We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Welcoming and Clean Hotel”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Holiday Inn Express San Diego Airport - Old Town
Ranked #40 of 279 Hotels in San Diego
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Welcoming and Clean Hotel”
Reviewed 28 July 2014

Hotel is a nice, welcoming and clean hotel.
If we talk about costumer service, Holiday Inn Express San Diego Old Town is the king. People at this hotel is great. Mr. George in the dinning area and Fernando with the shuttle service. Thank you also to the people in the front desk.

Thank you for a first time visitor to your hotel, me and my family will back again for sure.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Zeydy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review, 29 July 2014
Thank you for your recent stay with us, and for your great feedback. We would like to take this time to also say thank you for choosing our Hotel at Holiday Inn Express Old Town, for your lodging needs. We are pleased to hear, that our staff was very helpful and attentive to your needs. We look forward to seeing you again at Holiday Inn Express Old Town. Thank you for your time.

Sincerely,
Manager, Holiday Inn Express Old Town
Suzy B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,068 reviews from our community

Traveller rating
    551
    329
    120
    41
    27
See reviews for
390
265
68
201
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (339)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Polish first
  • Portuguese first
  • Spanish first
  • Any
English first
Phoenix
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 26 July 2014

I was supposed to be in Phoenix last night, but my flight diverted to San Diego due to weather. There are much worse places to be stuck considering how hot it is in Phoenix, but I land in a town with a comic book convention and no rooms to be had for miles around. Lucky for me, my husband was proactive and booked the Holiday Inn Express for me when my flight originally diverted. After my flight cancelled, I called the shuttle, Alex was there to pick me up in less than 10 mins and Jose had all my info and was ready to check me in as soon as I got to the hotel. Room was very clean, updated interior, soft pillows and was easy to fall asleep. My room was right next to the highway, yet I couldn't hear anything. I checked out very quickly with Art int the morning and Fernando had me on my way on time to catch my very early am flight out. Thank you Holiday Inn Express, for a first time visitor to your hotel, I was very impressed. Your people are beyond great when it comes to customer service!

  • Stayed July 2014, travelled on business
    • Location
    • Rooms
    • Service
Helpful?
2 Thank alligatorpgr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review, 29 July 2014
Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations at Holiday Inn Express Old Town. I am really glad to know that you were able to relax and have a great stay at our hotel. We are glad to read you found our hotel staff commendable. . As we continually strive for excellence in customer service, we maintain the ideal of keeping guest satisfaction as our top priority at Holiday Inn Express Old Town. We take pride in hearing great reviews and look forward to having you stay with us when in town in San Diego.

Sincerely,
Manager, Holiday Inn Express Old Town
Suzy B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 July 2014

Hotel room is clean and cozy. The breakfast is nice.
Parking was also not to bad. It is in downtown so you should not expect like parking lots in suburban.
Only if you avoid the rooms that are freeway side you will satisfy with this hotel.
They have double windows but it could not block all the noises from the freeway.
I am not that picky about the noise but this was way too much!!!

That is all!
Stay if you know you will get a room in San Diego ave side for sure.

Room Tip: Request room at San Diego ave side
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
4 Thank jang s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review, 29 July 2014
Thank you for your comments about Holiday Inn Express Old Town. It is unfortunate that you had a less than satisfactory experience with us about the noise on the freeway, rest assured that we will forward this to our management team and I am positive that they will take take the initiative and appropriate actions to rectify this issue. Thank you for staying with us and we all hope to have an opportunity to serve you again.

Sincerely,
Manager, Holiday Inn Express Old Town
Suzy B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 July 2014

Very courteous and obliging staff. Clean and well cared for hotel and surroundings. Free shuttle service. Shout out to all staff at welcome counter /concierge area and to George and Fernando especially in dining and shuttle service.
I wish everyone travellers encountered could be as amazing as these employees.

