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“Minimalist style in SOHO”
Review of The Mercer Hotel

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The Mercer Hotel
Ranked #342 of 466 Hotels in New York City
Certificate of Excellence
York, United Kingdom
Level 4 Contributor
48 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
“Minimalist style in SOHO”
Reviewed 30 April 2013

This was our second stay at the Mercer. We spent three nights at the hotel.

We returned to the hotel because of its excellent location in the heart of SOHO and because of its comfortable, if fairly small rooms.

This time we stayed in a Mercer room. It was slightly larger than the Courtyard room we had last time, though with a view over the street, it was not as peaceful.

The room was furnished/decorated in a minimalist style, there was plenty of room for storage of clothes and suitcases (better than the Courtyard room in this respect) and the bed was large and comfortable. The ensuite was a shower room only, no bath, but the shower was large and powerful. Plenty of nice toiletries were provided. The walls between rooms seemed quite thin- we could easily hear the TV in the next room - and this, coupled with the odd bit of road noise at night could trouble light sleepers but was not a big issue for us.

We had breakfast in the lounge lobby and once again found the selection to be good. The service was prompt and the dishes tasty.

All in all, a good hotel in a good location. Quite pricey for the size and style of the room but we would probably stay here again.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cherylanddavid2006
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review, 9 August 2013
Dear guest,

I would like to personally thank you for posting your comments. I am delighted to know that you found the hotel and staff to be accommodating. Indeed our Mercer rooms, 300 SqFt are larger than the courtyard rooms and the bathroom are also quite spacious.
Your generous remarks regarding the quality of the food will be forwarded to the chef and the kitchen staff. It is always rewarding for them to learn how much their efforts are being appreciated by our valued customers.

Hopefully it will not be too long before we are able to welcome you back to the Mercer.

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
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English first
London
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 21 April 2013

A nice hotel for the superb location in Soho with an exclusive feel (lack of signage and photography restrictions to cater for the rich and famous). Expensive for the actual facilities though, so I won't be returning.

  • Stayed April 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Kate S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review, 9 August 2013
Dear Guest,

Thanks you for taking the time to post your comment after your April stay with us. Every and each feedback is always very helpful for us to exceed our guests expectations. The privacy of our customer is very important to us and to all our valued guests.
If you ever happened to stay again with us I would be more than happy to personally meet with you.
In the meantime and with kind regards,
I remain
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 April 2013

Rooms loft like but quite small. Great concierge who gets you great tables at hard to get in restaurants. Staff friendly and cool. Walk out and see New York, great location. Small but quite iconic hotel. Good restaurant in house, great for breakfast.

  • Stayed September 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank FearnMum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review, 24 September 2013
Dear Guest

Thank you so much for posting your comments following your stay with us in September 2012. I am delighted that you found the hotel and our restaurant to match your expectations.
Your generous remarks will be shared with the staff, it is always rewarding for them to know how much their efforts are appreciated.

Best personal regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 April 2013

Very best location in Soho Ny. Minute walk for the most popular cafes; restaurants in downtown. Most probably one of the meeting points of all Newyorkers. Nice food served with in nice atmosphere. Comfortable rooms with a high price but Very good service and stuff who are so friendly makes U feel Very good.

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cem G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MercerHotelNYC, General Manager at The Mercer Hotel, responded to this review, 24 September 2013
Dear Guest,

Thank you so much for your comments. We are delighted to know that you found the hotel and staff to be accomodating during your stay with us. Your generous remarks will certainly be shared with the team. It is very rewarding for them to learn how much their efforts are appreciated.
Hopefully we will have the pleasure to welcoming you back to the Mercer in the near future. In the meantime, and with kind regards,

We remain,

Yours truly
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Sussex, UK
Level 3 Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 16 April 2013

Mercer is without doubt a great location in Soho. It appears very trendy with lots of people in the lobby milling about. The rooms are small but you sort of expect that from NY. Bathroom is great, lovely huge bath and shower. Toiletries a decent size which was nice. Like most of the other reviews, it certainly isn't cheap but that obviously depends what 'grade of room' you booked.

  • Stayed April 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natascha09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 5 Contributor
55 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 April 2013

Unfortunately I was disappointed with my stay at the mercer. We frequent many hotels and the service here is definitely not up to scratch. The staff was not exactly helpful and can be condescending to customers. The rooms were small but expected for New York standards and the rooms a little bland. Key point is that the windows were not double glazed so we could here the building work opposite us. When you pay more than $650 a night and we had 2 rooms so $1300 a night we were spending, you really do expect tranquility!

Location was excellent, right in the middle of Soho, walking distance to all the shopping. As much as it disappoints me to say it but the best thing about the stay at mercer was when you walk out of the hotel and find yourself immersed in the middle of Soho shopping district.

Least to say we ended up swapping hotels as we travel enough to know what a $650 plus hotel stay should be like.

  • Stayed May 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nicky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bainbridge Island, Washington
Level 6 Contributor
179 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 9 April 2013

Excellent location for shopping, eating, or visiting your college kid. There's no fitness center, but they set us up at a nearby gym. Excellent breakfast, yummy food at the Mercer Kitchen. And what a nice big room, light and bright--a welcome surprise in Manhattan. The lobby/bar is great for people-watching. You might see a famous fashion designer or author sipping a dark 'n' stormy over the latest gossip....

Room Tip: Ask for gym privileges.
See more room tips
  • Stayed October 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beachwriter1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Mercer Hotel

Property: The Mercer Hotel
Address: 147 Mercer St, at Prince St, New York City, NY 10012-3203
Region: United States > New York > New York City > SoHo , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Wheelchair access
Hotel Style:
#94 Business Hotel in New York City
#199 Family Hotel in New York City
#209 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4 star — The Mercer Hotel 4*
Number of rooms: 75
Official Description (provided by the hotel):
Intimate boutique hotel housed in 6-story brick, Romanesque Revival building dating from 1890, originally built for John Astor II. ... more   less 
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Also Known As:
Mercer Hotel New York City
Mercer New York

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