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Reviewed 31 May 2014

Booked this hotel through an online discount agency. Had read some mixed reviews of the Bay Tower but for us this was a great stay in San Diego. It is a great location with a superb view. There is quick access to most of the popular sites in and around San Diego. Good pathway along water front to go for a walk. Staff where all friendly and helpful. Must agree with other reviewers that the cost of parking is a little pricey. Overall an excellent weekend!

Room Tip: The harbour city view from the seventh floor was excellent.
  • Stayed: April 2014, travelled as a couple
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Thank freezer_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 May 2014

Our room had a contemporary motif with a gorgeous view of the shoreline. There were numerous attraction sites that were just minutes away. The adjacent park and marina gave me some picturesque backdrops.

  • Stayed: May 2014
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Thank Felix T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2014 via mobile

I chose this hotel because of its location. But it is more than that. During our 5 day stay, we found the staff were all very friendly and helpful. The room was nice and always cleaned. We did not take the $5 room clean credit option as we went out for every meal. San Diego has some of the best restaurants in Southern California. The pool area is nice and valet parking was a good value over self park. We are planning to stay there again during our next trip in August.

Stayed: May 2014, travelled as a couple
Thank VictorVDenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We brought our daughter to San Diego as an end of school year treat to visit the Zoo and the beach and stayed at this Sheraton. We had such a great time! The staff was very nice, and we enjoyed all the amenities, especially the Marina pool and jacuzzi. We liked the room decor, but the rooms are quite small as are the bathrooms, but the bedding and pillows were comfortable. One thing management needs to recognize (Austin Gubrud, Manager) is if you want guests to participate in the Green Program, you need to add additional towel racks in the bathrooms, racks where guests can spread out their towels so they dry completely. There is one small hook in the bathroom, essentially nowhere for guests to hang up their towels. I would encourage management to actually stay in one of the rooms with their family (if they don't have one, "borrow" one!) and see what you think about the lack of racks in the bathrooms, whether participating in the Green Program or not!

We would definitely stay here again and really look forward to our next visit. Thanks for a great stay!

Room Tip: Would request a Marina tower room
  • Stayed: May 2014, travelled with family
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Thank 4TravelFamily4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AustinGubrud, Manager at Sheraton San Diego Hotel & Marina, responded to this reviewResponded 30 May 2014

Dear 4TravelFamily4,

I would take this opportunity to thank you for taking the time to post a review and for your recent stay. We love hearing great feedback like yours as we put forward everything possible to make every guest leave having had a great experience.

We are very sorry you found our rooms had a lack of hooks for towels, but you spoke and we listened. We recognized the problem and additional towel racks and hooks are in the plans for future updates.

Our staff will be pleased to hear about the job well done and the great experience you took home. Thank you for sharing your comments and we hope to host you again if future travel plans permit.

Warm Regards,

Austin Gubrud
Marketing Coordinator
Sheraton San Diego Hotel and Marina

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

after an all day flight it was nice to relax in a hotel that was close to the airport and that was priced right. the staff service was nothing short of excellent. when the hotel stopped serving food, the staff ordered up a bell hop to drive me over to their other property whereby the stayed open late. room and general amenities wee up to my expectations. for a four star hotel that had 80 dollar bookings in downtown San Diego, I was not at all disappointed and I felt that i truly received a great value for my dollar.

Room Tip: get a view of the marina
  • Stayed: May 2014, travelled on business
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Thank da3311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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