniseMcC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review, 22 July 2014
Dear DeniseMcC,
Thank you for choosing to stay with us at Best Western Plus Bayside Inn during your trip to San Diego. We are very grateful for your detailed feedback about your trip and stay. Silvia takes great pride in taking care of our guests; we appreciate your acknowledgment of her services. Thank you for sharing about our comfortable beds and great showers. We are pleased to see your comments about our servers and the helpfulness of our Front Office team with directions and transportation. We will share your thank you with the whole team.
Best Regards,
Grace Gerzen
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ft Worth, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 15 July 2014

We were very pleased with the entire experience. With the competitive room rate along with the quality complimentary breakfast and lower parking fee compared to nearby hotels, we felt like we got a good deal. The floor we were on was very quiet.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank Russell Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review, 22 July 2014
Dear Russell Y,
Thank you for staying with us at Best Western Plus Bayside Inn during your trip to San Diego. We are glad to see you were very pleased with the entire stay. Thank you for sharing that we offer a good deal with our rate including breakfast and our parking price is low in comparison; we hope this contributed to a more relaxing trip. We look forward to having you as our guests in the future should you travel to San Diego again.
Best Regards,
Grace Gerzen
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 July 2014 via mobile

We stayed here for 5 nights in July. We had a room with 2 double beds for our family with 2 kids. The rooms were a great size. Quite large. The beds were extremely comfortable and the rooms were clean. The staff were very friendly and helpful. Free shuttle to and from the airport and breakfast included made this hotel very good value for money. (But you'll need to call from the airport when you arrive for the shuttle to collect you) Location was convenient to explore the city. I'd have no hesitation at staying at this hotel again.

Stayed July 2014, travelled with family
Helpful?
1 Thank SilvaWood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review, 22 July 2014
Dear SilviaWood,
Thank you for staying with us at Best Western Plus Bayside Inn for your family’s trip to San Diego. We are pleased to see you liked the size of our rooms and the staff was very friendly and helpful. We are glad to be able to accommodate our guests with the free airport shuttle and breakfast; we hope this made your vacation more relaxing. We look forward to having you as our guests in the future should you travel to the US again.
Best Regards,
Grace Gerzen
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oceanside, California, United States
Level Contributor
5 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 11 July 2014

This was a great location, and you could walk anywhere in downtown San Diego from here. I also thought it was a great value! The price was right and even included free breakfast. Only one of the two elevators was working which caused a wait. However, it was a weekend visit and workers were there Monday morning to fix it.

  • Stayed June 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
tlwickens, Guest Relations Manager at BEST WESTERN PLUS Bayside Inn, responded to this review, 22 July 2014
Dear Ann M,
Thank you for staying with us at Best Western Plus Bayside Inn and your time taken to write a review. Please except our apologies for any inconvenience due to the elevator. We are pleased to see you feel we offer a great value. We hope to have you as our guest again.
Best Regards,
Grace Gerzen
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about BEST WESTERN PLUS Bayside Inn

Property: BEST WESTERN PLUS Bayside Inn
Address: 555 W Ash St, San Diego, CA 92101-3414
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#70 Family Hotel in San Diego
#73 Business Hotel in San Diego
#75 Romantic Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — BEST WESTERN PLUS Bayside Inn 3*
Number of rooms: 120
Official Description (provided by the hotel):
Best Western Plus Bayside Inn is located in the heart of downtown San Diego, perfect for site seeing or business trips. Our proximity to Little Italy offers guests easy access to amazing dining and breweries from award winning chefs. Guests can easily walk to shopping and dining at the nearby harbor area including Seaport Village & The Headquarters. Those that love to explore and site see find our central location to many local museums and attractions, like the World Famous San Diego Zoo(R) and the Midway Museum very convenient. In addition to our complimentary services, like a daily breakfast buffet, shuttle service and WI-FI, guests may take advantage of some of our new and enhanced amenities from our 2015 first floor remodel. The beautiful outdoor pool and hot tub area with woven modular lounge seating is great for evenings with friends, family time or just relaxing. The new onsite fitness room is perfect for an invigorating work out. We also added a fantastic Sundries area with snacks, small meals and beverages for the convenience of our guests. ... more   less 
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Also Known As:
Best Western Plus Bayside Hotel San Diego
Best Western Bayside Hotel
Best Western San Diego
San Diego Best Western

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