This hotel used to be so nice! Wow, this was a bad experience. I booked a room at the W on Valentine's Day. First, I was supposed to have a large room with a queen size bed - instead I have a tiny, dark room facing the wall of another building. There is a sticker on the wall saying "Is the room too small? Call this number for 500 starwood points." I didn't want starwood points, I wanted a large room! Anyway - next problem - the bathroom was FILTHY. The floor tiles were brown with dirt and the grout was moldy. The shower didn't drain properly, and as a result, there was a puddle of dirty water remaining from the previous guest on the shower floor. And, the glasses were dirty and looked like they had not been washed properly. GROSS!! Well, finally, after all that I decided to go downstairs for breakfast. What a disaster - the hostess was confused, not a single table was clean and ready for customers, and the food took almost an hour to arrive. In the meantime, nobody came to apologize or explain where our food was. It was just dropped in front of us like a sack of potatos.
- Official Description (provided by the hotel):
- W New York, the very first W Hotel globally, delivers high-tech hospitality in the heart of Midtown Manhattan. It is an urban retreat where your options are unlimited with Bliss Spa, Whiskey Blue and our Whatever/Whenever service culture. Our unique Extreme WOW outdoor terrace offers panoramic views of the New York City skyline. W new York has something for everyone. The eclectic collection of rooms and suites appeals to a diverse audience, while the versatile meeting spaces, studios and flexible public areas can adapt to any event or gathering our clients are creating. The newly renovated iconic Living Room is the perfect gathering place to begin your night out in the city. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travel Republic (UK), Agoda, Southall Travel, Booking.com, Hotels.com, TripOnline SA, Ebookers, 5viajes2012 S.L., Evoline ltd, Cancelon, HotelQuickly and getaroom.com so you can book your W New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- w New York Hotel New York City
- w New York City
- w Hotel New York City
- w Hotel Lexington