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Best Western Plus Island Palms Hotel & Marina
Ranked #21 of 278 Hotels in San Diego
Certificate of Excellence
Oakhurst, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Gorgeous!”
Reviewed 13 August 2014

This hotel has the bay on both sides and is beautiful! The pool area at night was like a tropical resort! All of the staff from the front desk to the maintenance staff were extremely friendly and helpful. We loved our stay and will definitely be back! There was a concert a few hotels down and it was like we were in our own little bubble, didn't even notice any noise at all.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Amanda S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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Rancho Cucamonga, United States
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 August 2014

The view is unbelievable from our balcony. The staff is so welcoming and even the housekeeping personal can't seem to do enough for us. The rooms are spacious, well designed and the cleanliness is beyond my expectations. The pool was so enjoyable. Would recommend this Hotel to everyone.

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
2 Thank Steven W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cincinnati, Ohio
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 August 2014

Hotel is in a great location; both beautiful and well kept. The service and helpfulness of the staff was excellent. They went above and beyond more than once. We stayed in the Casa del Mer building and loved watching the military ships go by. The marina view is supposed to be the premium one but we spent less and felt our view was more interesting. We did have a few issues with the older room. The sink barely drained and the air conditioner was malfunctioning. Both were repaired immediately, although the air conditioner never did really cool; not a problem in the mild San Diego climate. The sliding closet door kept coming off the track but we just kept putting it back on and only told them about it when we were checking out. The value for what we received was good and the service made us feel we'd stay there again in a minute.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Cinci-couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sparks, NV
Level 4 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 August 2014

Although the room was a bit small it was very clean and comfortable especially the beds. The location was great & the staff very helpful. The only criticism we had was there was insufficient handicap parking

  • Stayed August 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank redslots
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mesa, Arizona
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 August 2014

I have forgotten about how many times we have stayed here, but it is at least 5. This is the premiere spot in San Diego and I have enthusiastically endorsed this property to family and friends. I always get glowing reviews from them afterward. We had stayed downtown a lot previously, but then I was looking for a place much quieter and serene and I have found it. The staff is extremely friendly and always recognize that we are frequent travelers there. We have had nice upgrades on several occasions and the views are incredible on either side. On the North side you have the yacht marina with the expensive watercraft. On the south side is San Diego Bay and the cruise ships and Navy vessels that traverse it to their berths. There are 2 relaxing pools on site and a very nice walking path on Shelter Island. I love this place in that it is devoid of traffic being on its own island and is very safe as the Harbor Police have a station here. There is a little beach and playground area and bikes can be checked out from the front office. At the pool, there is towel service.

There is a $10 per night parking charge that started 6/1/14. Previously, it was free. This is normal for hotels these days and we took that in stride. Beware that they will also authorize $50 per night additional for incidentals such as room service and telephones. Wifi is generally free and has good speed.

Room Tip: choose rooms in the Casa Del Mar Building
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  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
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Helpful?
3 Thank copref
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level 5 Contributor
78 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 11 August 2014

Simply love this hotel even my 16 years old daughter said so who pays more attention to her phone rather than anything else. :)

The suite is spacious with very high ceiling. Room is clean and wall is thick as we do not hear any noise from our next door neighbour who has two happy toddlers with them. We stayed at room 218 which offers marina view and location is peaceful and beautiful.

Hotel offers wide variety of breakfast options and the breakfast is well prepared as well.

We will stay at this hotel if we ever back to visit San Diego again.

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Openyourheart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portland, England, United Kingdom
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 August 2014

This hotel was our 'best so far' on our
California road trip holiday. The double room on the ground floor was a little cramped, but furnished well. Lots of wood and plantation style decor. Our suite on top floor was sublime. Plenty of space, kitchen, lounge and small balcony. The staff were friendly, the pool was lovely. Frequented by lots of boating types at it sits right on the Marina on one side and a hop skip and a jump from the Bay on the other. A quiet dead end road meant no traffic noise at night. Would highly recommend.

Room Tip: If you can afford a suite do it. Top floor( only two story). Prob not suitable for infirm or disable...
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  • Stayed August 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Lyn K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Best Western Plus Island Palms Hotel & Marina

Property: Best Western Plus Island Palms Hotel & Marina
Address: 2051 Shelter Island Drive, San Diego, CA 92106-3105 (Formerly BEST WESTERN PLUS Island Palms Hotel & Marina)
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Family Hotel in San Diego
#18 Romantic Hotel in San Diego
#39 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Best Western Plus Island Palms Hotel & Marina 3*
Number of rooms: 227
Official Description (provided by the hotel):
Located on San Diego's Shelter Island, the Island Palms Hotel and Marina is surrounded by the blue waters of San Diego Bay. Nestled among 6 acres of lush, tropical landscaping, this spectacular setting overlooks our private yacht marina and San Diego's largest yacht basin. Features and amenities include 227 beautifully-appointed guest rooms and suites, 2 heated waterfront pools and spas, waterfront restaurant and bar and over 6,300 square feet of water view meeting space. ... more   less 
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Also Known As:
Best Western Plus Island Palms Hotel And Marina
Best Western San Diego
San Diego Best Western

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