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“Somewhat Disappointed”

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Handlery Hotel San Diego
Ranked #96 of 279 Hotels in San Diego
San Diego, California
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Somewhat Disappointed”
Reviewed 11 July 2014

We stayed at this hotel as we had palnned our daughtes wedding to be held at thier facility when we lived in the area. Since then we moved away and stayed here for alomost a week during the wedding along with other family members. I did remeber that they did do some type of remodel - but was not sure to what extent. I was very disappointed in the room - very small, bathroom very small - not bathroom vent and it would steam up after a shower, some of rooms the water had a fould smell to it. The ceiling was dirty from the vent from the A/C unit that is attahced to the ceiling. Fridge in room but no freezer section on fridge. Bed was OK Pool area is very nice - not many there but nice area. The small cafe was great and seves a very good breakfast and a good price. Each section of the building has a laudry facilty - but it gets locked at 10 pm. All in all it is just OK - not reall happy with the room when considering the price that I had to pay - could have gotten a better room at that rate.

  • Stayed June 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Dave B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Estela D, Sales & Marketing Coordinator at Handlery Hotel San Diego, responded to this review, 25 July 2014
Dear Dave B,

We are sorry to hear that we did not meet your expectations during your recent stay with us. We appreciate your feedback and I will be sure to share your information with our management team. We value you as a customer and hope that you will continue to stay with us in the future.

Best regards,
Estela D.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,170 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (265)
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English first
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 July 2014 via mobile

I went to San Diego for my cousin's wedding and stayed at the Handlery Hotel. It was the worst hotel stay ever. I was charged an additional deposit once I got there that was not stated when I made the reservation and was told if I didn't pay it I wouldn't be able to check in, they charged to print boarding passes, they charged for plastic fork and spoon, the handle broke when we turned the shower in, the room was not a superior room like it was stated on the website and the smell was not the most pleasant. I was very disappointed at the hotel for the amount of money that was spent. The only positive outcome was the shuttle services.

Stayed June 2014, travelled with family
Helpful?
5 Thank Melissa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Diego hotels

Anglesea
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 July 2014

A family of four embarking on a four week holiday we were off to a great start staying at the Handlery. The pool and spa were great, the staff were great, especially Jeff who drove us in the Hotel shuttle to all the major attractions, which are really close by, he dropped us off to the local malls and picked us up, he pointed out local shopping and dining spots that he thought might interest us, let us know what other transport options were available once the shuttle stopped for the day, helped us with luggage and simply could not do enough for us. Breakfast was good and the service was great. Drinks at the bar were good too. We stayed on the second level overlooking the pool- very nice and quiet

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AngleseaDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 June 2014 via mobile

We stayed here on outer final leg of our California road trip en route from Palm Springs for two nights before our flight back home.

The room is big and airy with lots of light, bathroom a decent size.

We were put in a room on the bottom floor in the 300 block room 302. This rooms window was right next to a bench and two smoking bins! So all night right up until 1am we had loud people smoking, laughing and shouting right outside our window! This was very annoying especially as we had just had a 4 hour drive from Palm Springs and wanted to spend the last two nights chilling out and catching up on sleep before our flight.

On several occasions we had various people trying our door with their key, really how hard is it to remember your room isn't the first one!!???

We paid to keep our room until 5pm as our flight wasn't until 8:30pm. However, house keeping knocked out door at 3 and asked why we hadn't checked out yet!!!!!????? Most annoying.

In all ok for a few nights but don't get the first room from the entrance you'll get no sleep.

Stayed June 2014
Helpful?
Thank te170381
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2014

We visited this hotel at the beginning of a 3 week visit to California. The staff were very friendly and helpful. The free taxi rides to the Zoo and the Old Town were a bonus and saved us extra money. The breakfast menu had a good choice although service was a little slow especially as there were very few other people eating breakfast. The dinner menu was rather fancy for our simple tastes so we had to eat out at other restaurants. Its close location to the shopping centre and train was handy and within walking distance.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sue242014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Zealand
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 June 2014

The Handlery Hotel in San Diego is a great location, with excellent customer service, free wifi, lovely pool and a fabulous relaxed atmosphere. They have a free-shuttle to the major attractions - driven by Jeff who helps to make you feel very welcome.
Our group thanks you for a great stay.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank samanna8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goodyear, Arizona
1 review
Reviewed 23 June 2014

We were lucky to get a great rate that included parking with the group we were in SD with, but if I'd have paid more than the $109/night I would have complained. The noise from upstairs and hallways was ridiculous. The room was sort of clean and then sort of cleaned again during our stay. There was hair all over the bathroom which is a big pet peeve of mine. The food at the restaurant was almost inedible. Because of corporate events at the hotel we couldn't even find parking for our room after being out one morning. The location is great and easy access to all over San Diego. Close to some good shopping and restaurant areas as well as 10-15 minutes from Sea World and the beach. For the price I paid I felt fine with ALL of the issues above, but would have felt quite differently at $179-$209/night which was the published rate for the time of our stay.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Craftyagentmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Handlery Hotel San Diego

Property: Handlery Hotel San Diego
Address: 950 Hotel Circle North, San Diego, CA 92108
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #96 of 279 Hotels in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Handlery Hotel San Diego 3.5*
Number of rooms: 217
Official Description (provided by the hotel):
Centrally located in San Diego's Mission Valley, the family-owned and managed Handlery Hotel is just minutes away from Sea World, the famous San Diego Zoo, Old Town, museums, shopping, and miles of breathtaking beaches. The hotel is known for its convenient location, comfortable accommodations and outstanding service. ... more   less 
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Also Known As:
The Handlery Hotel

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