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“Very bad wifi, non security box in room, found lipstick on pillow..” 3 of 5 bubbles
Review of Comfort Suites San Diego Miramar

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Comfort Suites San Diego Miramar
Ranked #196 of 279 Hotels in San Diego
TUCSON AZ
1 review
“Very bad wifi, non security box in room, found lipstick on pillow..”
3 of 5 bubbles Reviewed 2 July 2014 via mobile

The signal is very poor...
I couldn't work in there...
No security box in room..
I found lipstick on pillow...
Very disappointed
...........................................................................................................,.................................

  • Stayed July 2014
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DANIEL A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sully C, Guest Relations Manager at Comfort Suites San Diego Miramar, responded to this review, 11 July 2014
Dear Daniel A,

Thank you for taking time out of your schedule to let us know about your stay.

Our high speed internet is an important part of the Comfort Suites Miramar experience. We are sorry that the connection left something to be desired. We have contacted our system administrator about your specific situation and have addressed it appropriately.

Your issue with housekeeping has been escalated to our director of housekeeping; I can assure you that your complaint is of the utmost importance. We work tirelessly on making sure every experience at our hotel is clean, cozy and comfortable and we can assure you if you decide to come back that is exactly how you will find us.

Finally, as stated in our check in materials, a safe deposit box is located at our front desk. When you come back, we encourage you to take advantage of this service.

Thank you again for your review, and we hope we get the chance to host you again.

Warm Regards,

Sully Cox, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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222 reviews from our community

Traveller rating
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    42
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Antwerp, Antwerpen, Belgium
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 30 June 2014

Taking into consideration for what I paid and what I got - it was more than I expected !! An urgent reservation done with walk in - courteous staff, quick registration , easy parking - perfect location to restaurants and overnite grocery requirements - easy approach to freeway entrance ... All conviniences perfectly offered !!!

Room Tip: Try getting a room no facing the road to avoid the noise
See more room tips
  • Stayed June 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank ABHAY1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sully C, Guest Relations Manager at Comfort Suites San Diego Miramar, responded to this review, 11 July 2014
Dear ABHAY1957,

Thank you so much for taking the time to review our hotel.

We are absolutely thrilled that you were impressed with staff and your check in expreience. We pride ourselves on having the best custoomer service in the Miramar area and I am so glad you noticed.

Our location is possibly our greatest amenity! We are thrilled you took advantage of it!

Please visit us again, rest assured, you can expect the same fantasic experience every time at the Comfort Suites Miramar.

Thank you again

Sully Cox, Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 26 June 2014

We are actively traveling family of 4 (average California size family) and love to travel. Our travel experience is probably above average so we will grade our experience over all as good in this hotel. As mentioned from many other guests this hotel need renovations especially rooms: showers, carpets, window treatments etc. but it is not a run down place and will meet your 3 star expectations. Pool area is small but again nice and clean. Not bad for 2 small water loving children to have plenty fun in it. Simple and good breakfast - good enough to get you morning started. Just make sure to be there ON TIME, otherwise… Hotel has plenty of parking and located right next to a great recreation area Miramar Lake. Front desk staff DEFINETLY needs more training in procedures how to meet and greed guests who is walking into lobby or just paying attention to your guests by answering simple questions. Just standing behind front desk won’t do well for guest who just walked in to hotel lobby and needs basic information thought official check in procedure. Again overall a good experience and if you are on a short time schedule and price compatible for hotels in San Diego area.

Room Tip: Plenty of parking behind building
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  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Garaz Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sully C, Guest Relations Manager at Comfort Suites San Diego Miramar, responded to this review, 29 June 2014
Dear Garaz Z,

Thank you for taking the time to let us know how we are doing.

I am thrilled to hear that you enjoyed your stay.

However I am sorry to hear that your experience with our front desk staff left something to be desired. We pride ourselves on providing the best customer service in Mira Mesa, I am sorry you did not have that type of experience. We have investigated your stay dates and have handled this issue accordingly.

It sounds like you enjoyed staying with us, we hope you give us a chance to earn that 5th star.

Sully C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

Perfect Suites in San Diego CA. I had a my son's wedding on May 17th 2014 and I have booked 5 rooms for 2 nights. Everybody Enjoyed services/food (plentiful). Staff was very cooperative. All rooms were clean and neat! Locations/Parking perfect. I have no complains at all!!!!

  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Yaminimish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sully C, Guest Relations Manager at Comfort Suites San Diego Miramar, responded to this review, 27 June 2014
Dear Yaminimish,

Congratulations for the wedding! What a happy occasion. We are so thrilled you chose to stay with us during that special time. We are so glad everyone enjoyed their accommodations.

We hope you come back when you can just.... relax.

