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“Enjoyable experience in the hart of Old Town San Diego”

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Best Western Plus Hacienda Hotel Old Town
Ranked #70 of 278 Hotels in San Diego
Reviewed 16 August 2014

The rooms were spacious and comfortable. I enjoyed the large room and the close proximity to everything in town. A short walk down the road gets you to everything the town has to offer. The restaurant on site is not as convenient to get too; a treck through the parking structure does get you there. Overall, great room, friendly staff, and awesome location.

  • Stayed: September 2013, travelled with friends
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2  Thank Michelle G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 21 August 2014

Thank you for being our guest. We appreciate you writing how you found the welcome to be warm, the hotel’s location so convenient, and your room to be spacious and comfortable. We hope you will come and visit again soon!

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1,120 - 1,126 of 2,000 reviews

Reviewed 15 August 2014

Just come back from San Diego and stayed in the Best Western Haciender in Old Town San Diego This hotel is in a beautiful village like set up with clean comfortable spacious rooms.Outside corridors but with enough room for table and chairs outside your room if you like to sit and read or watch the fireworks from Seaworld in the evenings.Breakfast buffet was a good range of hot eggs bacon sausages and hash browns along with the usual toast pastries and muffins all very tasty.Lobby staff all seemed very pleasant and helpful.Nice restaurant on site called the Tequilla Factory where the food was excellent.Hotel is right in the Old Town which is very quaint and historic.Amtrak station just down the road which is where all the buses go from so it's very easy to reach all the other parts of San Diego and tourist attractions from here.Loads of restaurants and bars in the surrounding area.All in all a very lovely hotel which I can thoroughly recomend.

Room Tip: We stayed in block 800 right by reception easy access to all parts of the complex.Other reviewers ha...
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  • Stayed: August 2014, travelled with family
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Thank Claire251906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 21 August 2014

Thank you for providing TripAdvisor members this very good description of the Best Western PLUS Hacienda Hotel Old Town. These reviews help so much in understanding just how convenient staying in the heart of Old Town is to all the sights of the city. We also sincerely appreciate the call of attention to the cleanliness of the hotel. Thank you again for staying with us and recommending to travel planners!

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Reviewed 15 August 2014

This hotel is a great place to stay at if you are looking to be near Sea World and Old Town San Diego. It is literally in the heart of Old town San Diego and within walking distance of many great Mexican restaurants/Bars. The hotel pool is also heated which was perfect for my kids. I do not recommend eating at the Hotel restaurant. It was extremely overpriced for poor quality food. Sea World is a short 5-8 min drive away. Very convenient!!

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Best Western
Thank Sandra Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 21 August 2014

We are a great hotel for guests that will be spending time at Seaworld. Not only are we very close as in driving time, but the fireworks shows are clearly visible from the hotels terraced views. I am pleased your children enjoyed our pool and you found enough satisfaction to give us a great review!

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Reviewed 14 August 2014

Great atmosphere, great location, many good restaurants in walking distance. Local train transportation gives easy access to Downtown area. Hotel breakfast was very good, room was oddly layout and the TV was placed between the sitting area and the sleeping area such that watching it was impossible from the sitting area and very uncomfortable from the sleeping area. Water running in the walls was very noisy.

  • Stayed: August 2014, travelled with friends
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Review collected in partnership with Best Western
Thank Vicki H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 21 August 2014

Thank you for your 5-star review! I am glad to read there were so many reasons you chose the Best Western PLUS Hacienda Hotel Old Town including our grounds, location, on-site restaurant and hotel ambiance! Let me know when you are returning so we can make sure the room you are assigned to matches your preferences. Thanks again!

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Reviewed 14 August 2014

We had an amazing experience here!! Every single staff member was friendly and warm. We felt so welcomed here. The room was pretty big and clean. The hotel is themed for old town which was so fun! They gave us a free drink for our arrival at their restaurant Tequila Factory which was delicious! Great margaritas! The location is awesome! In the heart of old town and really close to other San Diego attractions. Would definitely come back here!

  • Stayed: August 2014
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Thank Melissa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 21 August 2014

Thank you so much for providing this review of your vacation with us! We’re thrilled to hear your stay was absolutely perfect! Highlighting the cleanliness, room size, the Old Town Tequila Factory and the warm welcome you felt helps us clearly understand what our guests find most satisfying about staying here. We hope you do make that return trip soon!

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Reviewed 13 August 2014

Could be a great hotel but it needs to be modernized. The exterior is attractive and fits the location (Old Town) however the rooms are run-down; dark; and noisy. The internet kept dropping us; and it was very slow. Breakfast buffet was meager, and the same items daily. Our rate included a free drink, ONE free breakfast per couple, one appetizer. The parking situation is weak. The garage is so tight that many guests took two spots. That is unacceptable; someone should enforce that.

  • Stayed: August 2014, travelled with family
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Review collected in partnership with Best Western
Thank Melsgar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 21 August 2014

Thank you for complimenting the attractiveness of our grounds and superior location. The style of the hotel is designed to fit into the vintage California charm of Old Town. Before your next stay, please reach out to either Dean Feather stone (our Asst. Front Office Manager) or myself so we can be sure to personalize your room assignment. I am confident we can find something that suits your preferences, in a quieter location here. I also do appreciate your candor with regards to the restaurant and parking. All comments are taken seriously by our leadership team in our ongoing efforts to improve guest satisfaction. Thanks again for staying and we hope to hear from you before your next San Diego visit.

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Reviewed 13 August 2014

Loved the atmosphere of this hotel and outside area. Restaurant and Bar would really nice and good food. Breakfast was very good large buffet with many choices. Close to Old San Diego area -walking distance. Took metro train to Gaslight district. Enjoyed our stay and would stay there again.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Best Western
Thank Bekie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ryanaguinaldo, Director of Sales at Best Western Plus Hacienda Hotel Old Town, responded to this reviewResponded 21 August 2014

Great comments! Thanks for the positive feedback of our new restaurant, The Old Town Tequila Factory, our grounds and location. For those planning travel, we’d like to add that when you book direct, you receive complimentary breakfast and a welcome margarita. The restaurant is connected to the hotel and features the same panoramic views!

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Additional Information about Best Western Plus Hacienda Hotel Old Town

Address: 4041 Harney Street, San Diego, CA 92110
Phone Number:
Region: United States > California > San Diego > Old Town
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#72 Romantic Hotel in San Diego
Price Range: £86 - £171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Hacienda Hotel Old Town 3*
Number of rooms: 198
Reservation Options:
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Also Known As:
Best Western Hacienda Hotel Old Town San Diego
Best Western San Diego
San Diego Best Western

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