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“Retro Wonderland!” 4 of 5 bubbles
Review of Kings Inn San Diego

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Kings Inn San Diego
Ranked #40 of 279 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Menifee, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Retro Wonderland!”
4 of 5 bubbles Reviewed 23 August 2014

I love the fact that this place has stuck to its retro roots. Great kitsch signage, awesome breakfast place called the Waffle Spot and a great retro Mexican bar/restaurant called the Amigo Spot. Both places are like stepping back in time. Great food, great drinks, great happy hour... Even a mariachi band on Fridays! The rooms have been updated, which is nice... But I hope they keep the rest of the place the same! Too much of hotel circle has been remodeled beyond recognition. The Kings Inn has stayed perfect!

Room Tip: Ask for a pool view room.
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  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Service
Helpful?
Thank Donald H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Kings Inn San Diego, responded to this review, 24 August 2014
You are not the first guest to embrace the Midcentury charm at Kings Inn and to express concern that with our renovations we will lose our identity. Fear not! We love that we are not a cookie cutter hotel and in all our efforts both in renovations and how we take care of our guests we will remain true to the character.

When we decided on the direction of the redesign for the hotel we had two objectives. We wanted to create a look that had a playful retro vibe and we wanted to eliminate the English Country Charm theme that had been the focus of previous endeavors and infuse a little southern California into the decor.

We had custom made furniture built from original drawings to add a clean and light look without being too serious. We searched through hundreds of images at the Historical Society to find great 1960's San Diego Surfer photography to use as artwork. We went from browns and forest greens to aqua blue tones to reflect the culture of our 22 miles of pristine beaches. And we chose accents and lighting and even pool furniture to support the design.

All of this and all that is planned is the collective effort of members of our staff, people who know Kings Inn, love Kings Inn and want to bring it back to the glory of its earlier years. Of course, we are also listening to what guests in the 21st century want and incorporating things like raised shower heads, built-in usb ports, flat screen TV's, elite pillows, and adding refrigerators, coffeemakers, irons and boards as in room amenities.

Whatever we do for Kings Inn will be balanced between embracing our classic 1960's lodge design and creating a new vision that for anyone walking through the doors for the first time may convince them that they have stepped into a time capsule and at the same time never slight them of the comfort they have come to expect in this modern era. We hope you visit again to see all we have planned. Thank you for your review.
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1,903 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 23 August 2014

We visited this hotel based on the reviews on this site. I'm pretty sure the reviews are rigged (fraudulent). But since trip advisor doesn't really help in us users reporting that, the only thing I can do is report what happened to me.

We spoke to another couple while we were in the pool area, and they had had the same problem. They picked the hotel based on the reviews and we very disappointed.

Unfortunately, this review will probably be buried by several 5 star reviews soon, done by whoever these people are hiring to hype their reviews.

Negative:

Place is a Motel, not a Hotel, don't be fooled. Look at the images, there's no special service that makes this place look or feel better. It's as bad as you see there.

Carpet in room is dirty (read other posts, even the positive ones say this). It was wet the day we arrived (someone used a wet vacuum). It smelled a bit like beer the day we arrived. It's still smelled funny after that.

The motel has a 80's/70s vibe. Like it hasn't been updated since then. The waffle house is depressing and so is the lobby.

The hotel staff somehow couldn't get the payment through our credit card (the one we used the whole trip for everything with no issues), so we had to pay cash. It's funny that the persona behind us who was being assisted by another staff member was having issues with her credit card too. The staff are less friendly than other hotels I've been in, so nothing amazing there. They weren't rude, though.

The bathroom is small and it smelled worse than the room.

The wifi connectivity is bad. It's very spotty and I was only able to connect during certain times of the day.

The motel is close to the highway so it was very noisy if you opened the windows (thing that you will want to because of the smelly room).

Positive:
Good plugs for mobile devices to charge on the side table, although this is kind of standard on hotels now a days.
Beds were clean.
Location is good.

  • Stayed August 2014, travelled with family
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank squalx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Kings Inn San Diego, responded to this review, 24 August 2014
Hotels can only be successful if their guests are satisfied. All too clearly, we realize by your review you were definitely not happy. This we accept as our failure to you, our guest, and we offer our apology now, as you never offered any communication to us directly during your stay.