Warm regards,
Sully C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sugar Land, Texas
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 5 May 2014

One of, if not THE, nicest Comfort Suites we've stayed at. The staff was extremely nice, the room was clean, and the bathroom was clean, nice, and accessible. The fitness center was clean, modern, and well equipped. The pool was pleasant and clean. The roll-in shower actually had drains surrounding the border of the shower so that water didn't get all over the bathroom floor. I don't know why more roll-in shower bathrooms don't have that. The rates here were very reasonable as well. I would definitely stay here again on my next visit to San Diego.

  • Stayed April 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ParaLaLove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sully C, Guest Relations Manager at Comfort Suites San Diego Miramar, responded to this review, 27 June 2014
Dear ParaLaLove,

Your feedback is so important to us. Thank you for taking the time.

We pride ourselves on providing the best customer service in Mira Mesa, and we are so glad you noticed.

Having an accesible room that is also comfortable and makes practical sense was a key part of the design. Your positive feedback is so very appreciated.

Please, come back and let us be your host once again,

Thank you and warm regards,
Sully C
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Level Contributor
307 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
3 of 5 bubbles Reviewed 4 May 2014

The rooms were clean and large. The beds were comfortable but the bathroom was small. On the first day the air conditioner was not working but they did fix it. The elevators are very slow. Access to the hotel from the freeway requires an U turn. The breakfast was plentiful.

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Robert I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sully C, Guest Relations Manager at Comfort Suites San Diego Miramar, responded to this review, 27 June 2014
Dear Robert,

Thank you for taking the time to tell us about your stay. Looking at your profile I can see you are a very busy person. Your time is valuable, thank you.

We are thrilled to hear you were happy about your room and the many new renovations we have put in place. We pride ourselves on our standard of cleanliness, I am glad to see that you noticed.

I apologize that we had to restart your air conditioner. With buildings as large as ours and the crowds that summertime brings, sometimes AC units can be overwhelmed. I am glad our engineer took care of the situation in short order for you.

Good news, there is now a brand new lit intersection in front of the hotel. No more U turns!

We hope to have you back next time you are in San Diego,

Warm Regards,
Sully C
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ottawa, Ontario, Canada
Level Contributor
162 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

As a Choice Club Member, I always search for one of their Member locations first. On this occasion, my wife and I found a Comfort Suites that lived up to every aspect of its advertisement.
We arrived to a very courteous Front Desk staff who quickly handled our reservation and took the time to thoroughly explain the many features of this beautiful Comfort Suites.
Assigned to Room 415, our room was access through a beautiful interior courtyard. The room itself was spacious and quiet (despite having the Interstate directly on the other side of our side of the hotel). To me, this speaks to solid construction ! Every aspect of our room was pleasing.
For dinner, we walked across the parking lot to a Denny's.
A unique feature of this hotel was the "Happy Hour" room just off the main entrance. Wine and beer were served. During our stay, a musician was there entertaining guests with Irish music played discretely in the background.
Complementary breakfast was served in a very spacious room. There was a wide selection of hot and cold items - well stocked, with staff there to attend to restocking, ensuring that nothing ran out (very, very much appreciated).
My wife and I HIGHLY RECOMMEND this hotel - and we will certainly be staying there during our next trip.

Room Tip: From our perspective, all rooms should be good. If you want to be closer to the elevator, just ask...
See more room tips
  • Stayed March 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Don W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sully C, Guest Relations Manager at Comfort Suites San Diego Miramar, responded to this review, 26 June 2014
Dear Don W,

Thank you for being a loyal Choice Privileges member. You have many hotel chains you could pledge your business to and we are so happy you chose ours.

The courtyard is one of my favorite parts of the property. I am thrilled you enjoyed it. I'm sure you liked the beautiful courtyard view from the fourth floor as well! When our hotel was built, special consideration was made to the proximity of the Interstate, and we are glad you found your room nice and cozy as intended.

Happy Hour is a unique feature of our hotel we are especially proud to offer. It is a great place to network, and just have a relaxing time.

Again, all of us here at the Comfort Suites are thrilled you had a wonderful stay and we hope you come back soon.

Warm Regards,
Sully C.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Comfort Suites San Diego Miramar

Property: Comfort Suites San Diego Miramar
Address: 9880 Mira Mesa Blvd, San Diego, CA 92131-1025 (Formerly Quality Suites)
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#29 Spa Hotel in San Diego
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Comfort Suites San Diego Miramar 2.5*
Number of rooms: 132
Official Description (provided by the hotel):
The Comfort Suites San Diego Miramar is located right off of Interstate 15 in Central San Diego. The hotel is within walking distance to restaurants, movies, shopping, and a short drive to San Diego's famous sights and attractions - SeaWorld, San Diego Zoo Safari Park, Balboa Park, Gaslamp Quarter, and San Diego beaches. ... more   less 
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Also Known As:
Comfort Suites i-15 Miramar Hotel San Diego
Quality Inn San Diego
Quality Hotel San Diego

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