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“Great Location, Great Hotel” 5 of 5 bubbles
Review of Manchester Grand Hyatt San Diego

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Manchester Grand Hyatt San Diego
Ranked #23 of 279 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Great Falls, Virginia
Level Contributor
420 reviews
79 hotel reviews
common_n_hotel_reviews_1bd8 254 helpful votes
“Great Location, Great Hotel”
5 of 5 bubbles Reviewed 27 July 2014

We had a great stay at the Hyatt during a busy time period at the hotel. I have stayed at several hotels in San Diego and this is one of the best, trust me. The pros include an exceptional location next to Seaport Village, perhaps one of the best in San Diego. The restaurants, staff and the gym are all among the best that I have experienced. Folks at this hotel go out of the way to help you, and you will be situated next to an awesome shopping center with Starbucks, Cheesecake factory and many other great amenities. Yes, this is a HUGE hotel, but they showed a great ability to treat every guest special during a very crowded time period and I do not think there is any better validation than that simple fact.

Room Tip: Get a room with views of Seaport Village. Simply beautiful.
See more room tips
Green Features: As green as the Grinch. The walls were green, the food was green, the toilet water was green, the fish were green, the dogs walking outside of the hotel were green. Very green.
  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank TheDeacon87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, 20 November 2014
Thank you for your lovely review. We are so pleased to hear you enjoyed staying with us this past July. Our hotel’s fitness facility and location or huge hits for many of our guests and we are glad you got to experience these aspects. Thank you for sharing your experience with us and others and we hope to welcome you back soon.
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6,866 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,466)
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English first
Washington, United States
1 review
5 of 5 bubbles Reviewed 27 July 2014

The Manchester Grand Hyatt was great and had Breathtaking views. The staff had great hospitality and it was a plus that they were minutes away from Coronado, few miles from La Jolla and Old Town. My husband and I were celebrating our first year anniversary. This was the right choice! I would definitely recommend it

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Evelyn O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, 21 November 2014
Thank you for your wonderful review, Evelyn. We couldn’t be happier to hear about your stay with us and how much you and your husband enjoyed it. We are thrilled to a part of your special day and congratulations on celebrating your 1st anniversary! Thank you for sharing your experience with us and others and we hope to welcome you both back very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Omaha, Nebraska
Level Contributor
70 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed 27 July 2014

As this was a combination of business & pleasure and have been to San Diego two other times for shorter spans, it came with great surprise that such a large hotel can give such personalized service to all that stay. My wife had repeatedly mentioned that the convention management was far above any expectations that could ever been met.
As a couple we normally stay at smaller, more intimate Hotels, which usually translates to less services/amenities. The forth floor pool area was exceptional and would be great for kids and noted that they even set up a movie area for the evening with lounge type of beds too.
I/ we would like to salute the general staff for their particular welcoming attitude, from the housekeeping staff to everyone all the employees that served us. We would like to mention the interaction that we had with the Concierge staff, in particular Mercedes and I believe Kimberly that were working at 4 PM 7/21, as they worked diligently and in tandem to procure our boarding passes for the next day flight. Unfortunately my wives confirmation ID was not readily available and I needed to upgrade one of our flight segments and to be seated together. It was really a fun experience, a it could have been stressful under the circumstances. As I have had a myriad of direct contact with Concierge Services, I have never seen quite the level of superior service such as this and a high level of levity during the transactions. These women need a high level of praise and a bigger Thank You!!!

Room Tip: Try the Harbor/Marina sides
See more room tips
  • Stayed July 2014, travelled on business
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank JohnOmaha_Nebraska
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, 21 November 2014
Thank you for your lovely review, John. We are so happy you and your wife enjoyed staying with us this past July. We do anything possible to make your trip as seamless and carefree as possible. Kimberly and Mercedes will be thrilled to hear they were of help to you during your stay. We could not be happier to hear how much you appreciated our staff’s services as this is our top priority. Thank you for sharing your experience with us and others and we hope to welcome you and your wife back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santee, United States
1 review
5 of 5 bubbles Reviewed 27 July 2014

We had the best experience during our anniversary. From the time the valet opened our door welcoming us to the Grand Hyatt to them opening our door and thanking us for staying there. The staff and service was impeccable and they made us feel very special. We'll be back.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Richard R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, 21 November 2014
Thank you for your wonderful review, Richard. It means so much to us to hear you enjoyed staying with us and appreciated the services our staff offers. We want you to feel welcome and at home during your trip to San Diego. It is also a great pleasure to have been a part of such a special day for you and we wish you a very happy anniversary. Thank you for staying with us and sharing your experience with us and others on Trip Advisor. We hope to welcome you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Worcester, United Kingdom
1 review
4 of 5 bubbles Reviewed 27 July 2014

Very good hotel but don't expect service at the family pool area. We had to phone for drinks and waited 45 minutes. The waiter didn't know why no one was at the pool bar. Top floor bar great for sundowners.

