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“R&R at Best Western Old Town San Diego!”

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Best Western Plus Hacienda Hotel Old Town
Ranked #70 of 286 Hotels in San Diego
Reviewed 24 April 2014 via mobile

I chose to stay in Old Town because I really love small/old towns, and the fact that it is easier to explore by walking. We arrived at San Diego/santa fe depot via amtrak from LA Union station, then took the metrolink/greenline to go to Old Town. The BW Hacienda has a nice, safe and convenient location. It was 3-4 blocks or 8-10minute walk from the Old Town Transit Center. If you are carrying heavy luggagge, it's best to call the hotel beforehand to arrange your free shuttle/pick up at the station. There are many nice restaurants,bars and shops nearby. Just one block or a minute walk is the Old Town Trolley Tours where you can get the hop on/off tickets to explore the city. Check in and out was smooth. The staff were all friendly and helpful. The Old Tequila Factory resto serves buffet breakfast, lunch and dinner. Our room was in building 5, which was a little bit confusing to find so make sure to listen to the instruction on how to get to your room easily. The room and bathroom were clean with basic amenities. It has a coffeemaker, tv,microwave and fridge. Bottled water were provided too. View from the hotel is breathtaking and very relaxing. There are vending machines in designated areas. Guest laundry is available too. The pool is nice, most of the time crowded but okay. We really enjoyed our 4-day stay and for the rate/price that we got, it was all worth it! I recommend this place to single persons who wants some peace and quiet, a weekend getaway for couples or just family bondings. Will definitely choose this BW again next time!

  • Stayed: April 2014
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Thank BinLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 7 May 2014

Fantastic! We love when guests come to the hotel by rail. Unlike a lot of destinations in the city, Old Town is a great area to explore and get around without a car. Your details about hotel amenities are also welcome. We designed the property to combine the functionality of amenities guests value most with the Spanish charm of Old Town. We’re glad you enjoyed it! Come back soon!

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1,342 - 1,348 of 2,108 reviews

Reviewed 23 April 2014

Our Daughter attends San Diego State and we have stayed at this hotel several times. It is a great location in Old Town. You can walk to dinner and enjoy all the shops old town has to offer. You can drive or trolley to city or beach as well. Hotel staff very friendly and helpful.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank 284stevep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 24 April 2014

Thank you for taking the time to post! We sincerely enjoy having you as our guest.

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Reviewed 21 April 2014

Best location right in Old Town. Room had coffee maker, microwave and fridge. Good Value for the money. Our room unfortunately had a terrible musty, moldy odor. The windows did not open so we were unable to try and "air" the place out. But if we did not have that issue it would have been a perfect stay.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank Luv2travelgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 24 April 2014

Thank you for your review. I am pleased that you enjoyed your stay and felt you received a good value for your lodging. Also, I do appreciate your mention of the smell. It’s not common as moisture isn’t something that is usually a problem in this area. However, I am passing along your comment to our Executive Housekeeper to check on. We look forward to your return trip!

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Reviewed 20 April 2014

This rambling hotel with lots of different buildings around an exceptionally nice courtyard plaza. Great location in Old Town San Diego. Friendly staff. Very clean and well landscaped. Room décor is a bit dated, but everything worked.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Ken H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

Each year on our way in and out of Mexico for the winter we stay at the Best Western in Old Town. It is very convenient to the Trolley Station and the local sights of Old Town. This is a very charming area of San Diego. There are several excellent restaurants very near the hotel and the hotel restaurant is great too. Loved the drink coupons and the fabulous free breakfast. The staff here is very helpful and we always enjoy our stay. First picked this hotel because of the location and the airport shuttle bus.

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western
Thank Valerie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

This hotel is advertised as having an Airport Shuttle. What they don't tell you is that it shuts down at 10PM at night and doesn't start again until 7AM in the morning. If you arrive late at night and/or have to leave early in the morning you're going to have to catch a cab.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
1  Thank briansV9150VK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 24 April 2014

Please accept our apology if you experienced a problem staying with us. You sound very frustrated. If there is anything further you would like to discuss with our team directly, please contact me through the hotel. We are committed to total guest satisfaction and want to hear your suggestions. Our shuttle is a complimentary van that runs incrementally throughout the day to several locations throughout the city: San Diego Airport & Cruise Terminal, Amtrak, Marine Core Recruit Depot and Old Town Trolley Station. For anyone planning travel to Best Western PLUS Hacienda Hotel Old Town that has transportation questions, feel free to call us to explore all your options. Thanks again and we hope to hear from you.

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Reviewed 15 April 2014

My wife and I make a point of staying at this hotel whenever we are in the San Diego area. We have always found the staff to be always friendly and helpful. The Hacienda appearance of the hotel adds to the ambiance of the Old Town area. We do recommend this hotel to our friends as a pleasant place to stay.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with Best Western
Thank Arthur O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 24 April 2014

Thank you for the recommendation! We sincerely enjoy having you as our guests. Don’t hesitate to reach out to Dean (our Assistant Front Office Manager) or myself if we can ever assist you in any way.

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Additional Information about Best Western Plus Hacienda Hotel Old Town

Address: 4041 Harney St, San Diego, CA 92110-2866
Phone Number:
Region: United States > California > San Diego > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#72 Romantic Hotel in San Diego
Price Range: £92 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western

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