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Comfort Inn & Suites Zoo SeaWorld Area
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Reviewed 28 May 2014

We chose this hotel as we were travelling in a large family group with children and this hotel was one of only a handful that offered a seperate room with large bunkbeds in it. It was totally awesome. There was still room for our bags and a large Flat screen TV and desk and chair in the bunk room as well. It has a sliding door with curtains on it to close off the room and then in the next room was the most comfortable bed I have ever slept on in a hotel. After flying up from NZ via Hawaii I thought I was just exhausted but everyone in our group agreed the beds were super comfortable. This hotel is right by the freeway so there is no view, but the other qualities and price we felt overrode this problem.

The hotel pool was awesome and also the hot tub. We had a free breakfast included in our stay and the kids loved making their own waffles in the morning. The range was unbelivable. There was egg and sausage, toast, cereal, pastries, bagels it went on and on, it was fantastic.

Overall it was a great stay and if you are looking for accomodation for a family this is the place for you, as long as you don't mind being right by the freeway.

Room Tip: If travelling with children get a room with the bunkbeds in a seperate room, it was really easy to get the kids to sleep at night and still pack or watch tv in our room without waking them.
  • Stayed: May 2014, travelled with family
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1  Thank Angela L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, General Manager at Comfort Inn & Suites Zoo SeaWorld Area, responded to this reviewResponded 12 June 2014

Thank you for your feedback and review from your recent stay with us. My TEAM and I are always excited to get feedback from our guests after they depart our hotel regarding their stay with us. It is feedback like this that helps us make improvements where needed and strive to always insure our guests are enjoying themselves and are able to relax on their vacations.

It's great to hear that you and your family were able to book and enjoy one of our "kids suites" they are a favorite for most families. The bunk beds and french doors are a great addition to a normal suite allowing you a separate room feel with out having to pay the price of an additional room.

I am glad that you enjoyed our breakfast as well, we try to mix things up and insure to rotate our the hot items daily so that you aren't getting the same thing every day of your stay. So I am glad that this was something that you and your family enjoyed.

We hope that you choose us again on your next visit to San Diego.

Hospitably yours,

Stephanie Downs
General Manager

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Reviewed 27 May 2014

The workers at this hotel are great, they are very nice and helpful if you need anything. The hotel itslef needs some updating. The towels and linens in the rooms need to be replaced. The breakfast choices are not that great. Wish there would have been more healthier items to choose from.

  • Stayed: May 2014
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1  Thank T_wic2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, General Manager at Comfort Inn & Suites Zoo SeaWorld Area, responded to this reviewResponded 12 June 2014

Thank you for your review on your recent stay with us. We strive to provide excellent customer service and I am glad that this is what you experienced. We aim to provide a home away from home experience.
I am excited to let you know that we recently updated all our bedding in the hotel to the upgraded Choice Hotels package. We hope you come stay with us again soon so that you can experience this. We are also going to be updating some bathroom items this year.

I am glad that you enjoyed your stay and we look forward to being able to service you on your next visit to San Diego.

Hospitably yours,

Stephanie Downs
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 May 2014

OK - if you are going to stay at a Comfort Inn - you know you're not going to get luxury and if you have that in mind - you won't be disappointed.

For the price we paid - the rooms and facilities were of far better quality than I expected.

Check in was quick and smooth.

The rooms, whilst dated - were clean and of a good quality given the price we were paying.

Other points to note:

- There is a gym on site - though very small;
- Car parking is charged for, but you can actually park for free on the street behind the hotel;
- San Diego is generally quite quick and easy to get around - and staying at this hotel you're not too far away from any of the main attractions.

The only real disappointment for me was the breakfast - which was included in our rate. Whilst I wasn't expecting gourmet - I was expecting better quality than was actually delivered. Further, the breakfast room got very busy.

Other than that - I can say that my expectations were exceeded, given the price we paid for the rroom.

  • Stayed: May 2014, travelled with friends
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3  Thank BondFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephanie D, General Manager at Comfort Inn & Suites Zoo SeaWorld Area, responded to this reviewResponded 23 May 2014

Good Afternoon BondFan,

Thank you so much for your review regarding your recent stay. It's always nice to get feedback from our guests regarding their stays. It truly helps us evaluate the property and make necessary changes to help enhance our guests experience.

I apologize that the breakfast was a disappointment for you. I wish that we had more space to be able to utilize but unfortunately we really can't increase the space of the area. As far as the food in breakfast is we try to give our guests what they are asking for. We rotate out our hot items daily so you aren't receiving the same item every day of a multiple day stay.

We hope you choose to try us again on your next visit to San Diego.

Hospitably yours,

Stephanie Downs
General Manager

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Reviewed 16 May 2014 via mobile

We stayed two nights here and were very pleased with our stay. We had a king suite and the room was very clean,large and spacious. The breakfast area is also very large but fills up fast so you have to get there early if you want to get a seat. Overnight parking on the hotel grounds will cost you about $11 a night but you can park on the street for free.

Stayed: May 2014, travelled as a couple
2  Thank DNDSZ06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 May 2014

Comfort inn is a very nice property for the price you pay. It is only 5-10 minutes from Sea World and about 15 minutes from the Zoo. And guess what, they have a free shuttle! The shuttle however leaves every hour so it may not be as convenient as it could be. The room was large and clean, no complaints there. Breakfast was minimal but they did have an option to make waffles. Good stay if you are there only for the parks. The front desk staff however, did do a mix up with park tickets that we bought, we needed to get it corrected.

Room Tip: We got a room with two queens for the two of us, it was at the same price.
  • Stayed: May 2014, travelled as a couple
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2  Thank Sandnya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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