I stayed at the Island Palms Hotel with my mother and my son April 4th - April 9th. I didn't know what to expect because I have never stayed at a Best Western property. We loved it!
We had a room with a patio that opened directly up to the walk in front of the marina. The setting is beautiful. The room was large and we appreciated the refrigerator in our room and access to a laundry facility.
Everyone working at the hotel was super helpful and friendly. After we checked out and were on our way to the airport, I realized I left a necklace in the room. I called the hotel, they took my information and the necklace was immediately mailed to my home. Great customer service all around.
The reason I'm not giving it five stars is because we had some problems with our toilet and I didn't think the mattress was very comfortable. We really enjoyed our stay and I plan on going back next year.
- Official Description (provided by the hotel):
- Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more less
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- Also Known As:
- Best Western Plus Island Palms Hotel And Marina
- Best Western San Diego
- San Diego Best Western