Even though from the onset your review appears antagonistic, we assure you that we take your underlying issues to heart. Regarding your accusations of fraud, we do take exception and we hope others will quickly discern the diversity and validity of all our reviews. Since there is a somewhat vindictive tone in the wording of your review, we have confidence it will quickly lose merit when held against the overall positive experiences expressed on Tripadvisor. Genuine and constructive feedback will always garner more reverence.

Onto your comments about the hotel, we are in the midst of a renovation with newly furnished rooms that will still see new drapes, carpeting and bathroom tile once our busy summer season ends. Not only are we remodeling our guest rooms, the lobby will be completely gutted in October and we will showcase a fantastic new design by the holidays. Next on the list, will be updates and patios to both our restaurants and then plans for a pool and patio expansion and a fitness room to cap things off. All this must happen in our slower season and we are going to be documenting the transformation with links on our website for the curious as well as photo updates here on Tripadvisor.com.

Hopefully, between our mostly positive reviews and our ongoing efforts to keep improving Kings Inn our potential guests will not be discouraged by your comments. Any guest with questions or concerns is welcome to contact us directly before booking with us. There is always more than one side to a story, and we are happy to share ours. Even as we strive to be the best hotel we can be we are not impervious to an occasional stumble along the way.
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Santa Fe, New Mexico
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 bubbles Reviewed 22 August 2014

Yeah your feet turn black from the carpet, (wear slippers) but everything else was great. Waffle restaurant was super. Dinner restaurant OK. Really weak margaritas. Rooms are comfortable and very quiet. Pool is great in the evening. Nice blue lights and palm trees as well as hot tub. Would surely stay here again.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank joeboe57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Kings Inn San Diego, responded to this review, 24 August 2014
Thank you for choosing Kings Inn and for being a senior reviewer and sharing your experience at our hotel. We are glad you slept comfortably and that our pool and spa were a hit. We are also happy you tried both our restaurants. We have great waffles at the Waffle Spot and we are proud of our Mexican food at the Amigo Spot, though we understand if your palate has been spoiled by the rich chiles of Hatch since you are from New Mexico. We are glad to know you would choose us again and hope you do so.
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1 review
4 of 5 bubbles Reviewed 22 August 2014

Was pleasantly surprised at how clean the room was! Very comfortable, fridge in room very helpful. Lots of families stay here so lots of children but when door is closed it's very quiet. The only complaint would be it advertised heated pool but it didn't feel heated. Very pleasant and friendly staff. Asked for air filter on ac to be changed to improve ac and it was taken care of right away! Would definitely stay again. Stayed for 6 nights this time.

Room Tip: No elevator so stay on bottom if you have stroller.
See more room tips
  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
Thank Teri K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Kings Inn San Diego, responded to this review, 24 August 2014
Thanks for staying with us for six nights and for sharing your experience. We are glad you found our guestroom to be clean and comfortable and relatively quiet. Our pool is definitely heated; we keep it at 80 degrees year round. But when San Diego is in its hottest two weeks of the year, this may not be as evident and we hope it actually serves the general purpose of cooling our guests down. We are glad to know you would stay with us again and we look forward to another visit from you and your family.
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1 review
2 of 5 bubbles Reviewed 21 August 2014

We had to wear our shoes at all times, when in our hotel room and had to have the shoes ready, when we got out of the shower, because the carpet was so disgusting, it turned our feet black immediately. Another hotel member was complaining of the same thing in their room & said he thought it was new tar that was tracked in. Either way, it was horrible. Also, there's such a large gap under the doors, that several bugs get in the rooms. Also, they only allow you 2 large towels in the room. You have to give 2 back, to get 2 more.....and they're like sand paper towels. I use a towel for my hair & a towel for my body, so this was an inconvenience for me. The positive's are a nice pool & hot tub....and restaurants onsite are convenient, but it amazes me that the Waffle Spot has about 13 tables, with 6 waitresses and you still get slow service. I waited tables when I was young and could have handled this place by myself, it's so small. The front desk was very friendly as well.

