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“If you can live with 1 Queen then Fantastic place to Stay”

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Candlewood Suites New York City Times Square
Ranked #231 of 466 Hotels in New York City
Level 4 Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“If you can live with 1 Queen then Fantastic place to Stay”
Reviewed 15 July 2012

Just in the southern mix of Times Square, you are home. Great Service, Rates and Nice rooms but no space for extra bed, Only 1 Queen bed. We loved the friendly atmosphere with home like amenities.

Thank you for a great stay.

  • Stayed July 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Chew302
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GeneralManagerTS, General Manager at Candlewood Suites New York City Times Square, responded to this review, 16 July 2012
Thank you so much for your kind words. We strive to ensure all of our guests are happy with their stay and consider us home. It means so much to know your experience was a pleasant one. We hope to see you again soon!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (360)
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Melbourne, Australia
Level 5 Contributor
75 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 13 July 2012 via mobile

Brand new studio apartment with great size rooms, small kitchen, 5min walk to time square, helpful & friendly staff, great for a short or long stay. Really reasonably priced for a property so new & central. We are returning in August & we can't wait!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank L_12_10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 15 July 2012
Greetings from the Big Apple! It is a pleasure to hear you enjoyed your stay with us and are already planning on returning. We are also happy to hear you were able to enjoy all of our hotel amenities during your stay as well. Looking forward to seeing you again!
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Brussels, Belgium
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 13 July 2012

We stayed in this hotel in June.
It was our first trip to New York, when we came from JKF airport it was easy to reach the hotel.
It's only a 5 minute walk to the subway.

The room was spacious, just the queen size bed was a little bit to small for 2 high people.
But the bathroom was clean and there were some supplies that were very helpfull.

We stayed in NY when it was really hot, so the refrigerator in the room was welcome.
We didn't use the kichten, but there was everything you needed to cook something or to prepare something.

The hotel is near Times Square and Broadway, also a little walk to Empire Building. When I come back to NY, I would stay here again and I would recommend this hotel to everybody. The location is perfect, it's calm in the street but I always felt save in the neighbourhood, the price is reasonable, the room is clean and big enough.

The front office staff was friendly and very helpfull. At it was our first stay in Candlewood she explained me everything about the hotel and the facilities.

  • Stayed June 2012, travelled as a couple
    • Value
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Helpful?
3 Thank Lien D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 15 July 2012
Hello and thank you for writing us on tripadvisor.com. We are pleased to hear you enjoyed your stay with us and would return to our property. It is also nice to hear that you were able to experience all that New York as to offer. Our close location makes it easy for our guests to explore the local areas without having to go to far. We look forward to seeing you again! Until then happy travels.
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Amsterdam, The Netherlands
Level 3 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 10 July 2012

The hotel is very well located near 42nd Str and Times Square. The room furniture is a bit out dated, but clean. The kitchenette is new, and very clean. Well equipped to make yourself your own breakfast or heat up whatever you have taken from one of the many take-aways. The bathroom is also clean and well equipped with toilettries and hair dryer. All in all the room is not small, especially not for New York. The price is also allright. The only thing that really bothered us, that there are only two average elevators for a 32 story building, and one of the elevators was out of use. As we heard from other guests, at least for over a week. That means that you really have to take some extra time for going upand down, because the elevator stops at every floor, and down in the lounge people are queueing for the elevator. if you've bad luck, you have to wait two times until the elevator is back from it's stop-train journey, because there are too many people and luggage who want to use this elevator.
Apart from this (or ask if you can have a room below the let's say 5th floor) it's a good hotel.

Room Tip: Avoid the elevator and make sure you have a room below the fifth floor.
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  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Emer58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 15 July 2012
Good day, and thank you for leaving us a review of your stay on tripadvisor. We are sorry to hear that the elevators had given you so much trouble during your time with us but we hope that you were able to enjoy everything else about our hotel. Hope to see you soon! Until then happy travels.
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Kamloops, Canada
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 July 2012

We greatly enjoyed the central location in NY, the well equipped kitchen with lots of fridge space, and the clean comfortable and air conditioned room! Our only complaint was that one of the elevators was broken for most of our four night stay which involved taking the stairs a few times as the one elevator was not sufficient on the busy times. The front desk staff were fun, friendly and helpful to us with some good NY info on how to get to the airport and navigate the 4th of July fireworks crowds, etc. The Italian bar and restaurant across 39th was also great!

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank daninkam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 15 July 2012
Hello and thank you for leaving us a comment on tripadvisor.com. We are sorry to hear that the elevators had given you some trouble during your stay but we hope that you were able to take advantage of the other amenities our hotel provides. Being so close to the Hell's kitchen area there are so many great restaurants to choose from. Glad to hear you had an enjoyable stay with us. We hope to see you soon!
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Istanbul, Turkey
Level 6 Contributor
158 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 9 July 2012

It was a great stay in the hotel. The staff was very helpful and friendly. In the hotel you can find everything you can unexpectedly need on a trip- a printer, adapters/converters, etc. The location of the hotel is in the walking distanceto the metro, bus stops, shopping malls, various restaruants, a bit longer a walk but styill not far is the pier 84 where you can have Circle line cruises and rent a bike. The room is really great! It is not huge, but there is a stove, a fridge, AC, a very cozy bathroom.
The negative sides were: a very very very slow internet. When we asked to change bed linen and towels- the towels were brought the same day, but about the bedsheets we had to wait and ask for 2 days. And when they brought them- we had to change them ourselves (but I guess this is the point of an extended stay suites and they informed us that the service is done once a week. It is just that I did not want to change the bedlinen myself :-).

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TalyaRu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review, 13 July 2012
Hello and thank you for taking the time to provide us with your feedback on your overall stay. I am glad you were able to take advantage of the amenities we offer at The Candlewood Suites in Times Square! I do apologize for any inconveniences accessing the wifI may have caused you during your trip. Please remember to visit or stop by if you are around the New York City area. I wish you a good day and safe travels wherever you may head.
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Abu Dhabi, United Arab Emirates
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 9 July 2012

Stayed here for 5 days early July in a queen suite which was quite spacey and comfortable (easy for two). Equipped with microwave full fridge, sink and stove. Very clean and the furniture though not ultra modern seemed classic and good for the area. Love walking down two streets for a huge metro and bus station (Port Authority) just on 41st & 8th. They have a small snack shop open 24 hours, did not use the laundry facility but also complimentary machines are located in the basement. If you are in for a good & quite night and do not fancy luxurious hotel it serves the purpose well. I am quite picky especially with bathrooms and I found my suite quite pleasant.

Room Tip: Pick a higher floor for a quieter night sleep (mine was 1606).
See more room tips
  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MalkiD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
, Guest Relations Manager at Candlewood Suites New York City Times Square, responded to this review, 13 July 2012
Greetings from the Candlewood Suites in Times Square New York! Thank you for taking the time to let our traveler community know how convenient and squeaky clean your stay was. Our family strives to make each and every guest’s stay enjoyable and pleasant as yours. Thank you for choosing our property to stay in; until then I wish you safe travels.
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Additional Information about Candlewood Suites New York City Times Square

Property: Candlewood Suites New York City Times Square
Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#46 Best Value Hotel in New York City
#109 Family Hotel in New York City
#119 Romantic Hotel in New York City
#165 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the newly renovated, all suites Candlewood Suites hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center, Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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