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“Clean, well managed, nice !”
Review of Old Town Inn

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Old Town Inn
Ranked #9 of 286 Hotels in San Diego
Certificate of Excellence
Reviewed 5 August 2014

We liked our stay here very much. The staff were friendly and the hotel is well managed. Very clean, nice pool, good value. Worth noting that the hotel isn't in down town San Diego. It is in the Old town, the clue being in the name ! We were happy with that though and it's easy via public transport or personal vehicle to reach the city centre (only a few minutes away). 4.5.

  • Stayed: August 2014, travelled with family
    • Value
    • Rooms
    • Service
Thank Hopeyopi10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded 6 August 2014

Dear Valued Guest-Thank you for your great comments on Trip Advisor regarding the Old Town Inn San Diego. I’m delighted to know that your experience was enjoyable at the Old Town Inn.
The Old Town Inn is quite, clean and comfortable for our guest to relax and enjoy well-earned moments of peace, while basking at the pool in the sun in Sunny San Diego California. I do concur, with you it’s all about the friendliness and professionalism of the “front line staff members” which makes all the difference and the owners take great pride in taking care of the property.

Our great location and easy access to the historical Old Town, and all the major attractions, freeways make it easy for exploring and adventure around town.

We strive to offer the best personal service for our guest, book directly with us by going to our website or calling our front desk. We have many room types that are not always available on our booking partner’s website. Like our deluxe rooms that have a bathtub with two queen beds also available with mini fridge and microwave or efficiency kitchen or a room with a king size bed, sofa sitting area, mini fridge and microwave. The Old Town Inn is a small family own hotel with a single-minded dedication with consistent service, quality and value.

Thank you for choosing to stay at the Old Town Inn and for the great review. We greatly appreciate your feedback, mostly it was a pleasure to have you as our guest, and we hope to see you again soon!

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 28 July 2014

It was the cheapest inn we stayed in our 2 weeks in California, and it is considered the best by my 9 years old daughter who liked its homely environment and nice breakfast. I like the price, the quiet atmosphere and the proximity to both Seaworld and downtown. Would be even better if in-room safety box is provided.

  • Stayed: July 2014, travelled with family
    • Value
    • Rooms
    • Service
2  Thank S H F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded 31 July 2014

Dear Valued Guest- Thank you for taking the time to share your review, I am happy that the staff here at the Old Town Inn San Diego made you and your family stay enjoyable and the accommodations was clean and comfortable. It is awesome to know how much the little one loved and enjoyed, while the grown-ups had a blast, at the beautiful Old Town Inn San Diego. We believe in treating our guest like family and our staff does an amazing job in welcoming every guest and make them feel at home. I do concur, with your daughter, the breakfast is delicious, especially the waffles, Danishes, cereals, the heated pool, free DVD rentals and more for the little ones.

We’re always glad to hear that our guests find our hotel to be a great value for their money. We are an AAA two-diamond property with a focus on providing great service and value at competitive prices. As you mentioned, our prices are much lower than any hotel in California during your travel. Our prices are also very competitive compared to the hotels on the eastern edge of the Old Town State Park.

I’m glad to hear our location was convenient for you and your family. We are within walking distance to the Old Town Transit Center, where you can catch public transportation to go to so many attractions throughout San Diego such as the San Diego Zoo, Sea World, Gaslamp Quarter and a lot more.

We do provide safe box at the front desk for free to our guest, if one is needed. Thank you again, for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 July 2014

Easy to find and situated close to the airport. Across the road from the rail system so very easy to travel into San Diego shopping and restaurant areas etc. Walking distance to the old town area. Large rooms and very clean, separate bathroom and another vanity dressing area which was very handy. We were on the ground floor under the stairs and the room was dark. Could sit around the pool and in the lounge area.Friendly and very helpful staff, would recommend especially for families as breakfast was included in the room rate.

  • Stayed: June 2014, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank Christine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded 31 July 2014

Dear Valued Guest-Thank you for sharing your wonderful review with our Trip Advisor community. We are a small hotel with a single-minded dedication with consistent service, quality and value. We believe our AAA 2-diamond hotel is well located, friendly and very clean. I am glad to hear we completed what we strive to provide to all guest, cleanliness, genuine hospitality, quality accommodations and comfort, all at an affordable price.

We are within 10 min or less driving distance of the Zoo, Sea world, Airport, Balboa Park and some of San Diego’s beautiful beaches. We are less than a 5 min walk distance of the historic Old Town, where they have good restaurants with amazing food and the Presidio Park Serra Museum.

