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“Easy-access location on the freeway. Basically a chain-hotel.”
3 of 5 bubbles Review of Mountain Lodge

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Mountain Lodge
Ranked #2 of 5 Hotels in Flat Rock
Certificate of Excellence
East Grand Rapids, MI
Level Contributor
110 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Easy-access location on the freeway. Basically a chain-hotel.”
3 of 5 bubbles Reviewed 19 April 2013

It felt like a chain hotel, not a "mountain lodge." Breakfast was bad. It was fine for what we were doing there (wedding) and the location was great (easy to get out and explore the area).

All that said, if you're here to see Asheville or Greenville, I would just hotel there. If you need to be in Hendersonville or Flat Rock for some reason, or if you're blocking rooms for a wedding, this place is perfect.

The price was great. Room was pretty clean, but we had to have sheets replaced because of big gross-looking stains. Service was prompt and *very* apologetic for the sheets mixup. They handled it well and I left feeling like it was a well-managed hotel.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Suydam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 reviews from our community

Traveller rating
    223
    62
    15
    5
    10
See reviews for
112
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22
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (78)
Date | Rating
  • English first
  • Any
English first
Raleigh, NC
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 6 April 2013

First off, I judge a hotel room by cleanliness. If a room doesn't feel clean, I'm not going to rate it very high. Everything else is secondary. This room seemed very clean to me. There was an odor of grease in the downstairs hallway on day one, but the morning of day 2 it smelled like bleach, so they were taking care of it. What else was good? The staff was very friendly, and they are very pet friendly. There was supposed to be a weight limit for dogs, but I don't think they cared, as I saw larger dogs. Note: dog owners: CLEAN UP AFTER YOUR DOGS!!!! Or take your pet to the empty lot across the parking lot! If people take advantage of their policies, those policies will change!

What was bad? The bed was a bit soft for our taste. They're located on the side of an interstate, so it's not a picturesque setting. Breakfast was free, but average, and the staff struggled to keep up with demand.

Improvements? I would have liked to see a wine reception in afternoons. Many places do this now. You've got a great lobby. It would have been nice to meet our neighbors. Also, amp up the breakfast menu, or at the very least, find a way to keep up with demand.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guyinthenextcubeover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hazlet, NJ
Level Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 bubbles Reviewed 4 April 2013

This place was not as the picture shows - the breakfast is terrible i could not eat anything. The location is not in a mountain and frankly nothing to eat around. The pool was not clean, You are better of hoteling in Ashville or Greenville.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank maud9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 3 April 2013

Took a weekend vacation by myself and I must say this was the perfect hotel to be in. It was very quiet and easy to get to from the highway. Would be a great place for a family vacation too. Although I slept in, they did serve free breakfast. Clean room. Friendly staff. Would recommend to friends.

  • Stayed November 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Ready2Trvl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 29 March 2013 via mobile

The rooms are nice. I luv the interior. Beds slept good. Very clean. Nice for family or just a romantic weekend. I recommend the king suite. Nice little town before ashville. Things to do. I was disappointed in the wine and cheese and other appetizers! Need to upgrade and add some wine glasses plus food.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mrmackswife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Saint Charles, Illinois
1 review
5 of 5 bubbles Reviewed 24 March 2013

If you are in the area, a don't miss place. A well appointed large room in a lovely setting. The breakfast was quite remarkable and included in the package. Very clean. Friendly helpful staff. We pklanon a return stay.

  • Stayed March 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Susan v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kennesaw, Georgia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 March 2013

Seen a deal on Groupon and started to plan a little weekend getaway. They are not very far away from Ashville, NC. Many things to do around Ashville area. Hotel staff were very pleasant to deal with. Very accommodating. Booked a studio double, when they heard we had multiple guests, we were offered a free upgrade to a king suite. We arrive at the hotel two hours prior to check in, and were allowed access to our rooms. We had a little issue with the sheets which needed to be switched however, everything else was great. Room was decent, comfortable beds. 4 stars!!!

Room Tip: Ask for rooms with the waterfall view
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Omi A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Lodge

Property: Mountain Lodge
Address: 42 McMurray Rd, Flat Rock, NC 28731-5810
Region: United States > North Carolina > North Carolina Mountains > Flat Rock
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Flat Rock
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Mountain Lodge 3.5*
Number of rooms: 64
Official Description (provided by the hotel):
Authentic ALL-SUITE Mountain Lodge nestled in the heart of the Blue Ridge Mountains and convenient to Asheville, Historic Hendersonville and I26. The perfect place for affordable vacations, weekend getaways, reunions, retreats and honeymoons. You and your family will enjoy quality time together and the montage of local activities and attractions including; Biltmore Estate, Blue Ridge Parkway, Chimney Rock State Park, Dupont & Pisgah National Forests, NC Arboretum, Flat Rock Playhouse, Apple Valley and the world famous downtowns of Hendersonville and Asheville! Western NC's only ALL-SUITE Lodge with luxurious "Suite Sleep" bedding. In addition, you will enjoy the sounds from our waterfall, relax in our indoor pool, or play a board game in our library. Award winning in house chef, nature trail, s'mores bonfire, waterfall courtyard, fitness & business center, basketball & more! ... more   less 
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Also Known As:
Mountain Hotel Flat Rock

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