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“OK but unreasonable ”
Review of Stevens Inn

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Stevens Inn
Ranked #5 of 22 Hotels in Carlsbad
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“OK but unreasonable ”
Reviewed 22 June 2014 via mobile

I have recently stayed at the Best Western in carlsbad and it is a very nice hotel. The exception being that I was at the hotel bar eating dinner and talking with friends and when it hit 21:00 a security guard told me I needed to leave. When I asked why he stated it was because I didn't have on a collard shirt......at the Best Western.....not a country club but the Best fricking Western! Long story short this place will get no more of my money because they are kicking very good paying customers out for reasons that are unacceptable.

Stayed June 2014, travelled on business
Helpful?
1 Thank Matthew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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568 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (64)
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Porter ranch, ca
Level 4 Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 June 2014 via mobile

We were pleased with the room size, but found that the room was a little dated. The breakfast was good enough and there were cookies at the front desk. The internet never worked. In addition, there were no chairs at the pool. If you had small kids who wanted to go in the pool, you would have to go in with them or sit on the cement to watch them.

Stayed June 2014, travelled with family
Helpful?
1 Thank Maria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2014

We originally booked a suit, booked severall weeks in advance, called the night before to check on the room to get there and have no room at all. We we're offered two queen beds and some extra blankets for someone to sleep on the floor. Our group is on a 11 day road trip with no way to change plans, so we agreed for one to stay on the floor. To find out OUR BEDROOM WAS TAKEN not once but TWICE. The service was terrible, Justin blaming the horrible service on a human error and was no help to finding a extra bed. We canceled our room and stayed at the Days inn in town who was very helpful and not a bad rate at all!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank katelynwheat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Carlsbad hotels

Los Angeles, California
Level 5 Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 16 June 2014

This was my fifth stop on my road trip from Los Angeles, California to Quebec city, Canada. Great hotel but not a great value. They have a good breakfast, the staff was friendly, the room was large and spacious.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terrell C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lake Toxaway, North Carolina
Level 5 Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 June 2014

The motel rooms were large and clean, much nicer than I would expect from a place with doors that open to the outside. The bed was comfortable and I received a decent night's sleep. These are the important things.

On the other hand. We stayed in building 6. The internet here was on-and-off (mostly off). We had great wifi signal on all of our devices, we just couldn't reach the internet. I first thought it was just overcapacity on the network, but I woke up early (6:15am) and tried with even worse luck.

The breakfast food was good, typical of what one would expect at a motel, however it seemed a bit disorganized. The place was very crowded, with no instructions on where to sit, whether to get in line for the buffet, or sit down first, it was just frustrating. When we finally sat and got our meals, we had to run down a waitress for silverware. A meal ticket is required to get the 'free' breakfast, we enjoyed that on the front it was printed, "don't forget your server, please tip"... We never saw a server.

Anyway, it was a decent nights sleep, but we'll probably try to stay elsewhere next time.

Room Tip: Don't stay in building 6 if you want good internet!
See more room tips
  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jeremy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Show Low, Arizona
Level 6 Contributor
169 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 1 June 2014

This hotel/motel is large , clean and reasonable. Breakfast area is modern with good choices(much better than the myriad of breakfasts offered by seemingly every hotel). The actual restaurant is attached to the hotel and was packed with locals for Friday night Fajitas. Very good Chinese buffet close by. Grounds are clean with grassy area. 25 minutes from Carlsbad Caverns.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tomtomaz2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Espanola
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014

Overall fairly good experience. Staff was friendly and efficient; room was clean and fairly comfortable, but a little noisy from adjoining room doors slamming doors. Bathroom/shower room was a little cramped and tacky. *NOTE: All motels in the Carlsbad area are currently overpriced due to the increased oil field activity.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stevens Inn

Property: Stevens Inn
Address: 1829 S Canal St, Carlsbad, NM 88220-6517
Region: United States > New Mexico > Carlsbad
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 22 Hotels in Carlsbad
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Stevens Inn 2.5*
Number of rooms: 220
Official Description (provided by the hotel):
Formally know as Best Western Stevens Inn we are now Independent and are doing business as Stevens Inn Inc. ... more   less 
Reservation Options:
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Also Known As:
Best Western Stevens Hotel Carlsbad
Carlsbad Best Western
Best Western Carlsbad

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