Our pool area is the perfect get away spot with chairs to lounge on, tables to sit and chat with friends and our pool is heated 80 degrees. This is a fun and relaxing zone our guest love, with tropical flowers that alien the fence

On your next visit, book directly with us by going to our website or by calling the front desk, we strive to offer the best personal service four our guest. We have many room types that are not always available on our booking partner’s website.

It was a great pleasure to have had you as our guest, and we look forward to see you soon again at the Old Town Inn lobby.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Gilda P| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

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Reviewed 28 July 2014

We recently stayed at this marvellous Inn on 2 occasions during a recent holiday to the USA. The hotel is ideally situated near the Old Town and the transport hub. The staff are very friendly and helpful. The rooms are very well appointed and clean. The daily included breakfast was a great way to start the day. The gardens are very relaxing with a lovely pool area. We enjoyed our stay so much the first time, we rebooked to stay there during the second visit to San Diego. Upon returning, it was like coming home! We can thoroughly recommend the Old Town Inn.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Craig C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded 1 August 2014

Dear Craig C- Thank you for the great comments on Tripadvisor. We do appreciate your feedback and compliments regarding your stay at the Old Town Inn San Diego.

It is great to see so many of our overseas guest returning to San Diego and we are delighted to know the Old Town Inn is always their first choice in San Diego when looking for clean comfortable accommodation, with great location in a friendly environment and who wants to get the most of their dollar and appreciate genuine hospitality when visiting USA. It is always, great to have you as our guest and to know we have been always consistent in providing great service again and again. Welcome back to the Old Town Inn, for your overseas adventure travel from Australia.

We strive to offer the best personal service for our guest, book directly with us by going to our website or by calling the front desk. We have many room types that are not always available on our booking partner’s website. Like our deluxe rooms that have a bath tub with two Queen Beds also available with Mini fridge and microwave or efficiency kitchen, or a room with a king size bed sofa sitting area mini fridge and microwave.

Welcome back to the Old Town Inn and for the great review. We greatly appreciate your feedback, mostly it was a pleasure to have you again as our guest, and we hope to see you again soon!

* Book Direct with Us - For the Best Service, Selection, and Value! * 

Yours in Hospitality,

Mike M| Front Desk Agent 
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2014

After a hectic few weeks touring around it was so good to take it easy for week at this lovely Inn. All the staff there are brilliant, nothing is too much trouble for them from bedroom staff down to breakfast room staff. Rooms are very clean, and the continental breakfast is great. Pool is kept very clean and surrounding gardens beautifully kept.Thank you Anna for another delightful stay. We will be back !!! Oh and another tip no need for transport as opposite the Inn is the trolley bus, bus & train station, everything runs on time and is so cheap. Pity we did not have a service like that in England!!! A 5 star stay just a perfect end to our holidays.

Room Tip: Not all rooms have fridges which is a must to keep chilled stuff in especially when weather is hot..
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  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
    • Service
1  Thank pat-hopper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded 27 July 2014

Dear Pat-Hopper- Thank you again for another great review on Trip Advisor, it is always great to have you as our guest, and to know we have been always consistent in providing great service again and again. Welcome back to the Old Town Inn San Diego, we are delighted to know the Old Town Inn, is always your first choice in San Diego, when you visit USA.

We do concur with you as other guests; the Old Town Inn is very clean, quiet, with exceptional friendly staff. Thank you for mentioning Anna she is a great team player and a valuable asset to the Old Town Inn. Our complimentary breakfast, includes waffles that you make yourself, hard boiled eggs, 3 types of cold cereal, croissants, bagels, fresh fruit as well as cocktail fruit, jelly, peanut butter, fresh lemon water, coffee, tea, milk and more.

Our pool area is the perfect get away spot with chairs to lounge on, tables to sit and chat with friends and our pool is heated 80 degrees. A BBQ grill is also available we provide the essentials for the grill, and you provide the great food for your family and friends. This is a fun and relaxing zone our guest love’s, the tropical flowers that alien the fence and the heat of the sun that makes everything better.

The location; cannot be beat, we are not only in Old Town, but right next to the public transit station and many don’t realize how close we are to the rest of San Diego. A 10 short minute’s drive or a 20 minute trolley ride to Downtown, Sea World and San Diego Zoo, while being here at the historical Old Town where you can experience the best Mexican cuisine and the Old Town state historic Presidio Park.

We strive to offer the best personal service for our guest, book directly with us by going to our website or calling our front desk. We have many room types that are not always available on our booking partner’s website. Like our deluxe rooms that have a bathtub with two queen beds also available with mini fridge and microwave or efficiency kitchen or a room with a king size bed, sofa sitting area, mini fridge and microwave. The Old Town Inn is a small family own hotel with a single-minded dedication with consistent service, quality and value.

