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“Close to everything...”
3 of 5 bubbles Review of The Time New York

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The Time New York
Ranked #138 of 467 Hotels in New York City
Memphis, Tennessee
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Close to everything...”
Reviewed 22 February 2014

Stayed here for a couple nights to experience a Broadway show. The staff was ok but the room was incredibly small. The bed was very comfortable but almost seemed too large for the room. If you just need a place to sleep and want to be close to Times Square this is a good value. We were close to everything. If you're looking for a luxurious stay, look somewhere else.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Falitta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mvales, Manager at The Time New York, responded to this review, 24 February 2014
Dear Falitta,

Thank you for taking the time out to share your experience with the Time Hotel.

Our room size is average for New York City, so i apologize if it was too small. If you do find yourself with us again, mention to our front desk agents to try and get you a more spacious room, as we do have other room types that might fit your needs.

Please contact me directly if you have any questions or concerns.

We hope to see you soon!

Mark Vales
mvales@thetimeny.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,066 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (240)
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English first
Whitchurch, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 February 2014 via mobile

We stayed here for 3 nights in Feb 2014 we had an excellent time. The location is just around the corner from Times Square and opposite the Chicago musical. The customer service was good, rooms were a good size, not large but just enough room for luggage storage, wardrobe and safe. The bed was Very comfy! The Wi-Fi was free in our room as long as we agreed to 'like' their hotel Facebook page, we couldn't get any signal in our first room, we asked to move and we were able to straight away.
Overall it was fantastic and didn't encounter any problems other people has commented on such as rooms being too hot, the rooms were clean etc, we would highly recommend the hotel and definitely stay there again the next time we visit New York

Stayed February 2014, travelled as a couple
Helpful?
1 Thank Steve S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mvales, Manager at The Time New York, responded to this review, 24 February 2014
Dear Steve S,

First, we here at The Time Hotel would like to congratulate you on such an amazing event. We are honored that you have chosen us to spend your honeymoon!

After reading your review, we are pleased to see that your expections were reached, and every moment you spent together, here in NYC was perfect. That puts a big smile on all our faces!!!

if you are in our neck of the woods at any time, please contact me directly and we can definately help on getting you the best returning guest rate as possible!

Congratulations again!

Mark Vales
mvales@thetimeny.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
244 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed 12 February 2014

Stayed here for a trade show (the Jatvits Centre can easily be reached by walking). The service was good, the drawback was the noise. Even though I was on the 15th floor and facing the back, the noise from dump trucks or whatever it was kept me up. The rooms are not big, the King Size Room is ok and big enough to put up your luggage.

Room Tip: Get a room not facing the main road.
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Christine_sing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mvales, Manager at The Time New York, responded to this review, 24 February 2014
Dear Christine_Sing,

We are glad you enjoyed your stay, but would like to extend an apology for the noise issue.
Althought it is a situation completely out of our hands, we would of definately tried our best to get you a much quieter room.

If you find yourself staying with us again, mention to the front office you would like the quietest room and we will try our best to accomodate you.

Mark Vales
mvales@thetimeny.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Galway, Ireland
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 11 February 2014

Spent Superbowl weekend here for 4 nights. Location is excellent and the rooms are perfectly fine, and not bad value considering all. But..... When i checked in the receptionist took a $1300 pre-authorisation on my debit card. No problems there, standard procedure. Iv now checked out of Time Hotel a week and the $1300 has yet to be released back to my account, even though the final bill ($1150) has come out. Iv emailed twice with no reply. Rang and was told to contact my bank (my bank told me that the amount was still held by the hotel and up to them to release it) I was still on vacation in Europe after this and had to rely on my family to support me as i hadnt budgeted on the hotel with-holding $1300 from my account. As it stands im $1300 out of pocket and have yet to hear anything from the hotel... Very poor service, so beware!!!

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Irelandhols78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mvales, Manager at The Time New York, responded to this review, 13 February 2014
Dear irelandhols78,


I am so sorry to hear of this inconvenience.

We just need some information so that we may locate your reservation.

Please email directly at mvales@thetimeny.com so that we may resolve this issue.

Mark Vales
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
2 reviews
Reviewed 10 February 2014 via mobile

Come in at 2am receptionist greeted me with a friendly smile and quick to get me into my room. Was a little different that the reception was on the second floor. The room was warm the mood lights were very nice. Was a nice touch with the music on. Had a good nights sleep very comfortable bed. Love the shower has good water pressure with duel shower heads Nice place, trendy little room, Close to everything you could want

Stayed February 2014, travelled solo
Helpful?
Thank Brad E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mvales, Manager at The Time New York, responded to this review, 24 February 2014
Dear Brad E,

We are so pleased to hear that you enjoyed your TIME here with us!!

Good to know that our reception greeted you properly, and made you feel comfortable, and at home.

Please contact me directly if you should ever need a future stay!!

Mark Vales
mvales@thetimeny.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 8 February 2014 via mobile

I travel to NY regularly and typically stay downtown. But this hotel offered a great rate so I took a chance. I'm glad I did.

Large room (huge by NYC standard), modern decor, comfortable bed and nice linens. And shockingly quiet given the location. I would stay here again. If I were a tourist, this would be a no brainer. You're right in Times Square, convenient to everything.

Stayed February 2014, travelled on business
Helpful?
1 Thank TravelingMattDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mvales, Manager at The Time New York, responded to this review, 24 February 2014
Dear TravelingMattDC,

We are glad you took that chance as well!!

So happy you stayed with us and enjoyed every minute of your TIME here!

If you ever need a good nights sleep again, please contact me and we will make sure you enjoy your stay 100 times more than your last!

Mark Vales
mvales@thetimeny.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Homestead, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 7 February 2014

Can't beat the location. Currently right next to Book of Mormon. The room was small but very nice. Nice intimate bar/lounge...but it does not stay open late. But just go outside and you'll have your choice.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Lee P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mvales, Manager at The Time New York, responded to this review, 19 February 2014
Dear Lee P.

Thank you for taking the time out to post about your experience at The Time!!!

The rooms are average for NYC, but the next time you are in the city and are looking for a place to stay, we can definately try and get you a larger sized room pending availability.

Please contact me directly if you have any questions or concerns.

Mark Vales
mvales@thetimeny.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Time New York

Property: The Time New York
Address: 224 West 49th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#107 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — The Time New York 4.5*
Number of rooms: 193
Official Description (provided by the hotel):
The Time New York offers travelers an urban lifestyle destination with a refined edge in the heart of Midtown Manhattan. The Time New York has all new accommodations and was designed by David Rockwell. ... more   less 
Reservation Options:
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Also Known As:
The Time Hotel New York City
Time New York City
Time Hotel New York City
Time Hotel Nyc

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