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“Quite nice!” 4 of 5 bubbles
Review of Candlewood Suites New York City Times Square

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Candlewood Suites New York City Times Square
Ranked #207 of 467 Hotels in New York City
Certificate of Excellence
Copenhagen, Denmark
Level Contributor
97 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Quite nice!”
4 of 5 bubbles Reviewed 30 May 2014 via mobile

I booked this hotel at the last minute because most other hotels were completely booked in the area where I needed to be.

I was pleasantly surprised by the set up at this property - the room I stayed in had a kitchenette, a refrigerator and work-desk. It felt like a mini studio apartment.

The property was nicely maintained. Clean.

  • Stayed April 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TravelingNut1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 10 June 2014
Hi there from the Candlewood Suites Times Square family. We are so happy to hear that you found us to be accommodating. We're delighted to hear that you liked the set up of the rooms as we do think of our hotel as your "home away from home". We hope that you will choose us again in the future!
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1,803 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (353)
Date | Rating
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English first
Buffalo, New York
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

Booking a hotel room around Memorial Day in NYC can be horrific. Jumping around sites and comparing prices is tedious. I knew we wanted to be around Times Square because I have friends close by. Candlewood Suites was definitely one of the most reasonable hotels in the area. When we arrived the staff at the front desk was extremely friendly. Our room was equipped with a kitchen - including full fridge, microwave, mini stove, pots and pans etc. The entire room was very clean. Our bed was super comfortable. And most of all: our room was VERY quiet. The difference with this hotel and others: no daily room service for up to 5 days. You can get clean sheets and towels from the front desk. This is the way they keep prices down. I love that whole concept plus I hate people knocking on my door early in the morning to clean my room. On our departure day I saw that they dry cleaned the bedspreads after each visit! What a relief! Most hotels DO NOT do that. I would definitely return here in a heartbeat.

  • Stayed May 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Fotobabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 10 June 2014
Greetings from the Candlewood Suites Times Square family. We would like to thank you for your feedback as we are happy to hear that you found our hotel to be convenient for your needs especially during a busy holiday. We are also delighted to hear that you would come back and stay with us again! Safe Travels and hope to see you real soon!
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Level Contributor
43 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 28 May 2014 via mobile

The hotel rooms were really nice, big enough for our 2 large bags. Modern and very clean. The location was really convenient, being close to many places.
The only drawback would be the housekeeping, the room will only be cleaned once a week, so for a stay of 4 or 5 nights, you are stuck with an untidy room. Other than that, the hotel has really good value.

Stayed May 2014
Helpful?
Thank Akasmaa5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 10 June 2014
Greetings from the Big Apple! Thank you for leaving the Candlewood Suites Times Square a review about your recent stay. We appreciate your feedback and we hope to accommodate you again in the near future!
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Mumbai (Bombay), India
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

one of the reasons to rate this as "very good" is the outstanding locations of this hotel. very close to times square, this hotel has decent size rooms and provides a mini kitchen in the room. also it provides a free laundry service.
one of the disadvantage is the price - which i found to be expensive

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Bhavin2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Teresa V, Front Office Manager at Candlewood Suites New York City Times Square, responded to this review, 10 June 2014
Greetings from the Candlewood Suites Times Square Family! Thank you for your feedback about your recent stay with us. We value your review and we are so happy to hear that you found our location to be very convenient. Please come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fremont, Ohio
2 reviews
5 of 5 bubbles Reviewed 21 May 2014

Great location on 39th near 9th ave so easy walking to theaters, time square, trains etc. Very friendly and helpful staff. Rooms very clean, great kitchenette, comfortable beds. Since I tend to let things lay around the room, use my towel more than once, can make my own bed, I preferred the once a week room service. Could get more service if request. Too busy to stay in room other than sleep anyway.
Fast elevator. Only 6 rooms/floor so quiet. Small shop for food, snacks, drinks in lobby. Quiet street with fabric stores. Small neighborhood restaurants, stores just around corner on 9th. Had breakfast at 43rd and 9th - 2 eggs, 2 toast, hashbrowns=$1.50! DEFINITELY RECOMMEND THIS HOTEL!

