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“The Hotel Just Does It Right!!!”

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Best Western Plus Island Palms Hotel & Marina
Ranked #17 of 279 Hotels in San Diego
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“The Hotel Just Does It Right!!!”
Reviewed 18 November 2013

Outstanding hotel and service provided. Stayed for three nights and everything was perfect from check-in to check-out. The hotel is in a great location. The marina is quiet and the surroundings felt safe. All the employees we interacted with were all very friendly. The rooms were spotless and the housekeeping staff did a great job each day we were there. Breakfast was not free here but OMG it was good each morning. It rivaled many 4 and 5 star hotel breakfasts I've had. Only had breakfast at the hotel but would imagine the rest of the meals they served were just as good. Bed comfort was excellent as well. Absolutely no question I would stay at this hotel again when in the area.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank TOM W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,478 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (785)
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English first
Edmonton, Canada
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 November 2013

Excellent guest services. Beautiful surroundings. Very nice restaurant. Accessible location. I really can't think of a single thing that was disagreeable at this hotel. Oh, wait! Just thought of it... we did not have enough days to enjoy this place. We would have stayed another week if we could have.
Seriously folks, top marks for this BW hotel.

Room Tip: 2 choices: face the marina for great views of Point Loma and quieter rooms. Face the Coronado bay if...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank R K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Rosa, California
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 14 November 2013

Stayed here for a night while visiting my son at his Navy base. The hotel staff are extremely friendly and went out of their way to make sure my stay was comfortable. The room was very comfortable and had a great view of the marina. They have a nice bar and breakfast/lunch/dinner area. Only a 10 minute cab ride to downtown San Diego. Overall a very nice experience.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bill K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glens Falls, New York
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 November 2013

We were pleasantly impressed with the courtesy and the accomondations at the Royale! Nicely remodeled rooms and the staff was pleased to make our stay as pleasant as possible! I would definitely recommend this hotel to anyone! Will be back next year too.

  • Stayed November 2013, travelled on business
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank SueD147
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 November 2013

Hotel in good location with great views to marina. Room fine for 3 night stay, but did not like being right next to car park . Room not airy and unable to open window during the night. There was a bit of a bad smell from drain in room, but this was rectified swiftly by staff. The breakfast area and bar are both very pleasant , food is great . Staff very professional , airport shuttle nice touch. Had a great time in San Diego and hope to return.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 12 November 2013

This hotel was everything the website promised and more. The Staff was the best and the setting was so beautiful. When we arrived we were upgraded for no additional cost to a beautiful suite. The pool area was awesome. In the morning we would sit on our balcony and watch the sailboats, yatchs, and Navy fleet go by. There are so many Marina walkways to enjoy and free bicycles to ride around the island on. This hotel was definetly a 10!

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Garden Grove, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 November 2013

Great Service, great place to visit, staff is wonderful. The weather is perfect, bike trails are all over the city. Views from the room day or night were the best. Sounds to good to be true? Well, in this case it's true. Try it you'll like it.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank danny32420
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Island Palms Hotel & Marina

Property: Best Western Plus Island Palms Hotel & Marina
Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105 (Formerly BEST WESTERN PLUS Island Palms Hotel & Marina)
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Island Palms Hotel & Marina 3*
Number of rooms: 227
Official Description (provided by the hotel):
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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