Having stayed at the hotel a number of times due to the proximity to my work, I am very familiar with this W hotel. This past week, my stay was particularly disappointing, to the point where I cancelled the second week of my stay and chose a different hotel.
The following points may seem trivial individually, but in sum they make up for an indifferent experience:
- Laundry was only partially returned on the day it was meant to be
- TV always skipped back to the initial 'programme loading' page (for access to the pay TV programme), which meant it was not possible to simply watch television channels
- Treadmill stopped dead twice (without my touching any buttons), which in the middle of a run/workout is annoying
- The spa was not clean
In addition, some other inconveniences like breakfast being served at 7.00 (for a business hotel that is a little late) and the fact that the rooms and bathrooms can be tiny compared to other hotels in the neighbourhood at the same price, convinced me not to stay in this particular W again. Other Ws around the world can be spectacular - the W New York on Lexington is far from that, I am afraid.
- Official Description (provided by the hotel):
- W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more less
- Reservation Options:
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- Also Known As:
- w New York Hotel New York City
- w New York City
- w Hotel New York City
- w Hotel Lexington