I've never met a valet like Paul the doorman at the US Grant and I can't imagine a better breakfast.
We got in late on a Saturday night after the long flight from the east coast -- sitting behind people who put their seats all the way back while the plane was still taxiing. Tired. Grumpy. Ready for whatever unpleasant experience was coming next. The cab pulled up and Paul was right there. Somehow, after fifty other Saturday evening check-ins, he remembered my husband's first name. Incredible. He immediately offered chilled water. Lovely. He smoothly took our bags, ushered us to the front desk, and introduced us to the check-in person. Perfect. One employee made all the difference in our moods and set us up to like -- or at least tolerate -- whatever came next.
Because of our Starwood status, the continental breakfast was included. I've had a lot of hotel breakfasts and thought I knew what to expect. But never, ever, have I had a free hotel breakfast that started with an amuse bouche. Three tiny, luscious muffins. And not just on Sunday. Once again, we were set up to like whatever came next.
- Free Wifi