Room Tip: Stayed on 30th floor and had instant hot water. Good view.
See more room tips
Green Features: Liked now having constant cleaning and washing of sheets/towels etc
  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank def777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, 23 May 2014
Greetings from your home away from home,

Thank you for your kind words. What a great breakfast spot you found!!!We look forward to having you soon and don’t forget to contact me in advance. Safe and happy travels.

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
181 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 20 May 2014 via mobile

Central location - short walk to Time Square
Full size fridge was handy
Decent size room - smallish bed
Free DVDs at desk
Only weekly room cleaning - have to call down to replace towels
Nothing fancy but ok for a reasonable rate
No restaurant nor breakfast

Stayed May 2014, travelled as a couple
Helpful?
Thank MrESP2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, 23 May 2014
Greetings from New York,

Thank you very much for taking the time to share your feedback with us on your most recent stay. I am so sorry we were not able to exceed all of your expectations. I hope you can give us another opportunity to “wow” you on your next trip in.

Happy Travels and I hope to see you soon.
Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
2 reviews
5 of 5 bubbles Reviewed 16 May 2014 via mobile

Friendly staff, nice room (with a good kitchen), quiet hotel, great location, free and fast wifi. There is no room service everyday, but for me it works fine, I prefer, actually. The price is not cheap, but good (for NYC standarts, of course). Overall, I enjoyed my 7 nights stay with my wife. I recommend this hotel.

Stayed June 2013, travelled as a couple
Helpful?
Thank Lucas G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MonicaNarvaez, Front Office Supervisor at Candlewood Suites New York City Times Square, responded to this review, 17 May 2014
Thank you very much for your kind recommendations! I am glad you and your wife were able to take advantage of all of the amenities we offer. I hope you continue to choose us as your home away from home on your next adventure in the city that never sleeps.

Warmest Regards,

Monica Narvaez
Front Office Supervisor
P. 212-967-2254
F. 212-967-4110
monica.narvaez@hhmlp.com
339 West 39th Street
New York | NY | 10018
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Candlewood Suites New York City Times Square

Property: Candlewood Suites New York City Times Square
Address: 339 W. 39th Street, New York City, NY 10018-1401
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#37 Best Value Hotel in New York City
#112 Family Hotel in New York City
#122 Romantic Hotel in New York City
#170 Business Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Candlewood Suites New York City Times Square 3*
Number of rooms: 188
Official Description (provided by the hotel):
Let our Times Square Hotel be your Home Away From Home Located at the 'Crossroads of America', the new, all suites Candlewood Suites Hotel at Times Square has the perfect location for extended stay business and leisure travelers. We are convenient to the major businesses in Times Square, as well as the attractions of New York City. If you are traveling to 'the Big Apple' for just an overnight stay or for an extended stay, our NYC hotel's studio suites, with full kitchen facilities, will make your trip a smashing success. Our hotel's Times Square address places us within walking distance of the Jacob Javitz Convention Center,Legg Mason, Ernst & Young and Merrill Lynch among others. Our suites offer extended stay guests a comfortable workspace, free high-speed,wireless Internet access and we are pet friendly. Leisure guests know that our hotel in NYC's Times Square is centrally located so it is easy to visit the best of the city; the electricity of Times Square, the majesty of the Empire State Building and the excitement of Broadway Theater are at our doorstep. All modes of transportation, from trains, buses and cabs, are nearby. Our extended stay Midtown Manhattan hotel offers deluxe amenities including a DVD lending library and a free 24-hour Fitness Center. There is the Candlewood Cupboard, located in the main lobby, for food and sundries. We also offer free laundry facilities. ... more   less 
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Also Known As:
Candlewood Suites New York City Times Square Hotel New York City

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