I stayed at The Mark for 2 nights in August while helping my daughter move into college in Morningside.
I prefer to stay at boutique hotels and almost always like the hotels on the Mr. and Mrs. Smith website and although The Mark is not one of their recommended hotels, I chose it for its location and the eye-catching bathroom. Even though there were many things about The Mark that I enjoyed (close proximity to Central Park and the Met, safe neighborhood, all marble bathroom, highly functional room) there were aspects of my stay that were less than stellar (service, room decor, noise, linens, degree of charm).
Details of my stay:
Mid century meets art deco with lots of highly polished surfaces. I thought the lobby was blindingly shiny and the seating was uninviting.
Suave and international.
Mature, seemed to be trained in hospitality, lots of slicked back hair.
The first thing I saw when entering the room was a chartreuse curtain caught up in the lamp cord exposing an electrical outlet. Disappointing first impression. I couldn't wait for the front desk person to leave so I could fix the curtain and cover the outlet. Really?
I was on the 5th floor in a Madison King (although maybe it was a queen because the bed was really small). The entrance and hallway inside the room were large; the bedroom area was about 200 sq. ft. Although the decor was a nice seque from the pale brick buildings lining the street outside, the overall effect was bland: lots of neutrals. Design details included grass cloth on walls, commercial looking art, matching blond furniture and a mid-century style table and chairs (eyesore - looked like they were borrowed from the set of I Love Lucy).
Lots of closet space. Ironing board. Super cold A/C.
The bathroom was huge and entirely clad in marble. Double sinks. Giant bathtub. Mint green vanity. Good lighting. Lots of mirrors. Heated towel rack. Highly functional. No window.
Highlight of room: ice drawer
Drawbacks: Street noise, coarse BEIGE sheets
The Mark really fell down on the job for me. I made the reservation directly with the reservation department via email and phone. I requested an outside room on the 7th or 8th floor and if it wasn't available to please place me in a courtyard room. When I checked in, I was placed in an outside room on the 5th floor. No mention of my request.
I heard lots of street noise on the 5th floor.
On two occasions, my room key failed to open the door and I had to call for help.
The front desk was accommodating with both an early check in and late check out. Much appreciated.
I only had breakfast. I called in the morning and my tray was delivered in about 10 minutes with everything exactly as I ordered it. Nice job.
Immaculate. Inconspicuous. (Except for the offending curtain).
You can walk to the park and a number of museums. If you want a NY deli experience, there is a Pastrami Queen deli a few blocks east. There is one train station a few blocks away but overall, you will be taking a taxi and I found that just about everywhere I went it was a $15 cab fare (including tip).
- Official Description (provided by the hotel):
- The Mark is housed, as it has always been, in the beautiful, 1927 landmark building at the corner of 77th Street and Madison Avenue. But, inside, the Mark has been completely reimagined, and given new life and identity for the 21st century. Newly reborn, The Mark combines old-world comfort, avant-garde design, up-to-the-minute technology and an unprecedented level of personal service to create the finest five-star hotel of the 21st century. Drawing on the expertise of an extraordinary group of talent – foremost, among them, the designer Jacques Grange, Chef Jean-Georges Vongerichten, hair stylist Frederic Fekkai and the hotel general manager Olivier Lordonnois – The Mark Hotel is now a beacon of high French style, and modern American technology and comfort. The delights of The Mark are both bold and discreet. The graphic lobby is colorful and convivial, situated with unique objects d’art that surprise and intrigue. Studded in one of New York's most exclusive neighborhoods, The Mark is surrounded by the world's premier museums, shops, restaurants and the splendor of Central Park. The Mark not only surrounds you in luxury and style, it places you at the epicenter of Manhattan’s social and cultural riches. The Mark Restaurant by Jean-Georges, set within The Mark Hotel has received a Wine Spectator Award of Excellence by Wine Spectator in 2012. ... more less
- Reservation Options:
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- Also Known As:
- The Mark Hotel New York City
- Mark New York City
- Mark Hotel New York City