  • Stayed August 2014
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank kittykitty06
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Kings Inn San Diego, responded to this review, 22 August 2014
Keeping up with carpet shampooing can be a challenge for any hotel. Ideally and typically all our rooms are shampooed quarterly (four times per year at minimum). There is actually a scheduled rotation we follow cleaning 10 to 20 rooms each week. The summer quarter works a little differently in that due to the immense volume of business and high occupancy we shampoo all carpets in June before our busiest weeks of the year in July and August and again at the end of August and first week of September coinciding with the weekday lull before and after Labor Day. Your comments about the carpet are taken to heart and we want you to be encouraged that we will be addressing the matter.

Harder to address is your feedback about the towels since all rooms are furnished with a minimum of three bath towels and the experience you described is not our practice or policy. Allow us simply to apologize for this or any miscommunication. Service is a major priority for all of our associates and we are sorry if you were slighted in any fashion.

Clearly your experience in our hotel and even our restaurant fell short of your expectations. Luckily for us, you found some redemption in our fantastic pool and the friendliness of our staff as well as our location. Any constructive feedback from our guests helps us to grow and to become better for all our guests. We appreciate yours even as we regret that you never approached us directly with your concerns to allow us an opportunity possibly to turn your experience around. Satisfaction can be a lofty goal when a guest tells us he or she is not happy, but we enthusiastically embrace the challenge.
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Las Vegas, Nevada, United States
1 review
5 of 5 bubbles Reviewed 21 August 2014

We stayed here 7 years ago, and when we were coming back to San Diego, my son said "Can we stay at the place with the waffles again?" The employees are all kind and helpful, and the restaurants are great! Waffle Stop has the best waffles on the planet! Pool is so inviting and the property has everything you may need, like a small laundry room. Really enjoyed our stay both times.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
Thank Melany F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Kings Inn San Diego, responded to this review, 22 August 2014
Welcome back to Kings Inn! Your inevitable return is all part of our fiendish plan. (insert devious laugh here) First we welcome you in with our cheerful all nonsmoking rooms and great rates. Then we strive to wow you with our friendly service. We add to that our amazing pool and amenities like free parking, free WiFi and spacious refrigerators in every room. And then, we tempt you with the scrumptious waffles like our Double Chocolate Chip Waffle and our Bacon Waffle at the Waffle Spot. Our goal is to help create happy memories for adults and children alike. Based on your review it looks like we did just that and it is part of why your son remembered us and wanted to come back. Hopefully, this visit was just as great and that now that you have rediscovered our unique family-owned and family-friendly hotel, you won't stay away so long. Thank you for your review.
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Helsinge
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 21 August 2014

Kings Inn is a nice hotel or motel with two very good and cheap restaurents and a nice pool. The only bad thing is that it is far away from the center. But rember to go and eat in their Mexican restaurent.

  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Service
Helpful?
Thank NinaBruun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David P, Manager at Kings Inn San Diego, responded to this review, 22 August 2014
We are glad you enjoyed our hotel and restaurants. We do understand for international travelers how the perception of distance varies and why you would feel our hotel is far from the downtown area. We are five miles away, but a quick 12 minute drive. Seaworld and the Zoo are even closer. Our location makes it convenient to get to most all attractions that San Diego is famous for. We even have great areas much closer like Old Town and Hillcrest that are less than a mile away and equally as rich in dining and nightlife options as the Gaslamp District. If you return to San Diego, we hope you will stay with us again and encourage you and all guests to challenge our friendly desk staff for great recommendations closer to the hotel.
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Additional Information about Kings Inn San Diego

Property: Kings Inn San Diego
Address: 1333 Hotel Circle South, San Diego, CA 92108
Phone Number:
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in San Diego
#17 Green Hotel in San Diego
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Kings Inn San Diego 2.5*
Number of rooms: 140
Official Description (provided by the hotel):
Kings Inn has been serving excellence in San Diego for over fifty years. Located in Hotel Circle of Interstate 8, we are three miles from SeaWorld and The San Diego Zoo and within fifteen minutes from nearly everything you will want to see and do while visiting America's Finest City. Our Full Service Hotel features all newly remodeled nonsmoking rooms, two restaurants and a lounge, a sparkling pool and spa that are heated year round, guest fitness room and over 2,000 feet of meeting and banquet facilities. Guests can enjoy the added benefits of free parking, free local calls and free WiFi. Kings Inn is privately owned and operated and is committed to providing comfortable accommodations, exceptional service and optimal affordability to our valued guests. ... more   less 
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Also Known As:
Kings Hotel San Diego
Kings San Diego

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