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“Great Stay”

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Best Western Americana Inn
Ranked #124 of 279 Hotels in San Diego
Morgan, Utah
1 review
“Great Stay”
Reviewed 26 June 2014

We needed a place to stay close to Imperial Beach and Sea World. The room was very clean and the price was good. We was worried because we didn't know what to expect. It was very quite, never heard people coming and going. The bed was comfortable with white linen. Several places to eat close to the Hotel. A grocery store just down the road. The two days we ate Breakfast there they didn't serve Waffles, so I quess they serve them every other day. Enjoyed our stay and would go back.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Janet H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P P, Manager at Best Western Americana Inn, responded to this review, 30 June 2014
We appreciate the feedback, we do not serve them every other day, so I will make sure I contact our manager and let them know. We apologize that you did not get to enjoy them. But THANKS again for the the patronage and we do hope if you are in town again you come and choose us!
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298 reviews from our community

Traveller rating
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    57
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108
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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English first
Brisbane, Australia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 24 June 2014

We needed somewhere clean and close to San Diego and this fitted the bill perfectly. The staff were helpful and the room was perfect fro our needs. A short drive to the city and we were able to do everything we wanted to.
Would stay again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tracy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P P, Manager at Best Western Americana Inn, responded to this review, 30 June 2014
Thank you for the patronage, We appreciate your business and the kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 June 2014

This place is great! Stayed for the weekend and had no issues. Rooms was nice and clean, service at front desk was great. Cannot beat the location and the price. There are several places to eat within the parking lot that makes it even a better location.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
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Review collected in partnership with Best Western

Helpful?
1 Thank apamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P P, Manager at Best Western Americana Inn, responded to this review, 30 June 2014
Thank you for the kind words, we appreciate your business. If you are in town again please choose us! Again thanks!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
El Paso, Texas
Level Contributor
39 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 June 2014

At first it looked clean, but once we walked into the bathroom, there were tons of ants everywhere. We did call the front and someone came to spray. Breakfast was nice and the area seemed clean. The pool area was small and didn't seem clean, so we did not go swimming. Also, the towels had hair on them, we didn't know if it was from the house keeping, or if they didn't change them. Either way, it was gross and we were glad we had our own towels. We couldn't hear anyone in their rooms, but we could always hear people outside. We won't stay here again when we come back to San Diego.

Room Tip: Bring own towels.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Amanda M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P P, Manager at Best Western Americana Inn, responded to this review, 30 June 2014
We are very sorry that your stay was not what you expected, we are very surprised to hear that you had an issue with cleanliness, if you read the reviews you can see how important it is. Thank you for the feedback we will take care of and forward this onto management. Thank you again.
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Bradley, United States
Level Contributor
4 reviews
4 hotel reviews
Reviewed 16 June 2014

Very good hotel, responcive staff well appointed rooms, clean and nice amenities. The Hotel staff was very attentive and checked me in right away. The Hotel room was clean, and well decorated. It was a little far from my meeting place but the cost more than made up for the small inconvenience

  • Stayed June 2014, travelled on business
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Review collected in partnership with Best Western

Helpful?
Thank Robert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P P, Manager at Best Western Americana Inn, responded to this review, 19 June 2014
We are sorry that it was not the most desirable place geographically, however are glad you came and stayed with us. We thank you for the kind words and your patronage!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mobile, United States
1 review
Reviewed 15 June 2014

I had a wonderful stay at this hotel. The staff were wonderful and attentive to my needs. I enjoyed the comfortable stay and will likely return in about two months. This visit was needed and having a comfortable place of rest made all of the difference in the world. The staff were very attentive and I felt safe and comfortable.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Jo Ann S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P P, Manager at Best Western Americana Inn, responded to this review, 19 June 2014
Thank you for the kind words. We do try to make it as comfortable as possible and we appreciate that our guest notice it and they are happy! Please come again and we appreciate your patronage.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, United States
1 review
Reviewed 2 June 2014

Then DO NOT stay at this hotel! Our toilet overflowed when we just peed. The staff told us there 'was nothing they could do' until morning, then gave US a plunger to use which was old, brittle and did not work at all. We could not use the toilet in our room during our entire stay. Staff allowed us to use the toilet in a different room, but did not allow us to simply move to that room. I have been to campgrounds with better services and provisions than this hotels. Do not waste your money if you plan to pee at all.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Robertbelldon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P P, Manager at Best Western Americana Inn, responded to this review, 19 June 2014
We absolutely do not stand for this type of behavior and this will be brought up to the manager ASAP! Thank s for your information. And we are truly sorry for the uncomfortable situation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Americana Inn

Property: Best Western Americana Inn
Address: 815 W San Ysidro Blvd, San Diego, CA 92173-1827
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#13 Best Value Hotel in San Diego
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Best Western Americana Inn 2.5*
Number of rooms: 120
Official Description (provided by the hotel):
We are a gem situated near the Border of Mexico and very near downtown San Diego. We have close to 120 rooms! We have Free Hot Breakfast as well as Free WiFi, In Room Microwave/Fridge, LCD Flat Screen TV cable and HBO and Pool and Jacuzzi as well as Free off street parking and we have eateries in the adjacent parking lot. ... more   less 
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Also Known As:
Best Western Americana Hotel San Diego
Best Western San Diego
San Diego Best Western

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