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“Very nice for the price.” 4 of 5 bubbles
Review of Mountain Inn & Suites

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Mountain Inn & Suites
Ranked #3 of 5 Hotels in Flat Rock
Certificate of Excellence
Duluth, Georgia
Level Contributor
46 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Very nice for the price.”
4 of 5 bubbles Reviewed 24 November 2013

We stayed here just for the night on a recent visit to the Biltmore Estate. It is about 25 minutes away, but that was perfect for us. The room was small, but clean and they did provide us with a small fridge and microwave, as we had requested. The beds are a bit on the hard side, but that's just personal preference. The staff was friendly and that is more important than anything else. This hotel is more than adequate for what we needed.

Room Tip: The King suites are a bit larger than the double queen suites.
See more room tips
  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank menmarty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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270 reviews from our community

Traveller rating
    128
    95
    29
    10
    8
See reviews for
86
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (58)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Clinton, South Carolina
Level Contributor
44 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 4 November 2013

We decided, last minute to spend the night...the girl at the desk helped us find a room to suit our needs. She was very friendly and went out of way to let us see the room and approve it. The bed was comfortable and breakfast was good! She also recommended nice restaurants to eat for dinner.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Gloria S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Asheville, North Carolina
Level Contributor
75 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 bubbles Reviewed 23 October 2013

I agree with previous review. The cleaning supply smell was overwhelming and made me feel sick. I do not understand the TA ranking of #1 hotel in Flat Rock; certainly not the #1 hotel in Hendersonville area. (Check out Mountain Lodge right next door instead.) The room is very dark and the lighting is very poorly done. Only 3 hangers. Cheap little frig (that needed defrosting). Unprofessional (in dress and manner) night desk clerk while morning/day clerks were professional and friendly. Bed too soft and my back hurt the next day. When we arrived early evening, the maids still had their huge carts in the hallway and we could barely get in our room. The next morning they were out in the hall chattering away at 8:00 am while I was still trying to sleep.

  • Stayed October 2013, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank MDinNC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Jacksonville, Florida
1 review
5 of 5 bubbles Reviewed 23 October 2013

I went to NC with friends to ride motorcyles throught the Blue Ridge. Thankfully the Inn was Clean, friendly and very accommodating! Breakfast was simple and coffee was delicious! I will definitely be returning and recommending the Mountain Inn and Suites!

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank JMac0314
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fort Lauderdale, Florida
Level Contributor
127 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
2 of 5 bubbles Reviewed 18 October 2013

Unfortunately, we had to pay $119 for what can be described as mediocre at best. The room deodorizer was nauseating and the bed was soft and creaking. The wallpaper in the bathroom was peeling off the walls. Based on some TripAdvisor reviews, we had high expectations. Huge disappointment and I don't believe their claim that it was just renovated, unless they mean the lobby.

  • Stayed October 2013, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JMETravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Georgia
Level Contributor
82 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 15 October 2013

This hotel looks like a nice chain but apparently there are only 2. The parking lot is large, clean, and well lit. Check-in was quick and the staff was polite. My room was excellent - large, clean, and comfortable. The reasonable price and location make this a major find for me. There is no pool (says so in their advertisement). The hotel shares their parking lot with Mountain Lodge. If a property starts with 5 stars and goes down when things go wrong, this hotel get all 5 - I couldn't see anything to complain about. Tip: if you are going for the first time, the entrance road is very close to the I-26 interchange. Be careful to turn onto the frontage road - not the interstate highway. I will be back.

  • Stayed October 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EENG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grayson, Georgia
Level Contributor
592 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 1 October 2013

Quiet hotel and room was roomy. I didn't like the room smell when first entered the room and the bed was a little saggy! Had problems with internet service, but the hotel staff could not have been nicer. Breakfast was good and well maintained.

Room Tip: Suites are a little roomier, but If you want a view, don't get a suite.
See more room tips
  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank katork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Mountain Inn & Suites

Property: Mountain Inn & Suites
Address: 755 Upward Rd, I-26 at Exit #53, Flat Rock, NC 28731-5665
Phone Number:
Region: United States > North Carolina > North Carolina Mountains > Flat Rock
Amenities:
Business Centre with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Flat Rock
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Mountain Inn & Suites 3*
Number of rooms: 67
Official Description (provided by the hotel):
The Mountain Inn & Suites is locally owned and operated allowing us to put the emphasis on our guests versus corporate procedures and policies. We take great pride in anticipating and exceeding our guests’ expectations. Our #1 goal is to provide you with clean and well maintained accommodations combined with genuine Service and Mountain Hospitality, second to none.A popular destination for visitors to Asheville, Biltmore and the mountains of Western North Carolina, we are conveniently located just minutes from Hendersonville and historic Flat Rock. In addition, our guests have free wireless internet access and will receive a complimentary Hot breakfast each morning. We would love to be your host! ... more   less 
Also Known As:
Mountain Hotel Flat Rock
Mountain Inn And Suites

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