Visited NYC and stayed at the Warwick for 5 nights. Look for better bargains. Good points - very convenient location, excellent housekeeping staff and large room. Downside - Staff (other than housekeeping) are not very helpful, way over-priced breakfast even by NYC standards, little things that just irritate you. Let me explain, we arrived on a Monday at 2:30 and room was not ready, the bellman took our luggage from the car and left it in the lobby with no one to watch it. Asked a bellman who was standing around to store our luggage. At 3:05 room still was not ready so we took a walk and by 3:30 room was finally ready. The front desk couldn't be bothered to ask if we had luggage that could be sent up so we ended up taking our luggage from storage and as we started to walk away, the bellman finally asked if we needed our luggage brought up. We declined and after 11 attempts to use the key (plastic), we finally got in our room. This became a theme that we played a game on guessing how many times it would take to get the key to work. Yes we tried different keys. The room was large and the bathroom was small which created a situation where my wife and I had to figure out who could put what stuff in the bathroom. Our favorite item we discovered our first hour in the room was that room service stopped at 11PM. We had breakfast three times in the hotel. We never got the buffet, $31 dollars for bare bones buffet is not a value. The menu was limited and over-priced. Three eggs and 3 pieces of bacon cost me $29 dollars. I could go on and on but instead, I urge you to look elsewhere for better service. The Warwick needs to retrain its staff other than housekeeping and Sam (Valet/Bellman) on how to provide service.
- Official Description (provided by the hotel):
- The iconic 426 room Warwick New York Hotel is located in the heart of Midtown Manhattan. Only steps away from must see attractions including 5th Avenue shopping, the Museum of Modern Art, Broadway, Central Park, Carnegie Hall and Rockefeller Center. The hotel and its staff provide an oasis of quiet luxury for Business and Leisure travellers alike in the heart of the greatest city in the world. ... more less
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- Also Known As:
- Warwick Hotel New York City
- New York City Warwick