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“We were promised a bay side room as a free upgrade when we...” 4 of 5 bubbles
Review of Wyndham San Diego Bayside

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Wyndham San Diego Bayside
Ranked #120 of 279 Hotels in San Diego
San Diego
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“We were promised a bay side room as a free upgrade when we...”
4 of 5 bubbles Reviewed 30 August 2014

We were promised a bay side room as a free upgrade when we made our reservation. Upon arrival it was not acknowledged and no record of it .We were given a city view. We have stayed here as a Holiday Inn, and the Bay side is so much nicer....




















  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Wyndham Hotel and Resorts

Helpful?
1 Thank Gerald T. S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham SD B, Manager at Wyndham San Diego Bayside, responded to this review, 6 September 2014
Thank you for sharing your comments. We are glad to know that you have always enjoyed your stay with us. Please accept our sincere apology if we were unable to honor your request for a free upgrade to bayview room. We look forward to your next visit so that you can enjoy the view from your room. Again, thank you for sharing your comments.
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2,283 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Kimberley, Australia
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 30 August 2014

We were here for 8nights on a isagenix confrence and found the location good to the convention center if you like to walk to or from it which took about 20min which is good when siting down all day at an event. Or the Cable Car system was only 2 streets away behind the building. Also have a great gym for a work out. The beds are very comfortable and nice being able to have a balcony for fresh air. The only down side was being from Australia we are use to having extra things in the room like a small bar fridge, kettle, and even some cups and glasses. This made it the only down side to keep items cold, and to even make a cuppa tea. They do have a coffee type machine but had no idea how to use it. Staff were pleasant all the time and big thanks to Edward out in the front entrance for arrivals. He was a big big help when my shuttle bus to take me to LA did not show up. He lent me his phone to ring the shuttle company. Also good location to the bay for boat cruises and Anthony's restaurant right across the Rd.

Room Tip: We were on 12th floor in room 66 which overlooked the city. Being on the corner our balcony took in...
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  • Stayed August 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pilbaragirl61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham SD B, Manager at Wyndham San Diego Bayside, responded to this review, 6 September 2014
Thank you for the kind review and for sharing the details of your experience during your recent stay here at Wyndham San Diego Bayside! Indeed, we are located close to all major attractions. We will share your comments with the staff, especially with valet attendant Edward. Thank you for appreciating their work. Further we appreciate your tips and recommendations for our future guests. Look forward to seeing you again soon!
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Denver, Colorado
2 reviews
3 of 5 bubbles Reviewed 29 August 2014 via mobile

Excellent location near bay and boat cruises, downtown, seaport village etc. I was in tower 2 (there are three towers). The room had a great view of the bay and the street and boats. Room was nice. However, the bathroom was good sized but an odd configuration. The sink/vanity was in corner squeezed in between the wall and the closet. It was open to the room and toilet was always in full view. The toilet always ran and I had to jiggle the handle to get it to shut off. Also, in the bathroom the stopper in the sink was almost closed and the sink always filled up with water. I asked the front desk to have them fixed several times but they never were. The Wyndham has a shuttle to the airport every 30 minutes. A nice feature. But when. I left the hotel at 1 pm on Friday Aug 29th I told the driver I needed to be dropped at the airport at terminal 1 at Frontier Airlines and he dropped me off at the wrong terminal. I am not from San Diego so I expected him to know the airport. That was very frustrating as an airport shuttle driver should know the airport layout. Overall the Wyndham Bayside in San Diego is 3 stars.



0

Stayed August 2014, travelled solo
Helpful?
Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wyndham SD B, Manager at Wyndham San Diego Bayside, responded to this review, 6 September 2014
Thank you for sharing your comments regarding your recent stay. We are glad you enjoyed the view and your room. However, we extend our sincere apology for being dropped at a different terminal. We have addressed this issue with the driver after speaking with you and resolving it to your satisfaction. We hope you will give us an opportunity to demonstrate our commitment to you as a valued guest. Looking forward to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Wyndham San Diego Bayside

Property: Wyndham San Diego Bayside
Address: 1355 North Harbor Drive, San Diego, CA 92101-3321 (Formerly Holiday Inn)
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#38 Luxury Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Wyndham San Diego Bayside 4*
Number of rooms: 600
Official Description (provided by the hotel):
With a premiere location close to the San Diego cruise ship terminal, Convention Center, and Gaslamp Quarter, the Wyndham San Diego Bayside is unsurpassed among downtown waterfront hotels. Leisure travelers will enjoy nearby attractions such as the San Diego Zoo, SeaWorld, Balboa Park, Harbor Tours, and Maritime Museums including the USS Midway and Star of India. A stay at the Wyndham San Diego Bayside immerses guests in a true full-service experience, and relaxing views of the San Diego harbor front or city center skyline. A free airport and area shuttle makes traveling to and from the hotel and nearby attractions easy, while free high speed internet makes business travel a pleasure. Fantastic features such as an outdoor heated pool and a poolside gym provide opportunities for recreation once guests return from a fun-filled day exploring the area. Breakfast, lunch and dinner are easy as well, with several exceptional on-site restaurants such as Elephant and Castle as well as Ruth Chris Steakhouse providing a wide variety of options for any taste. The 600 guest rooms and suites at the Wyndham San Diego Bayside provide a peaceful escape from the vibrant city buzz. Bright decor, comfortable beds, floor-to-ceiling windows and furnished balcony rooms help guests make the most of the stunning location. Suites located near the top of the 14-story tower of the hotel offer breathtaking views along with a private bedroom, living area, pull-out sofa and mini-refrigerator. All rooms include guest-preferred amenities such as free high speed internet access, a free morning newspaper, a coffee maker, hairdryer and a large work desk. With 24,000 square feet of meeting space and conference facilities the Wyndham San Diego Bayside is the ideal location for San Diego meetings and events. Full-service planning assistance and professional amenities along with and creative catering help create the perfect meeting on the bay. Grand galas or casual affairs are also a specialty for the professionals at the Wyndham San Diego Bayside, with 12 wedding reception halls and various wedding packages to choose from. ... more   less 
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Also Known As:
Holiday Inn San Diego - On The Bay Hotel San Diego
Holiday Inn Bay San Diego
San Diego Holiday Inn
Holiday Inn San Diego Bay

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