We felt constantly gouged for money. First at reservation the Orbitz site said the price had increased while I was reserving a room. Don't get suckered by what appeared to be reasonable price online. Then during registration was told there was another $20 fee per night to have 4 people in a room with two queen beds! This room should value out at under $100, but with changes ends up over $200. Then enjoy a nice breakfast for $50 for four. Welcome to the Cape.
As others have stated, there is no early check in or flexibility on the 3:30 check in time and no offer to expedite or call you when it's ready. Really poor customer service.
Luckily the room was clean, spacious and had been recently renovated with a refrig and flat screen TV. The family said they would come back for the location, but for the value and lack of customer service we'll try somewhere else next year.
- Official Description (provided by the hotel):
- 65 Room Resort located on 12 acres between the National Seashore and the Wellfleet Bay Wildlife Sanctuary. Indoor/outdoor pools - hot tub - suites - king beds - Free Wi-Fi - Harrigan's Cafe - bike trail - B&B packages. Newly renovated. Green Certified. Solar powered. AAA Rated. ... more less
- Reservation Options:
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- Also Known As:
- Wellfleet Hotel Wellfleet
- Wellfleet Motel MA - Cape Cod