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Reviews (4,423)
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2,730
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Reviewed 4 weeks ago via mobile

I was pleasantly surprised. We stayed with 11/14 year old and had cousins visit. The rooms are dated. We had a tower room with a bay view and it was gorgeous, the view that is. There’s a kitchenette with fridge, stove, and microwave. The elevators were fast enough. Tower is about central to the pool, the bay, and the parking lot. The Oceana restaurant was really good and the kids menu will make any kid happy. I loved the manicured lawns on the bay, the umbrellas with chairs, the easy access to water fun rentals. We’ve stayed at the Bahia and this is much better. This side of the bay isn’t as crowded. The pool was nice, limited menu but the arcade is free. Yes, I said the arcade is free.

Stayed: June 2018, travelled with family
Thank Judy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Front Office Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded yesterday

Thank you for reviewing your recent experience at the Catamaran Resort Hotel and Spa. Our resort is the perfect destination for family trips to San Diego, and the summer is especially fantastic! In addition to our regular hotel amenities, the Catamaran offer a number of summer activities ranging from movies on the bay, free arcade games at the hotel, ice cream socials, and luaus that will transport guests right to the islands! There is something for every guest to enjoy during their visit, and we hope your family had an amazing trip. We hope to have the opportunity to welcome you all back again in the future!

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Reviewed 4 weeks ago via mobile

I was there as a wedding coordinator just recently. Not only was the place clean and well maintained but we had some awesome staff that helped us out. Banquet Captain Dave Hopper and Stephanie where amazing. They both made sure that the wedding party and myself where comfortable. I will definitely be recommending the hotel to future clients!

Stayed: June 2018, travelled on business
Thank Eva H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Front Office Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded yesterday

Thank you for sharing your experience at the Catamaran Resort Hotel and Spa. Not only does our resort serve as the perfect venue for a romantic bay side wedding, but our staff provides first-class service to ensure everyone is well taken care of and enjoys their time with us! We know Dave Hopper and Stephanie will appreciate you recognizing their exceptional efforts, and we hope to have the opportunity to work with you again for future events!

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Reviewed 4 weeks ago

When checking in to our room, we were given a room on the 2nd floor with no elevator. It would have been a nice gesture for the lady who checked us in to notice the large stroller and 2 children we had an offered a room on the lower level. The bellman was very helpful in getting all of our luggage up to our room. I should have right then gone and asked for a new room, but with 2 fussy children, after a long day of travel, we just wanted to get to our room. Our room had a nice large patio that had a pretty view of the middle part of the property, however the bars were far enough apart that our 10 month old could fit his body through these bars, so we had to keep the patio door closed. Our room was located on the back part of the property and for our entire stay there was the house keeping cart that was "stored" just outside our door. There was an attempt to cover it with a green cover however this cover was NEVER actually hiding anything was just part of the eye sore. (See picture below) Also, part of the "view" we saw each morning as we left our hotel room was the van that was parked outside the back of the hotel with the man living inside of the van.
He would clip his nails, or eat breakfast or just sit there on his make shift bed. (See picture below) The walk to and from our room also had some disappointments along the way. Just beside our room appeared to be the storage/back entrance/trash area. There was a baby crib that was pushed in between some trees and "stored" there for a day (with bedding still in the crib). This was particularity alarming because we had a crib in our room and for the entire stay the bedding was not touched on this crib. Had this crib also been sitting outside, crammed between 2 trees, up against a wall? (See picture below) As for our room, the grout in the shower, around the sink and on the floor was black and felt dirty. We had a bed sheet that had holes in it. There was also trash that had been dumped out of our room trash can that sat on the ground and never picked up. After checking out we were sent an email asking for our comments on our stay and to answer the customer survey. I mentioned all the same concerns and we never got a response from the hotel. Overall, just a disappointing hotel for our first trip to San Diego.

Room Tip: Some buildings do not have access to the top floors without an elevator
  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank 4fortravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan N, Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to share a review of your recent stay. Our executive team has noted your feedback and will be reaching out directly to address your concerns. Please let us know if you have any additional questions that we can help assist with.

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Reviewed 4 weeks ago

The hotel has a terrific setting near the beach and a small bay. It's a great place to walk around in the morning, as you can see the ocean in minutes. The decor outside your room looks like Hawaii with the vegetation. There are parrots in the yard and some amazing ducks in the ponds, so its great for kids. The lounge has some nice fire features, a nice place to hang out after hours. There is a coffee shop on site, and lots of cute casual restaurants nearby. A fun place to stay.

Stayed: March 2018
2  Thank teresa s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Megan N, Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded 3 weeks ago

Thank you for sharing your experience at the Catamaran! We are thrilled that you had such a great time; and enjoyed our grounds and wildlife residents. We hope you will come stay with again sometime soon!

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Reviewed 4 weeks ago via mobile

Had a wonderful stay at the catamaran as always. What made it even better was Joe the pool manager and Sandra at the front desk. They exemplify outstanding service we always get there. Everybody we encountered had a smile on their face in the people working with the birds were terrific and great with the kids

Stayed: June 2018, travelled as a couple
Thank Linda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mark T, Front Office Manager at Catamaran Resort Hotel and Spa, responded to this reviewResponded yesterday

Thank you for continuing to stay with us at the Catamaran Resort Hotel and Spa. It brings us great joy knowing that you have received consistently excellent service during your visits to your resort, and we know Joe and Sandra will appreciate your recognition of their exceptional service. It is always our main priority to ensure every guests immediately feels welcome and leaves with incredible memories, and we hope your experience was no exception. Thank you again for sharing your five-star experience, and we look forward to your return visit!

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