We love a good meal at TGI's here in the UK so for our first meal after landing in NYC we figured we might as well go somewhere familiar.
Unfortunately this place was horrendous and we should have just eaten at BK or McD's!
We waited to be seated and once upstairs immediately regretted our decision to eat here. It was soooo hot and the atmosphere was incredibly dull- no music and the staff all seemed miserable. We waited quite a while to be have our drinks order taken and yep you guessed it, waited even longer for them to arrive… a couple tables nearby looked pretty peeved off too.
Our food took an hour to arrive, our waiter who we hardly saw, told us "it's just coming… two minutes" but it was not two minutes. The guy in charge ended up coming over to tell us that our ticket had been lost and our food was "just coming now". Obviously we weren't impressed, and as he was incredibly rude about it "I've just told you, it's coming now" we were about to get up and leave when it arrived… the chips were cold and stale and the rest of it was only soso.
If it wasn't for the 20% discount the manager oh-so-graciously granted us we would have left the restaurant in a super foul mood.
And that's the last note- leaving the restaurant and being presented with a pool of vomit on the store front.
Seriously T.G.I's ? This place needs sorting out.
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