It is always great pleasure to have you as our guest and we look forward to see you again at the Old Town Inn lobby.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike M| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 July 2014

We were travelling as a group of 10 so price means something. I'm sure there are nicer places to stay but not at this price point. We had 3 rooms and all were clean. Staff always said hello and smiled and it was obvious the actually care. Felt like a family run business. The pool was always spotless. Breakfast was a little basic but it was included so we weren't going to argue. We all got enough to eat with decent choices. Coffee is great though. You can walk to Old Town and we did. 10 min drive to SeaWorld as well.

Room Tip: We stayed in the newer part of the hotel. Worth the $50/night difference.
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  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
1  Thank Dave D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded 10 August 2014

Dear Valued Guest, I am delighted to know you and your group of 10 enjoyed your stay at the Old Town Inn San Diego.

We were able to meet your expectations, with comfortable accommodations from the large clean rooms, at a good value and affordable price, friendly outstanding staff service, delicious deluxe breakfast, with so many options, from wholesome choices like fruits steel cut oatmeal, boiled eggs, muffins, coffee, juice, breads, pastries, make your own waffle, milk, cocktail fruits and more.

Yes, we are a modest, family-owned AAA 2-star rated hotel with a single-minded dedication to consistent service, quality, and value. Every single member of our team, from the owner, to the managers, to our front desk staff, to our housekeeping team, to our maintenance crew to our landscaper believes in this mission.

Thank you for choosing to stay at the Old Town Inn and for the great review. We greatly appreciate your feedback, mostly it was a pleasure to have you as our guest, and we hope to see you again soon!

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,

Mike | Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2014

We stayed at an economy 2 full beds room last week, Thursday. The customer service at the front desk is great, very courteous staff. The lobby area is very cozy and welcoming. The parking was a challenge because it was pretty much full yet I was able to find a space in the back. My first impression once inside the room was the cleanliness. Yet, when I lifted one of the comforters I found two hairs on the bottom side of the comforter. The blankets have many small holes. Yet, other than that, all was fine. The breakfast in the morning is decent (waffles, cereals, sweet bread, fruit, milk, orange juice, coffee, etc.). The dining area is lovely. I'll definitely consider staying here again, hopefully in a better room.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Mely322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OTICustomerCare, Front Desk Agent at Old Town Inn, responded to this reviewResponded 17 August 2014

Dear Valued Guest-Thank you for the time taken to review the Old Town Inn San Diego and your Feedback is greatly appreciated. Our economy rooms with two double beds, only accommodates two guest and they are our original circa 1950 rooms. These rooms are the only original rooms in the hotel. Thank you for recognizing our front desk staff, we take great pride in welcoming our guest with a friendly smile, clean warm atmosphere lobby and to make our guest feel at home.

I am delighted to know despite the issues you encountered, you had a great experience during your stay with us. I apologize for the inconvenience it might have caused you with the bedding issue and parking. We realize that this is an area where our housekeeping department can improve to handle similar situations. I do apologize it was a challenge for parking, when we are full house sometimes guest do have two cars and not register the second car, on the other note next time notify the front desk. We will find a space for you or move our vehicles so you can take our parking space. We take great pride in our high level of cleanliness. I do apologize that we felt short in this instance. On your nest stay do not hesitate to notify the front desk of any issue and to gives us the opportunity to rectify the problem.

I am delighted to know you enjoyed our complimentary continental breakfast served fresh every morning, and our dining area bright and spacious met your standard. When you are ready to book your next stay with us, visit our website for the best room type selection and value. Don’t hesitate to call or email us we strive to offer the best personal service and value to our guest.

Thank you again, for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

* Book Direct with Us - For the Best Service, Selection, and Value! *

Yours in Hospitality,
Alex| Front Desk Agent
Old Town Inn
Visit our Hotel Website or Call Us at (800) 643-3025

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Old Town Inn

Address: 4444 Pacific Hwy, San Diego, CA 92110-3107
Phone Number:
Region: United States > California > San Diego
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in San Diego
#19 Romantic Hotel in San Diego
#22 Family Hotel in San Diego
#46 Business Hotel in San Diego
Price Range: £83 - £121 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Old Town Inn 2*
Number of rooms: 73
Official Description (provided by the hotel):
Our rates reflect what we are, a modest AAA 2 Diamond property, family owned with a priority on customer service. Great central location, commercial pocket – we joke that we are nowhere but right next door to everywhere. Amenities include a complimentary expanded continental breakfast, free wireless internet and parking, and heated outdoor pool. Children 12 and under stay free. Pet friendly. We have a wide selection of room types, including large apartments with kitchens. ... more   less 
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Also Known As:
Old Town Hotel San Diego
Old Town Inn San Diego
Old Town San Diego

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