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“Nice hotel, nice location”

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Best Western Plus Island Palms Hotel & Marina
Ranked #21 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed 22 February 2014

We just completed a very good 3-night stay on Shelter Island. The room was comfortable and clean. The grounds of the hotel were well-maintained, including the two pools and the two hot tubs. The tennis courts (complimentary) are in good shape too. The front desk staff were really helpful in mapping out our days. We found the hotel's location to be very convenient for exploring San Diego. While there really isn't much in walking distance, San Diego is set up for driving. There were some good bakeries and small restaurants nearby and the key roads to travel further were only two minutes away. Would definitely stay at this hotel again.

Room Tip: Marina side is a bit quieter and a nicer view.
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  • Stayed: February 2014, travelled with family
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2  Thank Sarah_W_1357
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,038 - 2,044 of 3,712 reviews

Reviewed 22 February 2014

I had read many reviews about this hotel and was pretty confident it would be great. And it was. The only tiny glitch was that we had requested a marina view room and were assigned a bayside one. However, the front desk easily fixed it and we ended up with what we wanted. All staff is extremely helpful and friendly. My kids loved the pool and my husband loved looking at the boats in front of us. They have bikes for you to borrow to explore Shelter Island and it is easy driving to SeaWorld or downtown from the hotel. We got caught without any food the first night and did find room service expensive (they also automatically add 18 percent gratuity to your bill and it is not written on the menu so we ended up tipping twice!), but there is an excellent Thai place nearby and other restaurants for take out. Pizza Nova was recommended by the front desk and it was EXCELLENT. We really enjoyed our breakfast and the friendly waitress at the hotel restaurant. We would definitely return to this hotel.

Room Tip: I am not sure of the differences between the buildings, but we definitely loved being on the marina...
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  • Stayed: February 2014, travelled with family
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2  Thank Erin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

Very pleasant surprise. Excellent location and very good accommodations. Quality suite set between the yacht marina and a bay over looking San Diego skyline. Beach and park across the street were clean, crisp and welcoming. Sea lion ventured by the public dock while sea gulls and pelicans perched all around. Will definitely return.

  • Stayed: February 2014, travelled as a couple
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Review collected in partnership with Best Western
3  Thank M697RIpaulr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2014

We just completed a 5 night stay and loved every minute of it. Excellent location, facilities, staff and restaurant. We were upgraded to a suite that overlooked the marina, pool and hot tub. All of the staff were very friendly and helpful, I would definitely recommend this hotel. The price was reasonable and the weather was beautiful. Thanks Island Palms.

  • Stayed: February 2014, travelled as a couple
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2  Thank Scott T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

Modern, clean and large rooms plus very good services.
Beautiful view and perfect neighborhood.
Very polite staff provides you with everything you need.
In my next trip to San Diego I definitely stay in this hotel again.

  • Stayed: February 2014, travelled with friends
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1  Thank alisonbanoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 February 2014

We booked a nonview room due to limited budget. We thought we could just take a walk around the hotel and enjoy the surrounding views(which we did and quite nice). But the room is a lot more dated then we thought. The bed has already lost much of its bounce/support. The bathroom ventilation fan is very loud

  • Stayed: February 2014
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1  Thank Yi-Ping Lee L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 February 2014

Was mainly considering price and airport transportation when checking out this hotel for a one night stay. The price was very reasonable and I was amazed when I checked into the room. It was very spacious and one of the nicest rooms I've ever stayed in. The staff was super friendly. The bar area was good and the food at the restaurant was excellent. Free airport shuttle that gets you there in about 10 minutes. Wished I had more time to enjoy the area and plan to return in the future.

  • Stayed: February 2014, travelled solo
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2  Thank cktmhawaii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Island Palms Hotel & Marina

Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105 (Formerly BEST WESTERN PLUS Island Palms Hotel & Marina)
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
Price Range: £91 - £202 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Island Palms Hotel & Marina 3*
Number of rooms: 227
Official Description (provided by the hotel):
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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