My wife and I visited San Diego for a convention that I was attending. We were a bit apprehensive about staying there due to the negative reviews regarding noise from the trolleys and trains. We're glad that we didn't listen to those reviewers and decide to stay elsewhere.
The noise was never really a factor and the customer service was OUTSTANDING.
Upon arrival on the morning of the 22nd (10:30am) after a long flight from Philly (with a stopover in Houston) and after a long last few days of the week (we drove our son to college in NC from NJ and arrived home late Friday) we got our luggage and called the hotel for pick-up at the airport. The shuttle appeared very quickly and we were whisked to the hotel where we were told that they had set aside their best room (Room 103) so that we would not be disturbed by the trains since we would be there for five nights. We thanked them for that but we wanted a room where we could open the windows or have a balcony (only have a French balcony) so we waited for a different room (329). They stored our luggage and we went to lunch in Little Italy at a place called Fillipo's (okay food). We returned and our room was ready by 1:30.
The hotel has a shuttle and they really only take you about three miles from the property but they were very accomodating and took us to/from the zoo (over three miles). All you really have to do is reserve the shuttle and they will take you or pick you up. I took the shuttle to the convention center each morning and they also took us to the Old Town Transit center a few times.
The noise. Yes, there is noise but it's not what it is made out to be by some reviewers. The trolley comes by numerous times per day and the noise it makes is more like background noise. It's a bit noisier when the Amtrak train comes through but it's not something that would preclude you from staying there.
Breakfast is very nice and the evening reception is welcome. Wednesday is a BBQ night where the manager (Jonathan) cooks and serves burgers and dogs. It's a friendly evening.
The rooms were nice and clean although there should be more mirrors other than the one by the sink.
Pool -- nice but the sun doesn't hit it much past 5:15. Overall, it was clean but it needed some TLC by the rim. Staff was quick to act when one of the children threw up after swallowing some water. The pool was closed, shocked and vacuumed.
Smoking is a problem for those of us who don't smoke. Smoking is only allowed outside by the pool but the smoke seems to linger since there isn't much air circulation.
The staff is friendly and goes out of its way to help. I would definitely recommedn this to anyone.
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- Also Known As:
- Residence Inn San Diego Downtown Hotel San Diego
- San Diego Residence Inn