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Best Western Plus Island Palms Hotel & Marina
Ranked #22 of 279 Hotels in San Diego
Certificate of Excellence
seattle
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Love this place!”
Reviewed 13 June 2014 via mobile

A pleasant surprise on Shelter Island. Great pool, beautiful views and places to walk by marina. Front desk staff, especially Danny, couldn't have been more helpful. We ate dinner one night in the bar..again friendly and great food. We will definitely be back!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jersue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,426 reviews from our community

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Rating summary
  • Location
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  • Rooms
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (780)
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English first
Vancouver, Canada
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014

I visited three hotels in the San Diego/Carlsbad area in April, 2014. The Island Palms was the best and exceeded all of my expectations. I will be back!

I arrived early and told the woman at the desk if my room wasn't ready, no worries, I would stroll the beach. She said, "No problem, I have upgraded you." The suite was AMAZING with full kitchen, a HUGE bath and separate bedroom. There was also a deck, which overlooked the water towards downtown San Diego. Absolutely beautiful. And quiet. The only downside I could see is if one had mobility issues. My suite was on the second floor and was only accessible by stairs. There are ground floor rooms though...

The location is gorgeous, with the beach on one side and the marina on the other. It isn't walking distance to much, but the on-site restaurant was great.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mikki33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glendale, United States
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 June 2014

We always enjoy coming to this hotel due to the wonderful professional and friendly staff , cleanliness of the hotel and the lovely location on Shelter Island with the Marina. Also the location is very convenient to the areas we visit, as well as to restaurants, market places and Military Installations during our stays in San Diego.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
4 Thank Samantha G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, Auckland, New Zealand
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 June 2014

We were family of 5 and the grand view suite facing the marina was ideal. Suite had plenty of space, good beds, private yet very connected to the hotel amenities. Friendly informative staff, clean , well maintained gardens, choice of two big pools, we would definitely return in the future.
The peacefulness of the marina contrasted nicely with the beautiful harbour/sea views on the other side, def a bonus over staying in other areas of SD.

Room Tip: Marina view side
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Stayed June 2014, travelled with family
Helpful?
3 Thank ToddMale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York, United States
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 June 2014

Beautiful view of the Marina on Shelter Island. The Hotel is a wonderful place, with all the amenities one needs. Would come back and stay in a heartbeat. We stayed for 5 nights, and felt it too short. Location is great, central to all. Can't wait to come back!!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
3 Thank James R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
68 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 June 2014

Very nice kept grounds and beautiful view of marina. Booked a marina view in the older side. Room was kept pretty well with a few exceptions. There were big stains on carpet by desk area, and the bathroom floor grout was suppose to be white, but it was black as could be. Satisfied with stay, but beware parking can be difficult to find even if you pay for the hotel lot. The problems we encountered were a leaking toilet, took two days to get it repaired, and the nightly noise from the event's at Humphries up the street. The other hidden problems is they also run the Marina. The hotel is pet free, no pets allowed in the rooms or premises, but in the Marina, it turns into a barking howling mess with all the boaters leaving their dogs tied up or running around the boat barking all day long and into the evening. The noise from the event center occurred every night except Sunday night. If you book anything here, upgrade to the Casa Marina section and it would hopefully be far enough away that it may not bother you. Also parking in hotel lot is $10.00 per night, with no assigned spot. So on event nights, even though they claim to tow vehicles that have not paid the fee, we found that all they did was put a piece of paper on the vehicle telling the owner to move it or pay the parking. We saw several vehicles parked illegally on their property the entire weekend. So bottom line was we had to search for parking even though we paid.

Room Tip: Stay well south in the property, and no where near Humphries events.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank IraNan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Diego, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 June 2014

Love the Island Palms. It's a home away from home, they make you feel so welcome and you can't beat the views of the marina from the suites! Would highly recommend this to anyone looking to getaway from the business of downtown or other parts of San Diego and want a relaxing vacation experience!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Ryan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Island Palms Hotel & Marina

Property: Best Western Plus Island Palms Hotel & Marina
Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105 (Formerly BEST WESTERN PLUS Island Palms Hotel & Marina)
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Island Palms Hotel & Marina 3*
Number of rooms: 227
Official Description (provided by the hotel):
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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