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“Nice stay and staff.”

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Mountain Inn & Suites
Ranked #3 of 6 Hotels in Flat Rock
Certificate of Excellence
Reviewed 1 October 2013

Quiet hotel and room was roomy. I didn't like the room smell when first entered the room and the bed was a little saggy! Had problems with internet service, but the hotel staff could not have been nicer. Breakfast was good and well maintained.

Room Tip: Suites are a little roomier, but If you want a view, don't get a suite.
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  • Stayed: September 2013, travelled as a couple
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Thank katork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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184 - 190 of 295 reviews

Reviewed 29 September 2013

We just attended the first Mountain Wine & Music Festival organized by Mountain Inn & Suites and local winerys and we had a great time at the festival and a great stay at the adjoining inn! The price was very reasonable and the room was clean and comfortable, and we enjoyed a hot breakfast the next morning as well! The staff was friendly and helpful and went out of their way to ensure we had an enjoyable stay! We will definitely stay here again at next year's MW&MF, and will certainly recommend this place to visiting friends and relatives.

  • Stayed: September 2013, travelled as a couple
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Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

This hotel was a nicer place than I usually stay in. I chose it for the jacuzzi in the room and it was excellent. The exterior of the building and the lobby are nice. Every staff member I spoke with was friendly and very helpful. The room was spacious and the bed comfortable. Only minor drawbacks - cleaning agents used in the room left a strong smell, but I quickly did not notice. Had to get out of the jacuzzi wet and cross the room to turn the jets on and off. I missed having a swimming pool.

  • Stayed: September 2013, travelled as a couple
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Thank Chris C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 September 2013

We have been to Henderson/Flat Rock several times and have always stayed at this hotel on Upward Road. We especially like the off-the-road location. It's a great place to take a walk and not have to worry about traffic. It is very convenient to all of the places we like to visit- the Flat Rock Playhouse and the town of Flat Rock, downtown Hendersonville, the Lake Lure area, the apple orchards & markets, and just the beautiful NC scenery in general.
Some have mentioned the noise at the hotel, but personally, we have not been bothered with that. There was even a ball team (middle school, I think) staying there the last time and we were pleasantly surprised that we didn't hear them at all.
The breakfast was satisfactory and the guy who was in charge each of the 2 mornings we were there was doing a great job of replenishing the items. My husband asked about yogurt and the attendant immediately went to the kitchen and brought out some. All of the staff we came in contact with were very friendly and helpful.
We hope to go back again later this fall and will certainly stay here again.

  • Stayed: August 2013, travelled as a couple
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Thank Betty H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 September 2013

We've stayed here several times over the last few years with our small dog. The hotel is very clean and quiet. It's conveniently located to the expressway. You can get to in-town Hendersonville in 10 minutes. The grounds are well kept. The continental breakfast is OK. This hotel is a good value. The staff is friendly and helpful. We used the exercise room, which is small but fine for our needs--one treadmill and two elliptical machines.

  • Stayed: September 2013, travelled with family
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Thank MACON51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2013

This motel was right off the interstate at Flat Rock, NC. We had tickets for the Flat Rock Playhouse and so it was an ideal spot for that. I was not overwhelmed with the motel. When we entered the room, it was obviously, very clean but there was a musty smell that I could not identify. We turned the air conditioner up and by the next day it seemed to be gone. The breakfast on Friday was not much but Saturday was a little more. However, Cracker Barrel, McDonald's and Dunkin Donuts were right across the highway. I would stay here again. Though I would probably say something to the manager about the smell.

  • Stayed: August 2013, travelled as a couple
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1  Thank mimimartha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2013

We booked online at the last minute. The manager was friendly and helpful. The room was clean and the staff accommodating. The free continental breakfast was OK. This is a good place to stop and spend the night while traveling. Nothing fancy. The only negative is that they have smoking rooms on the same floor with non smoking rooms. The smoking room across the hall must have had several full time smokers lighting up the entire time with the door open. This gave the hallway a awful order. If you have a problem with smokers you may wish to look elsewhere.

  • Stayed: July 2013, travelled as a couple
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1  Thank Stephen6968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Inn & Suites

Address: 755 Upward Rd, I-26 at Exit #53, Flat Rock, NC 28731-5665
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Flat Rock
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 6 Hotels in Flat Rock
Price Range: £73 - £82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mountain Inn & Suites 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Mountain Inn & Suites is locally owned and operated allowing us to put the emphasis on our guests versus corporate procedures and policies. We take great pride in anticipating and exceeding our guests’ expectations. Our #1 goal is to provide you with clean and well maintained accommodations combined with genuine Service and Mountain Hospitality, second to none.A popular destination for visitors to Asheville, Biltmore and the mountains of Western North Carolina, we are conveniently located just minutes from Hendersonville and historic Flat Rock. In addition, our guests have free wireless internet access and will receive a complimentary Hot breakfast each morning. We would love to be your host! ... more   less 
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Also Known As:
Mountain Inn And Suites
Mountain Hotel Flat Rock

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