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Best Western Plus Island Palms Hotel & Marina
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Reviews (3,935)
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2,338
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Reviewed 26 August 2014

Very spacious rooms with a garden with seating. View of the marina from the garden. The hotel has two swimmingpools. The city and the airport are nearby. Hotel is suitable for longer stays. Free bikes are available for guests.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank Louwrens65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 August 2014

We stayed on the harbor side of this hotel, which was nice to be able to watch all of the activity on the bay while sitting on the balcony. The marina side is also lovely, which is where the pools are located. The room was clean and comfortable. I ate a lunch and dinner at the hotel during my week stay and both were good meals at reasonable prices
I found the location of this hotel very convenient to the major attractions in San Diego. The hotel staff, especially Dan, were helpful in suggesting restaurants, obtaining a taxi and just general questions.

  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
1  Thank Maureen D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 August 2014

We visited San Diego for 4 days mid August to celebrate my birthday and enjoy some family time. The room was clean and beds were comfortable, the kitchenette was handy and there was lots of room for my family of 4. The staff was attentive and polite. The view of the marina was lovely and the hotel was situated in a central area of Shelter Island. My kids enjoyed the bikes available for use by the hotel and we all enjoyed going for walks along the pier. We rented a car and the parking was handy. The pools were a little small, but clean we enjoyed the bar and restaurant almost daily, the happy hour menu was great!

Room Tip: Marina view is great!
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
1  Thank ImacanuckCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 August 2014

Stayed at hotel in June. It is located on Shelter Island, close enough to all attractions and yet far enough away for a peaceful stay. The bayside room view is superb as you sit on the balcony with a cold beer watching the pelicans, the lights of downtown San Diego, boats sailing by and yes the American airforce planes flying out during the evening! The staff were very friendly and attentive. The restaurant and bar are good, if a little small, but it was lovely to sit by the pool having breakfast whilst looking out over the Marina. Special mention to Jessica Perrham who sorted out our booking superbly and provided us with a room and stay that made our visit unforgettable. Can't understand previous reviewer having to pay parking as we were given a parking voucher, perhaps this has changed since we visited. If you want a good value for money, very attractive, clean and tidy hotel in a fabulous location then we thoroughly recommend staying here....we would certainly return!

Room Tip: Choose a Bayside room with a balcony on second floor
  • Stayed: June 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank Britsabroad2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 August 2014

The location of this property is great! Great seafood dining nearby, relaxing atmosphere, views of the bay are spectacular, and views of the marina are interesting. Watched sailboats, container ships, as well as military ships pass through from the balcony. The room could use a good handyman - the adjustable pressure mattress did not work on one side of the bed, and the shower handle to turn on/off and adjust temperature was extremely difficult to adjust. But, the hotel staff was very professional, attentive and friendly.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
2  Thank Susan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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