Room Tip: It is right by the highway, but sound was not a detriment. We ere on the third floor so above the no...
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Patricia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review, 23 July 2014
Thank you for taking the time to express your thoughts and concerns. We are delighted pleased that you have mentioned our friendly staff at Holiday Inn Express Old Town. We are hospitality professionals who pride ourselves on delivering superior service and are happy doing so. Thank you for staying with us at Holiday Inn Express Old Town and providing us with your valuable feedback. We are pleased that you have noticed the cleanliness of our rooms. We look forward to having the opportunity to host you in the near future. Thank you

Sincerely,
Manager, Holiday Inn Express Old Town
Suzy B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Banquete, Texas
Level Contributor
28 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 18 July 2014

If you want a luxury hotel with little to no amenities, then this not the place for you. If you want to stay in a nice clean hotel where they treat you more like family than a guest, this is the place for you. I could not have picked a better place for my family. They have comfy queen size beds, fridge and microwave in every room, awesome breakfast every morning, and smiling faces from every single employee. The drivers, Fernando, Josh, and Steven were amazing. The shuttle alone makes this Holiday Inn a no brainer. If we ever return to San Diego, we will stay here again.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank ramprissy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review, 21 July 2014
WOW!! Thank you so much for taking the time to write such an amazing review! We are so happy to hear that you enjoyed your entire stay with us and we were happy to have you hear! We hope to see you return back here at the Holiday Inn Express Old Town. We are always pleased to here praise and acknowledgment of such a positive nature. Thank you for your positive comments. It's always nice to hear our guest recognize our staff's efforts. I will share your comments with our team at Holiday Inn Express Old Town. We hope you join us on your next vacation in San Diego.

Sincerely,
Manager, Holiday Inn Express Old Town
Suzy B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
19 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 17 July 2014

When searching for hotels in San Diego, this was not our first choice but I am very happy that we chose this hotel. This is a very nice and clean hotel. Very friendly staff. They gave my friends and myself goody packs when we checked for being a member of the IHG club. Sure it was not much but it is these smallest things that sometimes make some of the biggest differences. I loved the location of this hotel. Not too far from the airport. Sometimes we would just sit outside and watch the planes land and take-off. There are also a large number of Mexican restaurants close to the vicinity. These were some of the best authentic Mexican food I ever had. The trolley service is also near by. You have to walk a bit but still very convenient. Overall this was an excellent stay and would check in again next time I visit San Diego.

  • Stayed June 2014, travelled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shamsul S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review, 21 July 2014
Thank you so much for your review at Holiday Inn Express Old Town. We love getting guest feedback as it helps us improve our business and grow. I am so pleased to hear that you enjoyed your stay with us at Holiday Inn Express Old Town. You do us a great service by providing your positive feedback with us. I will be sure to share these comments with our team here. Thank you again for your comments, and we hope to see you at The Holiday Inn Express Old Town.

Sincerely,
Manager, Holiday Inn Express Old Town
Suzy B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boca Raton, Florida
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 July 2014 via mobile

Clean and nice rooms, but the ones facing the freeway are a bit noisy. If you can, select a room facing tue other way.
Room was clean, but the hallway smells of old carpet.
Breakfast was acceptable for the type of hotel, But at 180 a night I think it is a bit overpriced. The location, however, is excelent.

Stayed July 2014, travelled with family
Helpful?
2 Thank Carlos S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Suzy B, Front Office Manager at Holiday Inn Express San Diego Airport - Old Town, responded to this review, 16 July 2014
I'm sorry to hear that your stay was not one hundred percent satisfactory. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We have taken note of your valuable comments and have shared these with our management team for the purpose of bringing improvements needed. Thank you again for your comments. Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,
Manager, HIE
Suzy B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Diego hotels
Old Town
La Quinta Inn & Suites San Diego Old Town / Airport
Mission Valley / Hotel Circle
Holiday Inn Express & Suites Hotel Circle - San Diego
Show Prices
Show Prices
Show Prices
Old Town Inn
#19 of 279 in San Diego
1,838 reviews
Old Town
Hilton Garden Inn San Diego Old Town / SeaWorld Area
Old Town
Best Western Plus Hacienda Hotel Old Town
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Express San Diego Airport - Old Town? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Express San Diego Airport - Old Town

Property: Holiday Inn Express San Diego Airport - Old Town
Address: 1955 San Diego Ave, San Diego, CA 92110-2105 (Formerly Comfort Inn)
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#18 Best Value Hotel in San Diego
#73 Romantic Hotel in San Diego
#93 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Holiday Inn Express San Diego Airport - Old Town 2.5*
Number of rooms: 123
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Travel Republic (UK), Ebookers, Hotels.com, Priceline, Hotel.de, TripOnline SA, Traveltool, S.L.U., HotelQuickly, Evoline ltd, getaroom.com and Cancelon so you can book your Holiday Inn Express San Diego Airport - Old Town reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express San Diego Airport - Old Town Hotel San Diego
Comfort Inn San Diego
San Diego Comfort Inn
Comfort Inn Old Town

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing