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“Clean and friendly”

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Sheraton Mission Valley San Diego Hotel
Ranked #143 of 279 Hotels in San Diego
Sacramento, CA
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Clean and friendly”
Reviewed 11 June 2008

The loby, rooms, and restaurant are all newly remodeled in this hotel. They picked me up from the airport and showed me up to my room. The front side of the hotel is a little noisy, but the backside is nice and has a nice hillside view. Everyone was very friendly and the room felt really clean. The beds are so cozy too!

  • Stayed December 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Business service (e.g., internet access)
Helpful?
Thank Bridgiewig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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770 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (183)
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English first
Temecula, Ca
1 review
Reviewed 1 June 2008

I booked a room at the Sheraton for the Rock N Roll marathon. that was June 1, 2008 (I booked the room March 31, 2008). When my wife went to check in thay told her the hotel was overbooked and would NOT be honoring our reservation. We even had the confirmation code. The front desk was very nonchalant. The worst part about the situation was I called on Friday the day before to confirm my wifes name on the room and they confirmed the reservation. She also called on Saturday to confirm she would be there at 8PM and they confirmed the reservation again. AWFUL customer service. As we tried to work this out with the manager (who was useless) several other Expedia guests were told they were overbooked and turned back. However the hotel continued to book in guests they booked themselves. I would never recommend this hotel to anyone based on this, plus there are plenty of other customer friendly hotels in the are.

  • Liked — location
  • Disliked — aful customer service
  • Stayed June 2008
    • Value
    • Location
    • Service
Helpful?
Thank puck619
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these San Diego hotels

Pennsylvania
Level Contributor
33 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 May 2008

We were just returning from a cruise and wanted a hotel close to the zoo, so we chose the Sheraton. We really enjoyed our stay and thought the lobby & our room were very nice. The front desk staff were very friendly, and the bell hop was great and extremely helpful in getting us places. The shuttle service was a nice service quite a few times. The only downside was if you don't have a car you have to cross quite a few lanes of traffic on the highways there just to get over to the restaurants & shopping, other than that we loved our stay here.

  • Liked — Decor of hotel was nice, helpful staff.
  • Disliked — Inconvenience without car
  • Stayed May 2008, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LetsGetaway98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
san francisco, ca
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 May 2008

Coming to the Sheraton mission Valley was a refreshing and delightful experience, a complete contrast after a horrible experience with the car rental at Hertz at the san Diego airport. We were checked in quickly even though we arrived a few hours earlier than expected, and were immediately upgraded to a deluxe suite. We were politely informed about the free happy hour, free breakfast-- which was fabulous! The hotel is very conveniently located *assuming you have a rental car) next to fashion valley and other shopping, as well as freeways and the airport. The room itself was fabulous-- HUGE, since we got upgraded to a suite. It was a very very pleasant surprise, and we were very pleased with our experience at this hotel. I got a chance to go swimming in the morning as well and the pool is very clean and has plenty of towels for guests to use. This hotel has exceeded all of my expectations. I travel fairly often but I have to say that this is one of my favorite hotel experiences :)

  • Liked — the automatic room upgrade, pleasant service, pool, free breakfast
  • Disliked — no free internet access
  • Stayed May 2008, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank missgemni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level Contributor
75 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 27 April 2008

Booked for family of 5, through hotwire. Brought extra matress.
Very convinient hotel, nice pool good location.
make sure to join starwood for free breakfast.

  • Liked — convinience
  • Disliked — freeway
  • Stayed April 2008, travelled with family
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank israelifamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Odessa, TA
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 February 2008

I stayed at this hotel for four days while at a workshop. My room was very clean, quiet and quite comfortable with literally nothing to complain about. The public areas were also quite nice. The staff was very friendly and helpful. The only problem was with the elevators. They simply weren't were up to handling a crowd. The restaurant was okay. There's not much else really close but a fifteen minute walk will give you a nice selection of places to eat.

I do recommend getting a room away from the freeway.

  • Liked — Comfort of room
  • Disliked — Elevators
  • Stayed January 2008, travelled on business
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank doctorecr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, NY
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 January 2008

I stayed at this hotel with a few friends on vacation last summer. What a wonderfully pleasant experience! The customer service was just incredible. They gave us maps and directions to everywhere we were interested in going. They also gave us hints as to places we might enjoy. The only down side to this hotel is that it isn't anywhere near a beach. My friends and I had hoped to stay right on the beach. However, for this price, it was worth the short drive every day. There is a ton of shopping across the road.

The best part of this hotel was truly the people employed there. If I were to stay in that area again, it would be at this hotel!!

  • Liked — Customer Service!
  • Disliked — At least 10 minutes from most attractions
  • Stayed August 2007, travelled with friends
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank blueeyz028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sheraton Mission Valley San Diego Hotel

Property: Sheraton Mission Valley San Diego Hotel
Address: 1433 Camino Del Rio S, San Diego, CA 92108-3521
Phone Number:
Region: United States > California > San Diego > Mission Valley / Hotel Circle
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#43 Luxury Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sheraton Mission Valley San Diego Hotel 4*
Number of rooms: 260
Official Description (provided by the hotel):
Welcome to the Sheraton Mission Valley San Diego Hotel. Whether it is our comforting amenities, caring service, and spacious guest rooms, you're sure to enjoy your stay. ... more   less 
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Also Known As:
Sheraton San Diego Hotel, Mission Valley Hotel San Diego
San Diego Sheraton

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