This is our second night in a 5 night stay...If it wasn't for the location I don't think I would want to stay here again.
The location is amazing and really one of the only positives about this hotel.
The rooms are ridiculously hot!!!!! The windows aren't allowed to be opened so you are stuck with a loud air conditioner or sweating when it is minus 5 degrees outside.
The hallways smell like weed- funny because it is a non smoking building.
The cleaning staff only half finished their job- pillows left thrown on the side of the half made bed.
The shower only stays hot for one person- a bit hard when there is two of us.
The bathroom is unclean and has other peoples hair stuck to the walls (not sure if it was actually clean before we got here)
The check in staff were a bit short with us, but they did store our stuff for us when we arrived a few hours before we could check in.
The brochure says that vending machines are available- this is not true meaning you have to leave the hotel to get refreshments- no mini fridge either to keep stuff cool if you do want to stock up on beverages.
Not having an issue with outside noise at this point- we are a fair way to the back of the hotel and up 7 floors.
Elevator is slow- quicker to walk the 7 flights of stairs.
The rooms are quite tiny which makes it a lot harder with the general heat of the room.
All in all, you are paying for the location- which is fine, but the main point of your hotel room in NY is to shower and sleep- neither of which you can actually do comfortably here.
I am not normally one to complain, but I don't think that the reviews here give the best overview of the hotel but more the location.
location is definitely a 10.
- Official Description (provided by the hotel):
- The newly renovated Broadway at Times Square Hotel offers clean and elegant accommodations with free wireless Internet access, flat screen TVs, a fitness center, a 24-hour business center, complimentary continental breakfast, free calls within the US and a lot more! ... more less
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- Also Known As:
- Midtown Comfort Inn
- Comfort Inn Times Square
- New York City Comfort Inn
- Comfort Inn Midtown New York