If you are staying in or near the Gaslamp District while visiting sunny San Diego and looking to rent a bike, you may come across this conveniently-located shop. From all outward appearances, it looks like a relatively respectable place, and the owner is initially rather friendly.
Once you've invested the time and made the commitment to rent from him, that is where the pleasantries end. He clearly has no love/passion or even interest in biking. His bikes are marginally maintained, and are set up with only poorly-functioning bargain basement components. Ask him for a bike map, and he'll give you a barely legible photocopy, despite the fact that San Diego regional commute services provides comprehensive and free high-resolution, color maps- search for these online and print them out in advance if you plan to rent a bike from this place.
He rented me a bike that was too small for me, and I was foolish enough to trust him upfront by paying for multiple days in advance. I returned after the first day of riding with considerable neck pain asking if he could provide a larger model. He said simply, "No, and no refunds". The contract I signed didn't state this, we had no conversation to this effect in advance, and this very tourist-unfriendly policy was not posted in his shop. I wasn't asking for my money back for that day, only for future days since I wasn't going to be using the bike- it also would have provided him with the opportunity to rent it to someone else at the higher daily rate rather than the somewhat reduced multi-day rate. Ridiculously, the bike will now sit locked up at my hotel for the next several days, while I am forced to rent a bike that actually fits me from some other shop.
He was incredibly uncooperative and clearly didn't care about my business, since to him, I was "only a tourist". Very frustrating.
Please consider renting from a reputable local shop if you need a bike while visiting San Diego. It may seem like a little more work logistically, but it will leave you happy and satisfied.
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