  • Stayed July 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Keith D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, 21 November 2014
Thank you for your thoughtful review, Keith. We are happy to hear you enjoyed your stay with us this past July. We apologize for the long waits you experienced during your trip to the pool and we will be sure to share this with our staff to learn and find ways to better accommodate during our busy season. Thank you so much for sharing your experience with us and others and we hope to welcome you back to sunny San Diego in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 27 July 2014

Very nice hotel. Right next to a park, attached to a shopping center, and very convenient to walk, bus, or rail to many of the local sights.

Pros:
Great room. Had a nice view.
The lobby is beyond words. Pictures just don't do it justice.

Cons:
None that I can remember. Only I wish I had written this review right after my stay.

Stayed August 2013, travelled on business
Helpful?
Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, 17 November 2014
Thank you for your lovely review, John. We are so happy to hear you enjoyed staying with us a little over a year ago now. It means a lot that you remembered to share your experience with us and others here on Trip Advisor even a year after your stay. A memorable trip is a great trip and we are happy to have been a part of it. Thank you again for your review and we hope to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Council Bluffs, United States
1 review
5 of 5 bubbles Reviewed 26 July 2014

Beautiful hotel in the heart of the Convention center disttict, walking distnce to Seaport Village, the bay, The Midway, Gaslamp and sooo much more. Would recommed to others and hope my travels bring me back to San Diego soon!

  • Stayed July 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Hyatt Hotels

Helpful?
Thank Denise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DeNea C, Customer Service Team at Manchester Grand Hyatt San Diego, responded to this review, 17 November 2014
Thank you so much for your lovely review, Denise. We are pleased to hear you enjoyed your stay with us this past July. Our location is conveniently located among many of San Diego’s attractions just foot steps away and with public transit hubs right across the street, you can easily be on your way to places that are a bit further to walk to. Thank you for staying with us and sharing your experience with us and others. We hope to welcome you back again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Manchester Grand Hyatt San Diego

Property: Manchester Grand Hyatt San Diego
Address: One Market Place, San Diego, CA 92101-7714
Phone Number:
Region: United States > California > San Diego > Downtown , Marina
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in San Diego
#9 Luxury Hotel in San Diego
#13 Green Hotel in San Diego
#48 Family Hotel in San Diego
#53 Business Hotel in San Diego
#53 Romantic Hotel in San Diego
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Manchester Grand Hyatt San Diego 4*
Number of rooms: 1628
Official Description (provided by the hotel):
Under new ownership. The Manchester Grand Hyatt San Diego is the ultimate waterfront urban hotel and spa and tallest waterfront building on the West Coast rising high above magnificent San Diego Bay. Panoramic bay and city views welcome you in all of our 1628 newly renovated guestrooms including 76 suites. A 25,000 sq/ft roof top pool deck overlooks San Diego Bay and has 2-whirl pools, a pool bar, cabanas, fire pit and stage area. The Grand lobby is filled with marble, brass, dark stained woods and several grand paintings all lit naturally by 3 stories of windows, which look out over a massive 5 lane porte cochere giving the guest a sense of arrival not seen outside of Las Vegas. The hotel has two marina-view restaurants, a full service Marilyn Monroe Spa and Salon, a sky lounge, a lobby bar, coffee house, a deli and an upscale lounge/restaurant featuring specialty martinis, mojitos and California cuisine. The hotel has over 130,000 sq/ft of meeting space, featuring a 34,000 sq/ft exhibit hall, a 30,000 & 25,000 sq/ft ballrooms next to each other, a 10,000 sq/ft Jr Ballroom and 41 meeting rooms and 45 conference suites. We hope to welcome you soon! ... more   less 
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Also Known As:
Manchester Grand Hyatt San Diego Hotel San Diego
Hyatt San Diego
San Diego Hyatt
Manchester Hyatt San Diego
Grand Hyatt San Diego

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